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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dentrix

    Score9.8 out of 10
    N/ADentrix is a practice management software for dentistries that supports both the clinical and business sides of a practice. Dentrix helps build a practice with integrated eServices — dental software that adds new capabilities to your system — and "Dentrix Connected" products from dental technology companies.N/A

    TotalMD

    Score9.1 out of 10
    N/APricing that makes sense: Pay per user, not per provider. Fewer clicks: Fewer clicks to drive efficiency. Personalized service: U.S.-based, personalized support and training. Get paid faster:Revenue cycle management boasting 97.48% first pass acceptance rates. Any size business: For established billing companies, startups or an independent contractors.

    $129

    per month

    Pricing
    DentrixTotalMD
    Editions & Modules
    No answers on this topic
    Users 30-49
    $69
    per month per user
    Users 20-29
    $79
    per month per user
    Users 10-19
    $89
    per month per user
    Users 2-9
    $99
    per month per user
    First user
    $129
    per month
    Users 50+
    Contact for pricing
    per month
    Offerings
    Pricing Offerings
    DentrixTotalMD
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$199
    Additional Details—All product editions require 12-month commitment.
    More Pricing Information
    Community Pulse
    DentrixTotalMD
    Considered Both Products
    Henry Schein
    No answer on this topic
    TotalMD
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    DentrixTotalMD
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    athenaIDX
    Score1 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DentrixTotalMD
    Likelihood to Recommend
    7.3
    (9 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DentrixTotalMD
    Likelihood to Recommend
    Henry Schein
    Dentrix G7 is better suited for small private dental offices that are not doing federal FQHC data reporting every year. G7 doesn't allow for the full capturing of all FQHC data that is needed as the enterprise edition does. Dentrix G7 also is not suited well for mutliple site dental offices as that is not technically supported. There is a work around requiring a Windows terminal server to setup Dentrix as a server application. Any businesses that have multiple dental offices are better suited for the Dentrix Enterprise edition which does allow for this and hosted Dentrix.
    Incentivized
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    TotalMD
    To date, TotalMD EHR is being used in many specialties, including chiropractic, general surgery, home healthcare, mental health, internal medicine, family practice, plastic surgery, OB/GYN and alternative medicine. Because the system is available as both server-based (in-house system) or cloud-based, each practice may choose which option may better suit the way they care for patients, based on portability needs.
    Incentivized
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    Pros
    Henry Schein
    • Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have.
    • Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff.
    • Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more.
    Incentivized
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    TotalMD
    • Since TotalMD EHR is a completely integrated system with its TotalMD Practice Management and Patient Billing counterpart, the chance of data entry error across systems is minimized. Provider assessments translate directly to billing data, thus decreasing claim rejections, dramatically.
    • Templates are quickly and easily customized by the provider, for any and all specialties, based on the way the provider works as opposed to the way programmers decide.
    • Powerful tracking system allows providers to follow lab orders, medications, referral information and more, which enhances the ability to provide better care.
    Incentivized
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    Cons
    Henry Schein
    • Outdated--it's not cloud based.
    • Does not pull reports we need for patients like demographics in flow charts.
    • Is not an open API.
    Incentivized
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    TotalMD
    • Although third-party applications are available for smartphone access to certain information, we are hoping to see such applications developed directly by TotalMD, to continue with their all-in-one approach, which minimizes any chance of data error.
    • Third-party biometric devices (fingerprint, retinal scan, etc.) can be utilized with the HL7 import capabilities of TotalMD. However, we would like to see such scanning devices created specifically for TotalMD. By doing so, the installation, configuration and support would be handled by one company, rather than a third party.
    Incentivized
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    Support Rating
    Henry Schein
    We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with Epic.
    Incentivized
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    TotalMD
    No answers on this topic
    Alternatives Considered
    Henry Schein
    I have previously used Eaglesoft and Easy Dental. I have found Dentrix to be very comparable to Eaglesoft, and myself and my team feel that it is relatively essay to use and seems to have a low learning curve for new members added to the team, at least in my experience.
    Incentivized
    Read full review
    TotalMD
    [We assessed] bringing on another product to our lineup (previously we were top national resellers of Medisoft and AltaPoint). However, TotalMD quickly became our flagship product, as it has proven to have the lowest maintenance/support requirements, the easiest to learn for both practitioners as well as support personnel and is the most affordable (most bang-for-the-buck) for our clients. Supporting over a thousand clients throughout the US, Canada, Guam and Puerto Rico for the past 23 years, we always hold our clients' best interests in mind.
    Incentivized
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    Return on Investment
    Henry Schein
    • Allows you to change the date to any date - Negative
    • Simple Document center
    • Sometimes it runs slow
    • Support
    • return on investment
    • integration was easy
    • positive impact
    Incentivized
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    TotalMD
    • Since TotalMD is one of the few EHR systems on the market today, that does not have a required annual (and usually very pricey) support agreement, its fast user implementation time requirement and the many error cross-checking systems, the ROI for most practices, can be seen in a few months.
    • Data conversion from several software systems (Medisoft, AltaPoint, Lytec and Visionary) are typically included at no cost, saving many practices thousands of dollars when they switch from a lesser product. The technical team at TotalMD can convert data from most any other product at very reasonable rates.
    Incentivized
    Read full review
    ScreenShots

    TotalMD Screenshots

    Screenshot of Comprehensive Ledger: Get everything you need from one screen. View all the financials of a patient, add charges directly from the ledger and make any corrections. Plus view claim and statement history.Screenshot of Print claims directly from the software or send claims electronically from our integrated clearinghouse or use any other clearinghouse you prefer.Screenshot of Insurance Aging Drilldown: This interactive aging screen gets you everything you need to follow up and collect from insurance claims in one  screen. You can even record notes as you follow up with the insurance companies!