Descript is a collaborative audio/video editor, from the company of the same name in San Francisco, that works like a doc. It includes transcription, a screen recorder, publishing, full multitrack editing, and AI tools.
$12
per month
Frame.io
Score9 out of 10
N/A
Frame.io is a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process.
Descript is well-suited for fast editing of training videos, tutorials, podcasts, and screen recordings, where transcript-based editing and quick cleanup save time. It works best when you need a simple workflow to record, transcribe, remove filler words, tighten sections, and apply basic enhancement tools like noise cleanup. It is less appropriate for high-stakes projects where losing edits would be very costly, or when you need strong guarantees around long-term project history, backups, and recovery. Based on our experience, if you are doing many hours of edits and expect to revisit projects months later, you may want an additional export/archive process outside the platform.
Frame.io is best suited if you are on, say, a marketing team and want to get feedback from other team members or leaders on a project you have been working on. Frame.io is less suited to serving as your team's primary storage for raw footage and photos.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
UX Performance. Because it's synced to the cloud, there can be some delay or lag in the UX when editing.
Editing Transcriptions. Machine-based transcriptions always need some post-editing. While Descript makes it pretty easy, I still think there is some room for improvement. For instance, I would like to be able to automatically update for all occurrences of a word after fixing it in the transcript.
Automatic importing of YouTube and hosted video files. I often have to download a video from YouTube to be able to import it into Descript. Would be nice to be able to just paste in the URL to the video and have Descript automatically import it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When I mark a video private, it should disable the sharing link. We’ve run into issues where we’ve made a video private, thinking that it was no longer visible, but those with the link could still view it.
Mobile version is great, but sometimes I have to rotate my phone to get the full feature set, which is a little clunky sometimes.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It works well for our small team, but we’ve run into some friction as things scale. Getting external users set up with the right access can be a bit of a hassle, and the cost starts to add up as we bring on more people and projects. That said, it’s still a solid tool, it definitely speeds up our workflow and works seamlessly with Adobe products.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's pretty user friendly, has a easy-moderate learning curve. However during updates they do change the features in different panes / sections that make them harder to find. The text editor is near perfect, some of the other tools such as colour, templates, audio etc. are arranged in a slighlty less intuitive manner
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Frame.io continues to lead with new features that enhance collaboration and review workflows. For a Creative agency, it's been a wonderful digital asset management and client collaboration tool, and more. The ease of uploading and adding stakeholders has had an incredible impact on customer response times, helping us retain and delight our clients.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
When sharing videos for feedback, there are no noticeable performance issues with Frame.io. Everyone is able to complete their tasks without the program getting in the way.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We had a very frustrating experience with Descript and their support.
We used Descript to record and edit several videos. The edits were done around May, mainly using the web app. When we opened those same projects in December, many of them looked like raw recordings again. Cuts were missing and effects were missing.
Support and engineering told us they checked their logs and only saw “creation → recording → transcription,” and they said they could not find proof the edits were ever made. That explanation does not match what we saw in the app. The affected videos show two project backup files. In Descript, backups only appear after you start editing (the app even says so). But when we checked other projects that we know are raw, those do not show any backup files. We asked a simple question: if backups appear only after editing, why do the “raw” affected videos have two backups while truly raw videos have none? They did not answer this clearly.
One rep also said they noticed a spike in network errors in May. That is exactly when the edits were done, which makes it very likely the edits did not save or sync correctly. Instead of admitting this could be the cause, support kept pointing to “no logs of edits” and that it was our fault.
They refunded one month, but called it a “courtesy.” That was disappointing. We also stopped using Descript while they were investigating because we did not feel it was safe to keep working in the platform. If that one-month refund was meant to cover the time we could not use the service during the investigation, that still does not address the real damage. We lost many hours of work, we paid our editor hourly, and we paid for the subscription for convenience and reliability. For the amount of inconvenience and loss we experienced, one month is clearly not enough.
The few times I have needed support I have received a quick response - though the one major complaint I have had is regarding the omission of an iPad app - supposedly it is in the works but I haven't seen it release yet. We do have issues with the browser being buggy - especially on slow internet. Whether or not that is something support has failed me on, i'm not sure - but they are responsive, but don't always provide immediate results.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Descript is by far superior to the other editing software you can get on Apple computers. It's able to do a lot more and really save us tons of time. Other Adobe apps are great, but take a while to learn. Descript is very user-friendly, making it easy to start from day one with very little training.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We utilize both Synthesia and Frame.io for different projects. Frame.io we use for editing actual video content that has been captured. Primary use is for customer training and education. We use Synthesia for short-form video production, primarily for software screen recording demonstrations, and for translation functionality (which is excellent).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I can get video completed much more quickly and cheaply
We can produce more video content because of the speed with which we can have a finished product
We can have shorter timelines for example I record on Monday and we publish on Tuesday which wouldn't be otherwise possible with other methods I've used
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
