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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Manager

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

    $20

    per month per user

    VMware vSphere

    Score8 out of 10
    N/AAn enterprise workload platform, vSphere is used to improve the performance for a data center. It is used to boost operational efficiency, supercharge workload performance, and accelerate innovation.

    $995

    per year

    Pricing
    Remote Desktop ManagerVMware vSphere
    Editions & Modules
    Team Remote Access Management
    $20
    per month per user
    Starter
    $25
    per month per user, up to 5 users
    Team Remote Connection Management
    $30
    per month per user
    Team Privileged Access Management
    $50
    per month per user
    Enterprise
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Platinum
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Standard
    $995.00
    per year
    Enterprise
    $3,995.00
    per year
    Offerings
    Pricing Offerings
    Remote Desktop ManagerVMware vSphere
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Remote Desktop ManagerVMware vSphere
    Considered Both Products
    Devolutions
    Chose Remote Desktop Manager
    1. Remote Desktop Connection Manager (Microsoft) - This product is great at what it does. Manage your RDP Connections. It doesn't have a credential repository, so you have to either assign credentials to each object or at the folder level. However, if you have different servers …
    Incentivized
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    24 Answers
    97%
    Would buy again
    30 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    23 Answers
    97%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    24 Answers
    100%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    15 Answers
    96%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    96%
    Implementation went as expected
    26 Answers
    Features
    Remote Desktop ManagerVMware vSphere
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Manager and VMware vSphere
    Feature
    Remote Desktop Manager
    9.1
    54 Ratings
    14% above category average
    VMware vSphere
    -
    Ratings
    Screen sharing10.026 Ratings00 Ratings
    File transfer9.836 Ratings00 Ratings
    Instant message9.01 Ratings00 Ratings
    Secure remote access with Smart Card authentication7.819 Ratings00 Ratings
    Access to sleeping/powered-off computers8.75 Ratings00 Ratings
    Over-the-Internet remote session9.246 Ratings00 Ratings
    Initiate remote control from mobile7.427 Ratings00 Ratings
    Remote management of servers & workstations10.051 Ratings00 Ratings
    Remote Active Directory® management8.324 Ratings00 Ratings
    Centralized management dashboard9.843 Ratings00 Ratings
    Session record9.323 Ratings00 Ratings
    Annotations10.026 Ratings00 Ratings
    Monitoring and Alerts8.018 Ratings00 Ratings
    Multi-platform remote control9.843 Ratings00 Ratings
    Server Virtualization
    Comparison of Server Virtualization features of Remote Desktop Manager and VMware vSphere
    Feature
    Remote Desktop Manager
    -
    Ratings
    VMware vSphere
    7.2
    67 Ratings
    11% below category average
    Virtual machine automated provisioning00 Ratings7.062 Ratings
    Management console00 Ratings7.067 Ratings
    Live virtual machine backup00 Ratings6.060 Ratings
    Live virtual machine migration00 Ratings8.065 Ratings
    Hypervisor-level security00 Ratings8.062 Ratings
    Best Alternatives
    Remote Desktop ManagerVMware vSphere
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Proxmox VE
    Score9.2 out of 10
    Medium-sized Companies
    Splashtop
    Score9.1 out of 10
    VMware vSOM (discontinued)
    Score10 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    IBM PowerVM
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Remote Desktop ManagerVMware vSphere
    Likelihood to Recommend
    9.6
    (54 ratings)
    7.0
    (70 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    7.0
    (7 ratings)
    Usability
    9.7
    (12 ratings)
    8.0
    (11 ratings)
    Support Rating
    9.0
    (7 ratings)
    8.0
    (25 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    9.7
    (3 ratings)
    User Testimonials
    Remote Desktop ManagerVMware vSphere
    Likelihood to Recommend
    Devolutions
    If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
    Read full review
    VMware by Broadcom
    vSphere is well suited for multiple VMWare hosts and can be very useful in larger enterprises where vMotion is used to load balance and failover running virtual machines. In smaller businesses with one or two hosts then the features can be overkill. The addition of virtual TPM support is a very nice addition to provide vm security in a more Microsoft supported methodology.
    Incentivized
    Read full review
    Pros
    Devolutions
    • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
    • Working from home logging onto office based machine.
    • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
    • Speed and cost elements are critical here.
    Incentivized
    Read full review
    VMware by Broadcom
    • vMotion that provides seamless movement of Virtual Machines between physical hosts and datastores.
    • Ease of Manage: vCenter provides very good management experience to the users.
    • It provides hassle free upgrade of versions, which requires good planning.
    • Easy to manage datastore, networks, CPU and memory resources.
    • It also allows to convert the physical machine and bring it to vSphere Environment with minimum effort.
    Incentivized
    Read full review
    Cons
    Devolutions
    • Occasionally there is a UI bug where the sidebar goes missing and you have to delete some files in %localappdata% to bring it back
    • Would be great if it could also connect to serverless SQL instances like Azure SQL
    • If computer sleeps and wakes with Remote Desktop Manager open it will comtimes ask you to re-login for no reason - as when you close and reopen Remote Desktop Manager it works
    Incentivized
    Read full review
    VMware by Broadcom
    • Allow enable EVC without requiring host shutdown
    • More detail in recent tasks. Instead of just showing a task called "Reconfigure virtual machine" also have a link to more detailed information as to what was reconfigured, changed or removed.
    • Allow searching tasks or events
    Incentivized
    Read full review
    Likelihood to Renew
    Devolutions
    I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
    Read full review
    VMware by Broadcom
    We are constantly looking for change that will benefit our company. We are not ones to stick with a product simply because it is what we know, but rather looking for what fits us best. We can't imagine another product on the market today doing a better job of handling our infrastructure than vSphere.
    Read full review
    Usability
    Devolutions
    Due to the way our business works, the use of Remote Desktop Manager is limited to the IT staff. For that reason have given it a rating of 8, but only a limited number of employees benefit from this solution as the bulk of our consultants that support customers can not benefit from this solution due to security mandated separation between internal and external systems
    Incentivized
    Read full review
    VMware by Broadcom
    Very useful for environments where space and energy consumption are issues and management is not very keen on upfront spending on hardware every time whenever requirement comes from any dept for provisioning a machine for their occasional use, easily can be done in case of VMware vSphere in few clicks. Backup, security, monitoring and management everything is covered but at additional cost.
    Incentivized
    Read full review
    Support Rating
    Devolutions
    I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
    Incentivized
    Read full review
    VMware by Broadcom
    I rarely ever have to contact support and when I do need to resolve an issue, there is always an abundance of kb articles and research information available that can help quickly resolve the issue. Depending on the type of support contract you have, you may get support from some offshore group in another country and this could be a little challenging because of the language barrier.
    Incentivized
    Read full review
    Implementation Rating
    Devolutions
    The implementation was completely successful. We had no issues!
    Read full review
    VMware by Broadcom
    Just make sure that when you implement, that the person implementing truly knows what they are doing and has a plan of action coming in. Since our initial implementation using a consulting service, I have implemented a few vSphere just from what I learned at the initial implementation and use over time, and the person implementing really needs to know what they are doing or you will miss out on features that may help you down the line
    Read full review
    Alternatives Considered
    Devolutions
    VisionApp is not in the list. This is the application we used before we got introduced to RDM. VisionApp was great but it did not have the same features as RDM did. Perhaps VisionApp has had some updates but we haven't found any reason to switch applications again
    Incentivized
    Read full review
    VMware by Broadcom
    vSphere has a lot more feature sets than Hyper-V but at a much higher cost of entry versus MS Hyper-V. I have not been able to play with Hyper-V as much as I would have liked, but the setup and ongoing maintenance seems to be easier in vSphere than with Hyper-V
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Devolutions
    No answers on this topic
    VMware by Broadcom
    The contract terms are very clear and can be updated as per the project requirement. Customer support is also included in the contract which help us to troubleshoot critical issues very easily. Training included in contract will really help the client team to empower and hands-on on the latest updates and enhancements
    Read full review
    Professional Services
    Devolutions
    No answers on this topic
    VMware by Broadcom
    As I said earlier, they're always ready to understand our issues and propose the best and most appropriate solution for issues all the time. The security patches solution is accordingly to the business needs. Another scenario is their Knowledge Base where
    they're many articles that help you in order to solve something which
    is wrong.
    Incentivized
    Read full review
    Return on Investment
    Devolutions
    • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
    • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
    Read full review
    VMware by Broadcom
    • Having vSphere helped my business quickly recover from a ransomware attack which would have crippled us for weeks if we were not virtualized. I think the ROI on something like that is immeasurable.
    • vSphere has allowed my company to purchase bigger server hardware to host 3 or 4 virtual servers, which was at a cost much lower than buying 3 or 4 server hardware boxes, saving us thousands each time we need to upgrade hardware.
    Incentivized
    Read full review
    ScreenShots

    Remote Desktop Manager Screenshots

    Screenshot of the interface to manage remote connections.Screenshot of where entries can be customized.Screenshot of the interface for password analysis and policy enforcement.Screenshot of a user working with multiple connections at the same time.Screenshot of auditable activity, with customizable reports and logs.