Dexi.io with Mozenda vs. SnapSurveys

The Mozenda platform is well suited to some specific scenarios that may work well for your organization. It is especially helpful for basic scraping of information from simple websites. If the information you need to obtain is clearly stated on a website, then Mozenda is a simple solution to capture that data quickly and easily.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.

• Action Items. Mozenda is broken down into a series of actions that can be performed on a page. Some actions take you to other pages. The action list, while short, provides a comprehensive set of tools for scraping just about any website (I haven't met one where it didn't work yet).
• Error Handling. I've used some scraping tools that have virtually no error handling. Mozenda has great error handling; the software almost always pinpoints the exact action where the agent failed and why.
• Speed. Mozenda is very fast at obtaining results. Other "bot" software can be slow and cumbersome but Mozenda plows through pages rapidly and accurately aggregates information.
• XPath compatibility. One of the most powerful features of Mozenda is the integrated ability to use XPaths to get at the exact bits of information we're after on a particular website. Access to visible information is only limited by imagination.

• The training helped me to customize surveys for the different departments that the office of IR served.
• Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
• Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
• Snaps customer service reps were always willing to help.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The user interface for managing agents can be improved
• When websites change, the agents could be better at dynamically updating
• The "credit" usage can be confusing

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.

The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?

I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I'm only personally experienced with UBot Studio and Scrapy. UBot Studio isn't a bad application, though it has quite a large number of bugs when compared to Mozenda. UBot touts itself as low-code, but requires a significant understanding of programming logic to use the program effectively. Using UBot, we were able to get virtually all the results we wanted, but at a much higher labor cost than Mozenda. During initial implementation of UBot, it took me a full week to develop a particularly complicated agent. Using Mozenda, I was able to recreate the same agent in 4 hours. The ROI has been remarkable, and Mozenda really is a low-code platform.

It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Stay relevant in the market
• Ensure product placement against competitors
• Dramatically enhance profitability

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Using a professional survey package enhances my reputation as a research professional.
• I have been able to use the software's functionality to exceed my clients expectations.