What users are saying about
10 Ratings
10 Ratings
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Score 6 out of 101

Likelihood to Recommend

SnapSurveys

I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
Phil Kopel profile photo

Feature Rating Comparison

Survey Format & Appearance

SnapSurveys
6.3
Survey templates
SnapSurveys
6.0
Themes
SnapSurveys
6.0
Custom logo/branding
SnapSurveys
7.0

Survey Content

SnapSurveys
7.0
Changes to live survey
SnapSurveys
8.0
Question design help
SnapSurveys
7.0
Multiple question types
SnapSurveys
6.0

Survey Logic

SnapSurveys
7.0
Survey logic flexibility
SnapSurveys
7.0

Survey Reporting & Analytics

SnapSurveys
7.4
Response tracking
SnapSurveys
8.0
Data export
SnapSurveys
8.0
Standard reports
SnapSurveys
9.0
Custom reports
SnapSurveys
8.0
Analytics
SnapSurveys
4.0

Survey Administration & Security

SnapSurveys
8.5
Access controls
SnapSurveys
8.0
Compliance
SnapSurveys
9.0

Pros

SnapSurveys

  • Survey development
  • Data collection
  • Quick analysis
  • Interactive tutorials
No photo available

Cons

SnapSurveys

  • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
Casey Iannone profile photo

Likelihood to Renew

SnapSurveys

SnapSurveys 9.3
Based on 6 answers
Though there are many aspects of the product I enjoy and are very useful, it needs to be updated a bit. When using the software you can see that a lot of time was spent on the backend of things, such as the included questions. However, you can see that the way in which it is put together and how it looks did not receive as much attention. I really would enjoy something that is more aesthetically pleasing and not something that looks like it predates 1999
Casey Iannone profile photo

Usability

SnapSurveys

SnapSurveys 7.0
Based on 1 answer
Snap's usability is fine given the wide ranging functionality the survey software offers
Tamara Gooderham profile photo

Alternatives Considered

SnapSurveys

Survey Monkey is great but it's really on the "Quick and Dirty" side of things. Due to shortage of staff time and expertise, we go with Survey Monkey whenever possible. But you can't beat Snap for the more robust, complicated stuff.We use Epi Info for some projects that are specific to collection of information on diseases and injuries. It's a great tool that some of our clients are familiar with and they just came out with a web-based platform.
Jonathan Crane profile photo

Return on Investment

SnapSurveys

  • Successful completion of project: Snap Surveys helped us implement a system that met the complex needs of the project. The client is happy.
Jonathan Crane profile photo

Pricing Details

SnapSurveys

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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