SnapSurveys

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SnapSurveys
Score 7.7 out of 10
N/A
Snap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…
$695
per year
Pricing
SnapSurveys
Editions & Modules
Online/Mobile
$695
per year
Paper Scanning
$2,395
per year
Paper Scanning - Perpetual License
3,995
Online/Mobile - Perpetual License
5,995
Offerings
Pricing Offerings
SnapSurveys
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SnapSurveys
Considered Both Products
SnapSurveys
Chose SnapSurveys
I have used SurveyMonkey and Vovici. Both of these products were easier to learn and use than Snap, but they were also far less powerful.
Chose SnapSurveys
Survey Monkey is great but it's really on the "Quick and Dirty" side of things. Due to shortage of staff time and expertise, we go with Survey Monkey whenever possible. But you can't beat Snap for the more robust, complicated stuff.
We use Epi Info for some projects that are …
Chose SnapSurveys
Since I have invested so much time in this program and have been using SNAP Surveys since around 1990, I honestly have not focused that much on other competing software programs. The little bit that I have seen is that some popular web-survey programs (like Survey Monkey) may …
Chose SnapSurveys
I choose to use SnapSurveys because of the many options the product itself provides. Other products do not offer the variety that SnapSurveys does. In everything from how you administer your survey, to the preloaded questions and languages you can administer your surveys.
Top Pros
Top Cons
Features
SnapSurveys
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
SnapSurveys
8.0
2 Ratings
2% above category average
Survey templates8.02 Ratings
Themes8.02 Ratings
Custom logo/branding8.02 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
SnapSurveys
8.0
2 Ratings
7% below category average
Changes to live survey8.02 Ratings
Question design help8.02 Ratings
Multiple question types8.02 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
SnapSurveys
8.0
2 Ratings
4% below category average
Survey logic flexibility8.02 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
SnapSurveys
8.0
2 Ratings
3% below category average
Response tracking8.02 Ratings
Data export8.02 Ratings
Standard reports8.02 Ratings
Custom reports8.02 Ratings
Analytics8.02 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
SnapSurveys
8.0
2 Ratings
5% below category average
Access controls8.02 Ratings
Compliance8.02 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
SnapSurveys
8.0
1 Ratings
1% below category average
Vendor-offered crowdsourcing8.01 Ratings
Respondent restrictions8.01 Ratings
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User Ratings
SnapSurveys
Likelihood to Recommend
8.0
(8 ratings)
Likelihood to Renew
9.3
(6 ratings)
Usability
8.0
(2 ratings)
Support Rating
8.0
(1 ratings)
User Testimonials
SnapSurveys
Likelihood to Recommend
Snap Surveys
I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
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Pros
Snap Surveys
  • The training helped me to customize surveys for the different departments that the office of IR served.
  • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
  • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
  • Snaps customer service reps were always willing to help.
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Cons
Snap Surveys
  • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
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Likelihood to Renew
Snap Surveys
The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
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Usability
Snap Surveys
I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
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Alternatives Considered
Snap Surveys
It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
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Return on Investment
Snap Surveys
  • Using a professional survey package enhances my reputation as a research professional.
  • I have been able to use the software's functionality to exceed my clients expectations.
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ScreenShots