What users are saying about
10 Ratings
10 Ratings
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Score 6 out of 101

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Likelihood to Recommend

SnapSurveys

If you are looking to get a large sample response for you survey SnapSurveys is great for this. As mentioned before, it provides many options for data collection
Casey Iannone profile photo

Feature Rating Comparison

Survey Format & Appearance

SnapSurveys
6.3
Survey templates
SnapSurveys
6.0
Themes
SnapSurveys
6.0
Custom logo/branding
SnapSurveys
7.0

Survey Content

SnapSurveys
7.0
Changes to live survey
SnapSurveys
8.0
Question design help
SnapSurveys
7.0
Multiple question types
SnapSurveys
6.0

Survey Logic

SnapSurveys
7.0
Survey logic flexibility
SnapSurveys
7.0

Survey Reporting & Analytics

SnapSurveys
7.4
Response tracking
SnapSurveys
8.0
Data export
SnapSurveys
8.0
Standard reports
SnapSurveys
9.0
Custom reports
SnapSurveys
8.0
Analytics
SnapSurveys
4.0

Survey Administration & Security

SnapSurveys
8.5
Access controls
SnapSurveys
8.0
Compliance
SnapSurveys
9.0

Pros

  • Snap has wonderful vast functionality. I love showing off it's latest new features!
  • As well as online surveys, you can produce mobile, paper and kiosk versions with Snap.
  • You can run surveys in multiple languages (including double-byte such as Japanese and Chinese) and analyze all the results together.
  • Smart reporting is definitely worth checking out if you have multiple tailored reports to produce over time.
  • Their support people are extremely professional and knowledgeable.
  • Their worksheets (available on their website) are invaluable and very well written.
  • Their Research Department, staffed by guru users of the software, can provide additional resource for a fee.
Tamara Gooderham profile photo

Cons

  • Difficulty of use: Since the software has such sophistication, using all the features requires a very detailed understanding which takes a lot of time and effort.
  • Tiering of features: The licensing model is a bit unclear and not the easiest to understand.
Jonathan Crane profile photo

Likelihood to Renew

SnapSurveys9.3
Based on 6 answers
The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
Jonathan Crane profile photo

Usability

SnapSurveys7.0
Based on 1 answer
Snap's usability is fine given the wide ranging functionality the survey software offers
Tamara Gooderham profile photo

Alternatives Considered

Survey Monkey is great but it's really on the "Quick and Dirty" side of things. Due to shortage of staff time and expertise, we go with Survey Monkey whenever possible. But you can't beat Snap for the more robust, complicated stuff.We use Epi Info for some projects that are specific to collection of information on diseases and injuries. It's a great tool that some of our clients are familiar with and they just came out with a web-based platform.
Jonathan Crane profile photo

Return on Investment

  • Save more money than using competitive product and does the same thing
  • Faster implementation
  • Targeting specific respondents
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Pricing Details

SnapSurveys

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details