SnapSurveys

SnapSurveys

16 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SnapSurveys	Score7.8 out of 10	N/A	Snap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…	$695 per year

Pricing

SnapSurveys

Online/Mobile: $695
per year
Paper Scanning: $2,395
per year
Paper Scanning - Perpetual License: 3,995
Online/Mobile - Perpetual License: 5,995

Pricing Offerings
SnapSurveys
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

No setup fee

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Community Pulse
Key User Insights
	SnapSurveys
Considered Both Products	Snap Surveys Verified User Chose SnapSurveys It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey. Incentivized Helpful? Christina O'Steen Research Specialist at Georgia College and State University (Education Management, 501-1000 employees) Chose SnapSurveys With training it was easy to use. SnapSurveys also worked well with other software products. Incentivized Helpful? Phil Kopel Research and Data Director in Professional Services at Massachusetts Council on Compulsive Gambling (Health, Wellness and Fitness, 11-50 employees) Chose SnapSurveys Since I have invested so much time in this program and have been using SNAP Surveys since around 1990, I honestly have not focused that much on other competing software programs. The little bit that I have seen is that some popular web-survey programs (like Survey Monkey) may … Helpful? Casey Iannone Research, Analysis & Planning Intern at The College at Brockport State University Of New York (Higher Education, 501-1000 employees) Chose SnapSurveys I choose to use SnapSurveys because of the many options the product itself provides. Other products do not offer the variety that SnapSurveys does. In everything from how you administer your survey, to the preloaded questions and languages you can administer your surveys. Helpful? Jonathan Crane Staff Associate in Professional Services at Econometrica, Inc. (Research, 51-200 employees) Chose SnapSurveys Survey Monkey is great but it's really on the "Quick and Dirty" side of things. Due to shortage of staff time and expertise, we go with Survey Monkey whenever possible. But you can't beat Snap for the more robust, complicated stuff. We use Epi Info for some projects that are … Helpful? Naomi Tyler Research Analyst in Research & Development at SRI International (Research, 1001-5000 employees) Chose SnapSurveys I have used SurveyMonkey and Vovici. Both of these products were easier to learn and use than Snap, but they were also far less powerful. Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

SnapSurveys

Comparison of Survey Format & Appearance features of SnapSurveys
Feature	SnapSurveys 8.0 2 Ratings 0% below category average
Survey templates	8.02 Ratings
Themes	8.02 Ratings
Custom logo/branding	8.02 Ratings

Comparison of Survey Content features of SnapSurveys
Feature	SnapSurveys 8.0 2 Ratings 6% below category average
Changes to live survey	8.02 Ratings
Question design help	8.02 Ratings
Multiple question types	8.02 Ratings

Comparison of Survey Logic features of SnapSurveys
Feature	SnapSurveys 8.0 2 Ratings 4% below category average
Survey logic flexibility	8.02 Ratings

Comparison of Survey Reporting & Analytics features of SnapSurveys
Feature	SnapSurveys 8.0 2 Ratings 1% below category average
Response tracking	8.02 Ratings
Data export	8.02 Ratings
Standard reports	8.02 Ratings
Custom reports	8.02 Ratings
Analytics	8.02 Ratings

Comparison of Survey Administration & Security features of SnapSurveys
Feature	SnapSurveys 8.0 2 Ratings 8% below category average
Access controls	8.02 Ratings
Compliance	8.02 Ratings

Comparison of Survey Distribution features of SnapSurveys
Feature	SnapSurveys 8.0 1 Ratings 1% below category average
Vendor-offered crowdsourcing	8.01 Ratings
Respondent restrictions	8.01 Ratings

Best Alternatives
	SnapSurveys
Small Businesses	Jotform Score8.5 out of 10
Medium-sized Companies	Qualaroo Score7 out of 10
Enterprises	QuestionPro Score9.2 out of 10
All Alternatives	View all alternatives

User Ratings
	SnapSurveys
Likelihood to Recommend	8.0 (8 ratings)
Likelihood to Renew	9.3 (6 ratings)
Usability	8.0 (2 ratings)
Support Rating	8.0 (1 ratings)

User Testimonials
	SnapSurveys
Likelihood to Recommend	Snap Surveys I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines. Phil Kopel Research and Data Director Read full review
Pros	Snap Surveys The training helped me to customize surveys for the different departments that the office of IR served. Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS. Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group. Snaps customer service reps were always willing to help. Incentivized Christina O'Steen Research Specialist Read full review
Cons	Snap Surveys Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing. Casey Iannone Research, Analysis & Planning Intern Read full review
Likelihood to Renew	Snap Surveys The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change? Jonathan Crane Staff Associate Read full review
Usability	Snap Surveys I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support. Incentivized Paola Cedeno Event and Data Management Specialist Read full review
Alternatives Considered	Snap Surveys It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey. Incentivized Verified User Read full review
Return on Investment	Snap Surveys Using a professional survey package enhances my reputation as a research professional. I have been able to use the software's functionality to exceed my clients expectations. Tamara Gooderham Founder TG Research Read full review
ScreenShots