July 01, 2014
Georgia College and State UniversityEducation Management, 501-1000 employees
Score 10 out of 10
Overall Satisfaction with SnapSurveys
It is easy to learn and was a great asset to the company. The SNAPS help desk was always helpful. The surveys were easy to customize and you will be able to create surveys for different departments.
- The training helped me to customize surveys for the different departments that the office of IR served.
- Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
- Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
- Snaps customer service reps were always willing to help.
- Free online basic training.
- FAQ section for the beginners.
- SNAPs wizard to help make the surveys.
- Information gathered from surveys could be measured by key figures.
- Increased employee efficiency, and help with better customer service.
- Each department could review the finding and put them to use.
With training it was easy to use. SnapSurveys also worked well with other software products.
Because I learned the system and it was a great help to me in my previous position.