Snaps Surveys
July 01, 2014

Snaps Surveys

Christina O'Steen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SnapSurveys

It is easy to learn and was a great asset to the company. The SNAPS help desk was always helpful. The surveys were easy to customize and you will be able to create surveys for different departments.
  • The training helped me to customize surveys for the different departments that the office of IR served.
  • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
  • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
  • Snaps customer service reps were always willing to help.
  • Free online basic training.
  • FAQ section for the beginners.
  • SNAPs wizard to help make the surveys.
  • Information gathered from surveys could be measured by key figures.
  • Increased employee efficiency, and help with better customer service.
  • Each department could review the finding and put them to use.
With training it was easy to use. SnapSurveys also worked well with other software products.
Because I learned the system and it was a great help to me in my previous position.
Include cost of training in the cost of the product.