TrustRadius
Snaps Surveys
https://www.trustradius.com/surveysSnapSurveysUnspecified610101
Christina O'Steen profile photo
July 01, 2014

Snaps Surveys

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with SnapSurveys

It is easy to learn and was a great asset to the company. The SNAPS help desk was always helpful. The surveys were easy to customize and you will be able to create surveys for different departments.
  • The training helped me to customize surveys for the different departments that the office of IR served.
  • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
  • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
  • Snaps customer service reps were always willing to help.
  • Free online basic training.
  • FAQ section for the beginners.
  • SNAPs wizard to help make the surveys.
  • Information gathered from surveys could be measured by key figures.
  • Increased employee efficiency, and help with better customer service.
  • Each department could review the finding and put them to use.
With training it was easy to use. SnapSurveys also worked well with other software products.
Because I learned the system and it was a great help to me in my previous position.
Include cost of training in the cost of the product.