TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dialpad Connect

    Score8.3 out of 10
    N/ADialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.

    $27

    per month

    LeadFuze

    Score8.7 out of 10
    Small Businesses (1-50 employees)
    Find any business professional's contact information. Search entire market segments, or for specific individuals or accounts. Used by salespeople, recruiters, and marketers to help them build their ideal list of leads and candidates. LeadFuze aggregates the world’s professional data to continue to deliver fresh leads. It's prospecting, automated!N/A
    Pricing
    Dialpad ConnectLeadFuze
    Editions & Modules
    Standard
    $27
    per month per user
    Pro
    $35
    per month per user
    Enterprise
    Contact sales team
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Dialpad ConnectLeadFuze
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The LeadFuze team offers to write your cold email copy for you on our Professional and Rainmaker subscriptions for no additional cost. We have sent over 2 million cold emails and know what works and you can take advantage of this expertise with this offer.
    More Pricing Information
    Community Pulse
    Dialpad ConnectLeadFuze
    Considered Both Products
    Dialpad
    No answer on this topic
    LeadFuze
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    309 Answers
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    265 Answers
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    321 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    216 Answers
    94%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    241 Answers
    94%
    Implementation went as expected
    17 Answers
    Features
    Dialpad ConnectLeadFuze
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Dialpad Connect and LeadFuze
    Feature
    Dialpad Connect
    8.0
    107 Ratings
    5% below category average
    LeadFuze
    -
    Ratings
    High quality audio8.8106 Ratings00 Ratings
    High quality video8.771 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Dialpad Connect and LeadFuze
    Feature
    Dialpad Connect
    8.4
    63 Ratings
    2% below category average
    LeadFuze
    -
    Ratings
    Desktop sharing9.363 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Dialpad Connect and LeadFuze
    Feature
    Dialpad Connect
    8.5
    75 Ratings
    1% below category average
    LeadFuze
    -
    Ratings
    Calendar integration8.663 Ratings00 Ratings
    Meeting initiation8.961 Ratings00 Ratings
    Record meetings / events8.663 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Dialpad Connect and LeadFuze
    Feature
    Dialpad Connect
    8.1
    47 Ratings
    2% below category average
    LeadFuze
    -
    Ratings
    Live chat9.646 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Dialpad Connect and LeadFuze
    Feature
    Dialpad Connect
    8.5
    66 Ratings
    7% above category average
    LeadFuze
    -
    Ratings
    User authentication8.457 Ratings00 Ratings
    Participant roles & permissions9.062 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Dialpad Connect and LeadFuze
    Feature
    Dialpad Connect
    8.0
    75 Ratings
    6% below category average
    LeadFuze
    -
    Ratings
    Hosted PBX8.234 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)7.347 Ratings00 Ratings
    Directory of employee names8.770 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Dialpad Connect and LeadFuze
    Feature
    Dialpad Connect
    8.5
    89 Ratings
    2% below category average
    LeadFuze
    -
    Ratings
    Answering rules8.475 Ratings00 Ratings
    Call recording9.381 Ratings00 Ratings
    Call park8.861 Ratings00 Ratings
    Call screening8.868 Ratings00 Ratings
    Message alerts9.283 Ratings00 Ratings
    Business SMS/External Messaging7.369 Ratings00 Ratings
    Online Fax7.519 Ratings00 Ratings
    Voicemail Transcription9.081 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Dialpad Connect and LeadFuze
    Feature
    Dialpad Connect
    7.3
    74 Ratings
    19% below category average
    LeadFuze
    -
    Ratings
    Mobile app for iOS7.251 Ratings00 Ratings
    Mobile app for Android7.547 Ratings00 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Dialpad Connect and LeadFuze
    Feature
    Dialpad Connect
    8.5
    66 Ratings
    0% below category average
    LeadFuze
    -
    Ratings
    Centralized communications management9.051 Ratings00 Ratings
    Team messaging8.747 Ratings00 Ratings
    Team document sharing8.429 Ratings00 Ratings
    Call and meeting analytics8.152 Ratings00 Ratings
    Best Alternatives
    Dialpad ConnectLeadFuze
    Small Businesses
    Broadvoice | GoContact
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Webex Calling
    Score8.8 out of 10
    Velocify by ICE Mortgage Technology
    Score6.7 out of 10
    Enterprises
    Webex Calling
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dialpad ConnectLeadFuze
    Likelihood to Recommend
    8.9
    (341 ratings)
    9.3
    (59 ratings)
    Likelihood to Renew
    8.9
    (12 ratings)
    4.0
    (2 ratings)
    Usability
    8.9
    (75 ratings)
    9.6
    (6 ratings)
    Availability
    8.3
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (57 ratings)
    7.3
    (12 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.4
    (6 ratings)
    9.1
    (1 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.7
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (4 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Dialpad ConnectLeadFuze
    Likelihood to Recommend
    Dialpad
    I like that it allows for a seamless transition of calls between our 2 offices. I don't have to forward or un-forward phones at the beginning and end of my day. Our offices are on a specific schedule which opens the phone lines at a certain time, transfers them to another office at another time, and then sends them to an after hours number when we close. I also like how easy it is to change settings within our different departments and contact centers. It's a very well-rounded program that is easy to use on your computer or phone.
    Read full review
    LeadFuze
    I give Lead Fuze an excellent rating because the double-checking feature for email addresses makes it so you don't have to purchase additional software and you don't have to worry about emails bouncing back from old, wrong emails like some other lead scrapers do. You can scrape 1000 quality leads in about 1 day and feed them directly into your cold emailing software like High Level, Woodpecker, Active Campaign, etc.
    Read full review
    Pros
    Dialpad
    • Ease of signing on and calling in
    • Clear audio/sound, no static or poor connections
    • Can choose to be on video or not
    • The organizer and participants can see all who are on the call
    • Meetings can be auto-recorded and sent to organizer at end of call
    • Hold music can be played for initial caller
    • Meeting is auto-transcribed
    • Action items are automatically listed for the organizer
    • Summary list shows all who were in attendance
    • Summary shows duration of callers on the meeting
    • Can load images of attendees when setting of the meeting
    Read full review
    LeadFuze
    • I really like the 'no nonsense' interface and simplicity of LeadFuse. As a digital marketing agency, I also really like the AdWords budget filter... This is great! I can target prospects who are already spending at least 'X' amount of money on paid ads, so I have a basic idea of their budget before I even approach them. This avoids the 'what's your budget' question evasiveness that prospects often give. I can tell them I already know how much they are spending on PPC and cut through the BS.
    • I also like the 'technology used' filter. Since we work primarily with Wordpress, I can target prospects NOT using WordPress and pitch web design in a more meaningful way. Or, conversely, I can target ONLY companies using WordPress.
    • Finally, I like the semi-automation feature. I can have FuseBot pull down 100 new leads based on my criteria every Monday and, before I dump them into my automated email outreach/nurture campaign, I can glance over them and make sure the all look ok (admittedly, sometimes there are some weird strays in the results that are not in the geography or industry I'm looking for, so I can skip those).
    Incentivized
    Read full review
    Cons
    Dialpad
    • The only example I can list for improvement is that occasionally the message has some mistranslation(s). But I can usually figure out the missing words. The 'southern USA' dialect may be partly to blame....
    • The functionality is really great. It is the best app I have used for messages in all of my customer service jobs.
    Incentivized
    Read full review
    LeadFuze
    • LeadFuze could use more leads in other countries, we service Canada and find it not as robust as the US options
    • While a large %, we do find invalid lead data when we run them through verification
    • When contacts leave jobs or change positions, it's not always updated
    Incentivized
    Read full review
    Likelihood to Renew
    Dialpad
    Dialpad Talk is easy to use and no one has had a problem using it. Even when we have had questions/problems we have been able to fix it ourselves without having to go to Dialpad to ask for help, which saves everyone time. We don't have any reason to cancel our use of this product and we are very happy with how it performs for our team.
    Incentivized
    Read full review
    LeadFuze
    No answers on this topic
    Usability
    Dialpad
    Overall, it is quite user-friendly and quick to set up, even for beginner levels. It is also easy to onboard new hires and get them to take calls quickly. The main complaint is that the analytics are difficult to find, gather, and interpret.
    Incentivized
    Read full review
    LeadFuze
    LeadFuze is super easy to get going and start to work with. There are videos to walk you through it but all you have to do is fill out the form that tells the system what kind of leads you're looking for and you're good to go - it does the rest of the work for you!
    Incentivized
    Read full review
    Reliability and Availability
    Dialpad
    There have not been any outages that I am aware of and we have had consistently good coverage since the start. There can be a slight lag from the office to the mobile app, but it is not terribly noticeable and it has not resulted in any calls being prematurely hung up
    Read full review
    LeadFuze
    No answers on this topic
    Performance
    Dialpad
    The emails of voice transcription come very quickly after a call has been completed and except for a few fairly difficult names are pretty accurate. The ability to quickly listen to the voicemail from email without having to open the app is also a bonus. I have not noticed or heard of any slowdowns
    Read full review
    LeadFuze
    No answers on this topic
    Support Rating
    Dialpad
    The original date for roll-out, was unable to happen because there was an issue finding our existing phone lines to port them... The only reason I gave a 9 is [that] the original person we have been working with, Rolled out phones. Pro without telling anyone and then went on vacation, I only say this to explain that there is a gentleman that took over to help us named Brett and he was FANTASTIC! He allowed a ton of calls and answered all of them, walked us [through] settings, profile set up, and even emailed screen shares so we could help other members of our team! Thanks so much, Brett you ROCK~
    Incentivized
    Read full review
    LeadFuze
    Very poor again. I booked 3 demonstrations with them, the first failed to support due to tech issues, the second one failed to arrive for the meeting, as did the third meeting arranged. I had difficulty trying to find anywhere to engage online with them, so the customer experience is very low down in my opinion.
    Read full review
    In-Person Training
    Dialpad
    Welcoming and easy to follow the instruction
    Read full review
    LeadFuze
    No answers on this topic
    Online Training
    Dialpad
    Simple and easy to follow, we had our branches around the country to be trained and the feedback was great. Only take if there was a desk phone training that would be great. The team provided us with video for the desk phone training
    Read full review
    LeadFuze
    No answers on this topic
    Implementation Rating
    Dialpad
    I didn't participate in the implementation. But obviously it went flawlessly, as all users are set up in-house, and on the app.
    Incentivized
    Read full review
    LeadFuze
    No answers on this topic
    Alternatives Considered
    Dialpad
    Panterra is dependable and has good support. Dialpad Connect has more features and an easier interface. AT&T has a lot of features, but Dialpad Connect's interface is easier. AT&T does not do call transcription that I know of. Comcast BVE and 8x8 services are lower quality and service is not great.
    Incentivized
    Read full review
    LeadFuze
    LeadFuze has more filters than other software I've been using such as FindThatLead and Snovio and that gives me the chance to drill down even further into specific niches. Also, the system is really more user friendly and simple to use even more than other software I used in the past.
    Read full review
    Contract Terms and Pricing Model
    Dialpad
    Overall program is of average cost. SInce I use it simply for its phone/text capabilities. I would hazard that company that needed more options, might see it differently
    Incentivized
    Read full review
    LeadFuze
    No answers on this topic
    Scalability
    Dialpad
    So far, Dialpad has been a great improvement for our organization. It allows everyone to be on the same service and the integration with the mobile app means everyone is still using the "office" numbers even when on the go which makes it easier not having to balance multiple phone numbers from people
    Read full review
    LeadFuze
    No answers on this topic
    Return on Investment
    Dialpad
    • Saves me time with a downloadable transcript for call documentation.
    • All calls are automatically recorded, which provides proof of what was said.
    • Translation availability using IVR and AI language allows us to communicate with all families without needing to find a translator.
    Incentivized
    Read full review
    LeadFuze
    • We have been able to reduce PPC spend and spend a fraction of that with LeadFuze. We are producing leads and a reasonable percentage is converting into orders and long term clients. Can't beat that.
    • We now spend less time chasing and generating leads. LeadFuze does all the heavy lifting and we have more time to build the business.
    • We have obtained several larger, long term clients from being able to get in front of them due to LeadFuze. LeadFuze helps us make that initial contact....the rest is up to us. That is the way it should be and the way I like it.
    Read full review
    ScreenShots

    LeadFuze Screenshots

    Screenshot of Search for new potential customers by industry, role, location, size, technologies used (or not used), Adwords budget, company news and signals, if a company is hiring for different roles, and more!Screenshot of Find ideal potential leads by industry, size, Adwords budget, latest news and signals, technologies currently used (or not used), if companies are hiring for certain roles, and more.Screenshot of Search entire market segments using personal criterial like their role, skills, education, time in role, and even estimated salary.Screenshot of Add a list of companies or domains you want to target, select your ideal role you're targeting and viola - you have a list of the ideal potential targets you're after.  You can look up individuals using just the first, last, and company fields and you can even find anyone that has ever worked for a company.Screenshot of Grab contact information and social profiles, as well as see additional information about the lead and the company they work for. You'll see all recent company news, job postings, technologies used, and more.Screenshot of Find additional employees at the company, and easily get their contact information as well.