Digital.ai Agility vs. UserVoice

Scenarios where it works well: 1) Retros can be very well facilitated & notes/action items
can be captured against the sprint. 2) Product Owner can effectively track the story
progress with all the test-cases, design etc. 3) Being good scaling support, it provides good visibility
across multiple teams, programs and agile portfolios, providing a centralized
environment where all our stakeholders can easily work together regardless of location. 4) It provides easy tracking all of your epics,
stories, themes, defects, tasks, tests and issues 5) I like its intuitive UI as for moving stories
around, burning hours. 6) It allows top leadership to visualize
and report their strategic plans, giving all stakeholders the relevant data
that they need to stay dedicated to the project priorities. 7) It can be easily integrated with slack
so for few teams we used slack for collaboration Scenarios where it did not work well: 1) Test Management need improvement in
terms of tracking tests, team had hard time tracking regression test cases. 2) Version one comes with lot of features like
Rally but here we don’t get customizations which is there in Jira where from workflow
to issue everything can be customized based on your team/program/portfolio
requirements. 3) Lot of navigation to access basic
stuff. Example I want to go to bug attachment , there are lt of clicks &
navigation need to do which should be pretty straightforward I feel.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback.

• Automated saving of changes, no records can be lost because all items are saved in real-time.
• The watch function, optional but beneficial when managing multiple teams or projects.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all.
• Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch.
• Reporting. Tags allow to easily filter through ideas for roadmap planning.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Although Digital.ai Agility supports customizations, they can be somewhat cumbersome to set up and maintain
• The Analytics engine's user experience for digging into the data does not have the same feel as the rest of the system and, as a result, can be hard to work with

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Doesn't always catch obvious spam/we have to do a fair amount of blacklisting
• Doesn't have multiple language options
• No online/email tech support available. You have to call if you have an issue.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I just really liked UserVoice.

The day-to-day usability is good. More technical settings require a bit more effort.

VersionOne provides outstanding training. They have Product Owner training that I recommend every Product Owner attend. They have scrum master training and other agile training that was well worth the money paid because it made the teams more productive. And the support for the tool is incredible. These people live and breathe Agile and are evangelists and enthusiasts.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Always very responsible and helpful when an issue happened. They eat their own cooking when it comes to using their products.

Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools.

JIRA appears to be more extensible with the ability for Scrum, Kanban, bug/incident tracking, and the ability to customize dashboards. However, VersionOne's performance over the same teams is extremely fast in comparison and therefore allows users to be more productive over the same amount of time.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has made it easier to implement Agile processes. Since our team is fairly new to Agile, this has been extremely helpful.
• Our organization is quickly growing, and V1 has made it easier for new hires to look at everything that our team has in the works.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Transparency: Now we can handle better communication of requests with customers and internal stakeholders.
• We can track better how many ideas are accepted and released vs rejected ones.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info