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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DigitalOcean

    Score8.5 out of 10
    N/ADigitalOcean is an infrastructure-as-a-service (IaaS) platform from the company of the same name headquartered in New York. It is known for its support of managed Kubernetes clusters and “droplets” feature.

    $5

    Starting Price Per Month

    Epicor Eclipse

    Score7.7 out of 10
    N/AEpicor Eclipse is an end-to-end business system for wholesale distributors, as well as electrical, HVAC, plumbing and PVF businesses. Eclipse simplifies complex distribution processes found in today’s dynamic supply chains.N/A
    Pricing
    DigitalOceanEpicor Eclipse
    Editions & Modules
    1GB-16GB
    $5.00
    Starting Price Per Month
    8GB-160GB
    $60.00
    Starting Price Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    DigitalOceanEpicor Eclipse
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DigitalOceanEpicor Eclipse
    Considered Both Products
    DigitalOcean
    No answer on this topic
    Epicor Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    54%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    56%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    69%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    DigitalOceanEpicor Eclipse
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    9.2
    36 Ratings
    11% above category average
    Epicor Eclipse
    -
    Ratings
    Service-level Agreement (SLA) uptime9.931 Ratings00 Ratings
    Dynamic scaling9.932 Ratings00 Ratings
    Elastic load balancing9.723 Ratings00 Ratings
    Pre-configured templates10.029 Ratings00 Ratings
    Monitoring tools9.035 Ratings00 Ratings
    Pre-defined machine images9.733 Ratings00 Ratings
    Operating system support9.033 Ratings00 Ratings
    Security controls8.632 Ratings00 Ratings
    Automation6.55 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    7.8
    7 Ratings
    4% above category average
    Pay calculation00 Ratings8.15 Ratings
    Benefit plan administration00 Ratings8.15 Ratings
    Direct deposit files00 Ratings8.17 Ratings
    Customization
    Comparison of Customization features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    6.5
    15 Ratings
    15% below category average
    API for custom integration00 Ratings6.113 Ratings
    Plug-ins00 Ratings6.815 Ratings
    Security
    Comparison of Security features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    6.1
    21 Ratings
    32% below category average
    Single sign-on capability00 Ratings5.614 Ratings
    Role-based user permissions00 Ratings6.721 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    5.2
    24 Ratings
    37% below category average
    Dashboards00 Ratings5.418 Ratings
    Standard reports00 Ratings5.524 Ratings
    Custom reports00 Ratings4.824 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    7.2
    28 Ratings
    7% below category average
    Accounts payable00 Ratings7.328 Ratings
    Accounts receivable00 Ratings7.423 Ratings
    Global Financial Support00 Ratings7.313 Ratings
    Primary and Secondary Ledgers00 Ratings7.413 Ratings
    Journals and Reconciliations00 Ratings7.119 Ratings
    Configurable Accounting00 Ratings7.017 Ratings
    Standardized Processes00 Ratings7.020 Ratings
    Inventory Management
    Comparison of Inventory Management features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    6.6
    25 Ratings
    19% below category average
    Inventory tracking00 Ratings6.825 Ratings
    Automatic reordering00 Ratings6.320 Ratings
    Location management00 Ratings6.524 Ratings
    Order Management
    Comparison of Order Management features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    7.2
    25 Ratings
    10% below category average
    Pricing00 Ratings7.125 Ratings
    Order entry00 Ratings8.425 Ratings
    Credit card processing00 Ratings6.921 Ratings
    Cost of goods sold00 Ratings6.824 Ratings
    Order Orchestration00 Ratings7.421 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    7.0
    21 Ratings
    8% below category average
    Billing Management00 Ratings7.319 Ratings
    Cash and Asset Management00 Ratings7.216 Ratings
    Travel & Expense Management00 Ratings5.011 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings5.010 Ratings
    Period Close00 Ratings7.219 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    5.7
    9 Ratings
    28% below category average
    Budgeting and Forecasting00 Ratings6.86 Ratings
    Project Costing00 Ratings7.26 Ratings
    Cost Capture00 Ratings6.26 Ratings
    Capital Project Management00 Ratings6.05 Ratings
    Customer Contract Compliance00 Ratings7.75 Ratings
    Project Revenue Recognition00 Ratings7.04 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    6.7
    10 Ratings
    5% below category average
    Project Planning and Scheduling00 Ratings6.66 Ratings
    Task Insight for Project Managers00 Ratings7.27 Ratings
    Project Mobile Functionality00 Ratings7.36 Ratings
    Definable Resource Pools00 Ratings7.04 Ratings
    Grants Management
    Comparison of Grants Management features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    7.5
    7 Ratings
    0% above category average
    Award Lifecycle Management00 Ratings6.16 Ratings
    Procurement
    Comparison of Procurement features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    6.3
    15 Ratings
    12% below category average
    Bids Analyzed and Compared00 Ratings7.412 Ratings
    Contract Authoring00 Ratings7.17 Ratings
    Contract Repository00 Ratings6.28 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings7.19 Ratings
    Supplier Management00 Ratings7.110 Ratings
    Risk Management
    Comparison of Risk Management features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    5.9
    8 Ratings
    14% below category average
    Risk Repository00 Ratings6.65 Ratings
    Control Management00 Ratings7.06 Ratings
    Control Efficiency Assessments00 Ratings6.64 Ratings
    Issue Detection00 Ratings7.25 Ratings
    Remediation and Certification00 Ratings6.76 Ratings
    Logistics
    Comparison of Logistics features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    5.3
    16 Ratings
    28% below category average
    Transportation Planning and Optimization00 Ratings5.310 Ratings
    Transportation Execution Management00 Ratings6.211 Ratings
    Trade and Customs Management00 Ratings6.27 Ratings
    Fulfillment Management00 Ratings6.57 Ratings
    Warehouse Workforce Management00 Ratings6.19 Ratings
    Manufacturing
    Comparison of Manufacturing features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    6.3
    8 Ratings
    17% below category average
    Production Process Design00 Ratings7.26 Ratings
    Production Management00 Ratings7.48 Ratings
    Configuration Management00 Ratings7.95 Ratings
    Work Execution00 Ratings8.06 Ratings
    Manufacturing Costs00 Ratings8.36 Ratings
    Supply Chain
    Comparison of Supply Chain features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    6.2
    19 Ratings
    17% below category average
    Forecasting00 Ratings7.116 Ratings
    Inventory Planning00 Ratings7.017 Ratings
    Performance Monitoring00 Ratings6.214 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of DigitalOcean and Epicor Eclipse
    Feature
    DigitalOcean
    -
    Ratings
    Epicor Eclipse
    6.7
    11 Ratings
    10% below category average
    Proposal Management00 Ratings7.96 Ratings
    Product Master Data Management00 Ratings7.97 Ratings
    Best Alternatives
    DigitalOceanEpicor Eclipse
    Small Businesses
    IBM Cloud Object Storage
    Score9 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    SAP on IBM Cloud
    Score9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DigitalOceanEpicor Eclipse
    Likelihood to Recommend
    8.9
    (36 ratings)
    7.4
    (30 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    4.3
    (3 ratings)
    Usability
    8.9
    (10 ratings)
    6.7
    (14 ratings)
    Availability
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.8
    (9 ratings)
    5.5
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.5
    (1 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    4.5
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    DigitalOceanEpicor Eclipse
    Likelihood to Recommend
    DigitalOcean
    DigitalOcean is perfect for hosting client websites, running marketing tools, and managing media storage with Spaces and CDN. The use of Droplets to quickly launch landing pages or WordPress sites for campaigns is a Godsend. It’s great for fast, cheap, and scalable solutions. But for complex microservices or projects needing strict compliance (like HIPAA), DigitalOcean may not always be the best fit, but that depends heavily on your project.
    Incentivized
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    Epicor Software
    The capabilities, when combined with some of the integration offerings, make for a really nice platform. Coming from another company where we had several systems for processing inbound, outbound, e-commerce, sales, etc., it is nice to have everything contained in one system. makes communication within the company easier and teaching easier.
    Incentivized
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    Pros
    DigitalOcean
    • DigitalOcean provides some of the best cost-to-value services available
    • The DigitalOcean cloud console is very intuitive and easy to navigate
    • DigitalOcean has great support for Docker and other dev ops tools like Terraform.
    • DigitalOcean iterates quickly and provides cutting edge features for organizations that want to keep up with the latest and greatest dev ops tooling
    • DigitalOcean has a great developer community and numerous support docs/tutorials
    Incentivized
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    Epicor Software
    • The order entry process is very smooth, allowing users to see availability and immediately source unavailable items from vendors or other branches with single keystrokes or clicks. You can choose what columns of information display in order entry to help order writers make decisions.
    • A set of built-in and unlimited user-defined "queues" allow users to be pro-active - always knowing what needs to be taken care of in real time. A "Trouble" queue, for example, shows a user their orders where the available date is further out than the requested date so they can take action.
    • The RF warehouse system directs one or more pickers through the entire process of picking a customer's order and eliminates mistakes through scanning barcodes for both the shelf location and the product. The Carton Packing add-on can be used to verify quantities and products during packing, and product labels that indicate the order shipping information along with the package contents and quantities.
    Incentivized
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    Cons
    DigitalOcean
    • Some products/services available on other Cloud providers aren't available, but they seem to be catching up as they add new products like Managed SQL DBs.
    • While they have FreeBSD droplets (VMs), support for *BSD OSs is limited. I.e. the new monitoring agent only works on Linux.
    • There are no regions available on South America.
    • They don't seem to offer enterprise-level products, even basic ones as Windows Server, MS SQL Server, Oracle products, etc.
    Incentivized
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    Epicor Software
    • In my opinion, Epicor seems to want to sell add-on products constantly. They don't provide pricing at the beginning, but then rely on sticker shock and hidden costs (e.g. APIs)
    • There are times when we cannot figure out where numbers are coming from, especially costs. It would be nice if there was a way to see, in plain English, where a cost is coming from.
    • It seems unconscionable that we are unable to print financial statements to a pdf file.
    • In our experience, Support, which had been going well for a while, has become much less reliable and not very timely.
    Incentivized
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    Likelihood to Renew
    DigitalOcean
    I've been very happy with it for my purposes and I plan to continue to use DigitalOcean for the foreseeable future!
    Incentivized
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    Epicor Software
    For several reasons. First, they have used this system for 20 years and to change would be costly, not only for a new system but also to try and train everyone on said new system. Second, the system is ideal for our industry and very easy to learn for any new employees that come into the organization. Third, I'm fairly certain the powers that be wouldn't want to try and learn something new and deal with the usual bugs that go with implementing a new system (the special nuances that each company has that can get overlooked when they are in the process of implementing software).
    Incentivized
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    Usability
    DigitalOcean
    I honestly can't think of an easier way to set up and maintain your own server. Being able to set up a server in minutes and have fully control is awesome. The UX is incredibly intuitive for first-time users as well so there's no reason to be intimidated when it comes to giving DigitalOcean a shot.
    Incentivized
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    Epicor Software
    Epicor Eclipse has saved our organization from financial mismanagement, which could lead to operational inefficiencies. It has streamlined purchase orders and invoice processing, reducing instances of underpayment and overpayment. It has enhanced the segmentation of financial statements by store and by day, making it easier to track profitability.
    Incentivized
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    Reliability and Availability
    DigitalOcean
    Have not found a single second of down time myself. Superior availability.
    Incentivized
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    Epicor Software
    I haven't experienced any outages in the two years I have been using the system. It is always available as long as the computer is up. The only time I have seen it not be available was on occasions where we lost internet, or power and then we lost access to everything, not just Epicor Eclipse.
    Incentivized
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    Performance
    DigitalOcean
    Very quick response and high performance, you have to fine tune configurations on your machines though.
    Incentivized
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    Epicor Software
    Everything in this system moves fairly quickly, that may be in part because we are a small company with only 21 users on the system at a time, or it may just be a the way the Epicor Eclipse works for any size company with any number of users. I can only speak for what I know and say that it is fast for our purposes.
    Incentivized
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    Support Rating
    DigitalOcean
    They have always been fast, and the process has been straight-forward. I haven't had to use it enough to be frustrated with it, to be honest, and when I have an issue they fix it. As with all support, I wish it felt more human, but they are doing aces.
    Incentivized
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    Epicor Software
    The tier 1 support is trying, and sometimes they are successful. Sometimes they aren't. This topic isn't as black and white as the questions might suggest. Currently their Tier 1 support team is over seas, all items automatically go to Tier 1 and then when they can't help they either escalate it or tell me they need to check with someone else and they will get back to me. If they escalate me to Tier 2, then the issue comes back to the States and the support is usually at a higher knowledge/experience level and it can get resolved fairly quickly. If they don't escalate, then it might take weeks and multiple follow ups on my part before I either get a satisfactory resolution or finally get escalated.
    Incentivized
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    In-Person Training
    DigitalOcean
    No answers on this topic
    Epicor Software
    The training classes that I have attended have been top notch. The presenters are extremely knowledgeable on their subject matter, including real-world application of the system. They aren't just software techs training end users, they seem to be end users that have become experts in the over functionality and capabilities of the system.
    Incentivized
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    Online Training
    DigitalOcean
    No answers on this topic
    Epicor Software
    The on-line training is very good, and it is taught by the same people that do the live in-person training sessions. The difficult part of it is, asking questions about your specific company's nuances or special circumstances. I don't remember if you can access the on-line training sessions after you have taken them for reminders purposes, but if so that is a great asset.
    Incentivized
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    Implementation Rating
    DigitalOcean
    No answers on this topic
    Epicor Software
    I don't really know about the implementation, it was back in 1998 and I didn't start here until 2016. By the time I started here they had been running it for a number of years and most of the people that were here when it was implemented are no longer here, and the ones that are don't really have much to say about how the implementation went either bad or good.
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    Alternatives Considered
    DigitalOcean
    DigitalOcean is an inexpensive product as compared to other products available in the market. The UI is easy and the beginner can also understand the UI with the step by step guide. It provides a lot of custom features and the user needs to pay only for what they are using. Amazon has a complex UI and is on the expensive side. DigitalOcean is simple to use and is easily manageable and the servers can easily be set up without additional cost and such.
    Incentivized
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    Epicor Software
    Most of my experience has been with Epicor's Prophet 21. For most distribution verticals, Prophet 21 is the only way to go. The comparison I've drawn is this: Prophet 21 is like a ferrari. Epicor Eclipse is like a reliable donkey. Both get you from point A to point B but Prophet 21 is going to get you there much quicker and with the kind of insight into your business that will help you thrive.
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    Scalability
    DigitalOcean
    Great scalability, you can start with small plans and move up to premium features at a very good price.
    Incentivized
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    Epicor Software
    I don't really know about the scalability. It's the same as it was when I started, I do know that you can buy more user licenses, but I think they come in packs of 5, which can be a problem if you only need 1 and will never use the other 4. But, again I'm not sure on that.
    Incentivized
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    Return on Investment
    DigitalOcean
    • Positive - Elastic computer instances make it possible to pay for only for what you need.
    • Positive - Competitive pricing - some of the products that DigitalOcean offers are much cheaper than those offered by competitors.
    • Negative - Having to go to other cloud computing platforms for more specific, advanced services like Computer Vision optimized services, GPU cloud compute instances, etc...
    Incentivized
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    Epicor Software
    • Reporting features allow tracking items trending downward which can glut inventory space and dollars if not adjusted
    • GMROI reports help analyze turn ratios and adjusted dollar values and margins of product lines.
    • Suggested Purchase Order features allowed controlled inventory purchases which avoid lost sales while managing overall dollars invested in an acquired product with the lowest freight costs possible.
    Incentivized
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    ScreenShots