Diligent One Platform offers a unified solution for Governance, Risk, and Compliance (GRC) management, providing a comprehensive overview of risks and insights in one place.
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FloQast
Score 9.3 out of 10
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FloQast offers their financial close software to streamline accounting month end close, simply providing automation around reconciliation and eliminating human error, and visibility via a close status dashboard, as well as providing a complete audit trail.
I'm excited about diligent due to the fact that they provide many tools to support compliance through use of analytics and testing processes. We also use FloQast, for which I'm an advocate for, however I'm not sure they have expanded yet to support analytics and testing. I …
FloQast is extremely user friendly and the customer support team is exceptional. FloQast is constantly evolving their product and looking for ways to improve to help organizations create close efficiencies. FloQast solicits direct feedback from customers and works to implement …
Product is a great tool to serve as a central point to compile and document sox controls. This allows transparency across the team and teammates to edit and view progress. The tool also provides an interface that will make it easy for the internal audit team to track and compile control requests. I particularly like how it lets all of the control owners take ownership of their controls. I am currently exploring some of the advanced tools that support testing and the accuracy and completeness of our data, which i'm very excited to explore.
If complex close items need to be done in the correct order or multiple subs, FQ makes it a breeze to track. If your close is simple, or done with only a few people, their system might not be a great benefit. With a team of 20, we need a tool like this to keep everyone on the same page!
A setting to allow for attachments to automatically be opened within the app (Adobe, Excel, etc.) rather than as a separate tab in the browser
Some of our tasks are quarterly or annual so assigning a very specific date would be helpful
Eliminate the need of "closing" review notes. Once we change the status to Resolved, that should be sufficient. Make Resolved and Closed one and the same
It has proven to enhance our procedures with closing. It is an effective tool that I would recommend to create a more efficient closing procedure and get the team more aligned. It increases the accountability among the staff and helps to keep us on task and on time. It is easy to sign into and has reminder emails for tasks that are coming up or late.
FloQast is incredibly intuitive and easy to use. The only reason I don't give it a 10 is that the Flux Analysis feature is not great in terms of getting the information into the system. Once it's in, fantastic! But some work is needed
We have only noticed a slight slow down in accessing FloQast on a couple of occasions (near the beginning of a month when many people were likely trying to get online to close their books). The issue has always resolved itself with three to five minutes, so it's never been a hinderance.
FloQast's performance is great. The pages always load quickly, and reports are completed fast! I've never noticed any slowdown in our ERP from the interface with FloQast.
HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.
They are rapid in their response. If they can't immediately offer a solution, they continue to keep in contact with you to let you know where they are in resolving your issues. The staff is friendly & speaks to you in layman's terms, not so high-tech that you can't understand
The FloQast team members are just so personable. FloQast has clearly done a great job hiring people who are not just good at what they do, but are also fun to work with! They have placed people in the right roles and the customer benefits from this. I have enjoyed every opportunity I've had to work with a FloQast team member on training.
The online training is good. But like all online, pre-recorded training, it is never quite as good as in-person or live training where one can ask questions or get clarification. That said, FloQast has an extensive training library and most of the time, if one finds they need help on a topic, it can be answered by going to the online training and watching appropriate recording.
I was not involved in the implementation, but i do think the interface works well and is a great tool to centralize our compliance program. I'm currently in the process of exploring many of the advanced features and using the Diligent Academy to learn about some of these exciting features to add value to our organization. I recently attended a CPE and was very impressed with the presenters and their energy and knowledge of the product
Implementation occured before I started with the company (but despite the instruction to skip the question if I did not participate, the site required I put in a rating in order to move on to the next page)
Diligent Highbond stacks up somewhat poorly against our other tools. In addition to what was included above, we use some smaller tools that fulfill many of the gaps left by Diligent Highbond. We have since started to move away from Diligent Highbond. Alteryx is better at processing data and their server tool can be used to publish results for review.
We evaluated BlackLine along with FloQast and ultimately decided to sign up with FloQast. Our team really liked the ability to leverage their existing Excel reconciliation templates that could link to the FloQast user interface. Comparatively, the pre-made reconciliation templates that were demonstrated in BlackLine felt a bit more inflexible and felt like it would invite a longer implementation/conversion timeline.
We started using it with one client/customer and now use it with fourteen entities and plan to add two more in the next couple of months. It has made it possible to grow our business without hiring additional personnel. We can do more work with the same number of people
ROI has been quick. Using Floqast we were able to put off hiring additional headcount for a year due to the efficiencies we were able to garner.
Floqast also helped with change management and process documentation. It centralized work papers into one easy to find location where in the past workpapers were disorganized.
