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Diligent One Platform vs. KnowBe4 KCM GRC Platform (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Diligent One Platform

    Score8.3 out of 10
    N/ADiligent One Platform offers a unified solution for Governance, Risk, and Compliance (GRC) management, providing a comprehensive overview of risks and insights in one place.N/A

    KCM GRC Platform

    Score7.3 out of 10
    N/AKnowBe4 headquartered in Clearwater offers their governance, risk, compliance platform, the KCM GRC Platform.N/A
    Pricing
    Diligent One PlatformKCM GRC Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Diligent One PlatformKCM GRC Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Diligent One PlatformKCM GRC Platform
    Considered Both Products
    Diligent Corporation
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    67 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    52 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    65 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    38 Answers
    No answers on this topic
    Implementation went as expected
    84%
    Implementation went as expected
    48 Answers
    No answers on this topic
    Features
    Diligent One PlatformKCM GRC Platform
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of Diligent One Platform and KnowBe4 KCM GRC Platform (discontinued)
    Feature
    Diligent One Platform
    5.3
    52 Ratings
    33% below category average
    KnowBe4 KCM GRC Platform (discontinued)
    9.3
    1 Ratings
    23% above category average
    Common repository of GRC items6.648 Ratings10.01 Ratings
    Risk management6.944 Ratings10.01 Ratings
    Integration with Corporate Performance Management (CPM) systems4.225 Ratings00 Ratings
    GRC policy management4.026 Ratings8.01 Ratings
    Incident management4.525 Ratings00 Ratings
    User Ratings
    Diligent One PlatformKCM GRC Platform
    Likelihood to Recommend
    7.9
    (75 ratings)
    8.0
    (1 ratings)
    Usability
    6.8
    (37 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    5.8
    (34 ratings)
    -
    (0 ratings)
    User Testimonials
    Diligent One PlatformKCM GRC Platform
    Likelihood to Recommend
    Diligent Corporation
    Diligent Community is well suited for entities in the public sector who need to comply with the Brown Act. Diligent One Platform is not well suitable for those who are not tech savvy. Board members who are older and do not use the Diligent One Platform frequently, are not comfortable using some of the functionality - such as voting - so it still needs to be done on the back-end.
    Incentivized
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    Discontinued Products
    KnowBe4 KCM GRC Platform is well suited for a company that knows what they're doing compliance wise and needs to save time doing it. It won't be something you can spend a few hours on and then put on autopilot. It was made to create a rhythm within your own team, and you'll need to have the buy-in. It's useful for IT and Legal teams that already have a vendor risk management process, but want to have a better handle on it. Giving an outside auditor read-only access to a scope is also a huge time saver.
    Incentivized
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    Pros
    Diligent Corporation
    • Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
    • We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
    • It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.
    Incentivized
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    Discontinued Products
    • Mapping controls across different compliance frameworks. It saves you a ton of time and energy!
    • Performing risk assessments at the granularity that you prefer, splitting assessments across departments and teams if you wish.
    Incentivized
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    Cons
    Diligent Corporation
    • Communicating new tools and improvement to current tools
    • The product names are confusing, There are different names for similar things
    • The visualization tools are not as good as tools dedicated for that it is not clear when to use one or another
    • the licencing for compliance scripts is complicated especially in countries outside US
    Incentivized
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    Discontinued Products
    • Vendor management has a few kinks to work out. We want to be able to do internal questionnaires for vendors as a compliance checklist before we sign off on a contract. Nothing in the works yet, but there are a few workarounds.
    • The navigation between different tasks in scope is clunky, and it's easy to lose your place, and it forces you back to the main page of the scope to retrace your steps.
    Incentivized
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    Usability
    Diligent Corporation
    I give it a 7. It has had a significant impact on the GRC department in terms of efficiency and effectiveness. At the start it took some time to tailor it to our unique business needs and to set up all our requirements. I would say the superpower of the tool is really here, in terms of time saving in report prep and manual testing. We have really used the control self assessment ability to have a strong impact on the business which helped to improve the internal control culture across the business. The dashboarding abilities had limitations for us and we created our own internal dashboards more suited to our operational needs. There is a steep learning curve for the admin roles who manage the system but I assume this will be the case for most of these types of systems. On the opposite side the end user usability is very good and easy to grasp.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Support Rating
    Diligent Corporation
    HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.
    Incentivized
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    Discontinued Products
    Support from KnowBe4 KCM GRC Platform is always great. It's always in-house localized support, with excellent response times, and dedicated Customer Success Managers to answer the bulk of your questions or take your suggestions and make them a feature request. They will also reach out at least quarterly and do health checks to make sure you're using the platform to the best of your ability.
    Incentivized
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    Implementation Rating
    Diligent Corporation
    We’re pretty satisfied with the implementation offering and the reading experiences provided. With our quarterly audits, this tool has made the task much more accessible. The outcome of version control of documents is easy to accomplish, and gathering all the records in one place makes it more accessible.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Diligent Corporation
    I'm excited about diligent due to the fact that they provide many tools to support compliance through use of analytics and testing processes. We also use FloQast, for which I'm an advocate for, however I'm not sure they have expanded yet to support analytics and testing. I don't have any further experience with other products
    Incentivized
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    Discontinued Products
    Quantivate and Fusion were the other two options we checked out. The quantity was high, and a good bit more expensive, but it was the best performing with its platform. They also had more modules that each cost extra to add to your subscription. KnowBe4 KCM GRC Platform was all-in-one and a little less mature, but the better buy. Fusion was hard to follow in the demo, and I was not overly impressed. I may have made my decision early enough in the demo to not pay much more attention to it.
    Incentivized
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    Return on Investment
    Diligent Corporation
    • A lot of time and efficiency has been saved for my team as we continue to find different ways to automate tests, continuous monitoring projects, etc. We have been able to shift our focus on enhancement projects that previously had been on the back burner until we had switched to the Diligent One Platform.
    Incentivized
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    Discontinued Products
    • Just having the capacity to do things the right way, and formally, has driven some of our compliance efforts.
    • Due to licensing limitations, we likely overspent on seats to the platform that we didn't need but also didn't want to miss out on.
    Incentivized
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    ScreenShots

    Diligent One Platform Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    KCM GRC Platform Screenshots

    Screenshot of View All Compliance Requirements: View all your compliance requirements with details, descriptions, status, scope, and controls for each requirement.Screenshot of View All Compliance Tasks: The “My Dashboard” view narrows focus to tasks assigned to an individual end user, allowing your entire organization to work together towards compliance.Screenshot of View by Scope and Scope Status Report: Scopes enable you to track multiple projects in one place simultaneously allowing you to provide granular user permissions across each project.Screenshot of View Policy Campaign: See all campaign details and easily keep track of your policy campaign completion percentage and user acknowledgments.Screenshot of View Risk Breakdown and Risk Categories: The Risk Dashboard gives you high-level details on your risk categories and risk score associated with these categories.Screenshot of Easily Add Risks: The Risk Wizard makes it easy for you to create unique organizational risks or import risks from existing spreadsheets to your risk register.