Directly vs. Text Request
Directly vs. Text Request
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Directly | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A | |
 Text Request | N/A | Text Request is a business texting platform built to ignite customer engagement. It is a plug-and-play messaging solutions to everyday communication problems that enables businesses to connect to customers anytime, anywhere. Text Request is designed to scale from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on its API. | $59 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Directly | Text Request | |
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| Top Pros | No answers on this topic | |
| Top Cons |
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| Directly | Text Request | |
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| Small Businesses |  EZ Texting Score 8.9 out of 10 | EZ Texting Score 8.9 out of 10 |
| Medium-sized Companies |  Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
| Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Directly | Text Request | |
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| Likelihood to Recommend | 7.0 (1 ratings) | - (0 ratings) |
| Directly | Text Request | |
|---|---|---|
| Likelihood to Recommend | Directly Software, Inc.
 Abhay Ranjan Founder | Text Request No answers on this topic |
| Pros | Directly Software, Inc.
Abhay Ranjan Founder | Text Request No answers on this topic |
| Cons | Directly Software, Inc.
Abhay Ranjan Founder | Text Request No answers on this topic |
| Alternatives Considered | Directly Software, Inc.
Abhay Ranjan Founder | Text Request No answers on this topic |
| Return on Investment | Directly Software, Inc.
Abhay Ranjan Founder | Text Request No answers on this topic |
| ScreenShots |