DISA offers a range of background screening services and functionality, boasting 33 background check products, an online ordering system for access, customized product packages to suit the needs of various kinds of enterprises. These products include federal, state, and county-level checks, criminal and civil, education and previous employer verifications, DOT-specific checks, and related products (e.g. employment verification services).
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HireRight
Score 8.3 out of 10
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HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.
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Pricing
DISA Global Solutions
HireRight
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DISA Global Solutions
HireRight
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
DISA provides customized package solutions so pricing varies based on the number of screens per year and the products added to the package.
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More Pricing Information
Community Pulse
DISA Global Solutions
HireRight
Considered Both Products
DISA Global Solutions
Verified User
Professional
Chose DISA Global Solutions
DISA Global Solutions has the fastest turnaround time and customer service compared to Checkr and HireRight. DISA Global Solutions has customizable options in creating packages specific to certain roles and management levels. The users don't have any issues when filling out …
DISA Global Solutions has great customer service response times and their representatives are knowledgeable. We did have a special case where the candidate had a couple of names and the Social Security Administration was not able to confirm his Social Security Number. It took DISA Global Solutions a couple of attempts to get this completed, but the representative was communicative and knowledgeable.
HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
The all reports screen, it would be useful to have them sorted by most recent at top automatically.
The Form SSA-89 instructions should be clear that it must be hand-signed and electronic signatures are not allowed.
The SSN Address Trace should be communicated more often to the company that it isn't being completed. Sometimes the pre-employment screening is pending for a couple of days when this is the only step missing because the candidate is not answering/responding. We need these candidates to start quickly and the few days the report is pending can affect us.
Front line support is lacking. They take a long time to process requests, and we are often told that they are unable to assist us with items that, we know from personal experience, is within their power to do.
Collection Site Network is difficult to maintain if you plan to add any additional sites aside from HireRight's preferred partners. Sometimes, we value convenience over minimal cost savings, and the setup time for these sites is too long. Once added to the system, there is no way for us to distinguish between custom sites and the sites HireRight has preferred terms with.
Communication of service interruption. When issues arise outside of scheduled maintenance, we often hear about it from our users, not HireRight. When we follow up with support, we never receive ETAs for a solution, so we have no useful information to pass along to our hiring managers. It is very frustrating when the product is not working at 100% and we have no idea when we can expect it to be fixed.
DISA Global Solutions platform is user-friendly on the candidate and company sides. There can be improvement on the All Reports screen where the reports are listed by date with the most recent at top. Also, the pending pre-employment reports that are waiting on the signed Background Consent form and the Form SSA-89 take a few clicks to get to. There should be an easier way to see the pending pre-employment screens that are awaiting forms.
I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
DISA Global Solutions has the fastest turnaround time and customer service compared to Checkr and HireRight. DISA Global Solutions has customizable options in creating packages specific to certain roles and management levels. The users don't have any issues when filling out their portions of the pre-employment screenings with DISA Global Solutions. As a company representative, DISA Global Solutions is overall the easiest platform to use, customize and is responsive.
I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
DISA Global Solutions has had a positive return on investment on our business as it's mainly quick process. It takes an average of 4 days before we get the completed pre-employment report.
We do have a few cases were it takes longer than 4 days, but that is due to pre-employment drug screenings and the lab delays.
HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
