DNN Platform vs. Salesforce Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DNN Platform
Score 9.0 out of 10
N/A
The DNN Platform (formerly DotNetNuke) is a free web content management systems (CMS) from DNN Corporation headquartered in San Mateo, California.N/A
Salesforce Sales Cloud
Score 8.7 out of 10
N/A
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…
$25
per month
Pricing
DNN PlatformSalesforce Sales Cloud
Editions & Modules
No answers on this topic
Starter
$25.00
Per User/Per Month
Professional
$80.00
Per User/Per Month
Enterprise
$165.00
Per User/Per Month
Unlimited
$330.00
Per user/Per month
Offerings
Pricing Offerings
DNN PlatformSalesforce Sales Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DNN PlatformSalesforce Sales Cloud
Top Pros
Top Cons
Features
DNN PlatformSalesforce Sales Cloud
Security
Comparison of Security features of Product A and Product B
DNN Platform
10.0
4 Ratings
21% above category average
Salesforce Sales Cloud
8.9
247 Ratings
7% above category average
Role-based user permissions10.04 Ratings8.9219 Ratings
Single sign-on capability00 Ratings9.0215 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
DNN Platform
9.5
3 Ratings
22% above category average
Salesforce Sales Cloud
-
Ratings
API10.03 Ratings00 Ratings
Internationalization / multi-language9.02 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
DNN Platform
8.6
4 Ratings
11% above category average
Salesforce Sales Cloud
-
Ratings
WYSIWYG editor10.04 Ratings00 Ratings
Code quality / cleanliness9.04 Ratings00 Ratings
Admin section8.04 Ratings00 Ratings
Page templates9.04 Ratings00 Ratings
Library of website themes8.02 Ratings00 Ratings
Mobile optimization / responsive design10.03 Ratings00 Ratings
Publishing workflow8.04 Ratings00 Ratings
Form generator7.04 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
DNN Platform
8.6
4 Ratings
15% above category average
Salesforce Sales Cloud
-
Ratings
Content taxonomy9.03 Ratings00 Ratings
SEO support8.04 Ratings00 Ratings
Bulk management7.03 Ratings00 Ratings
Availability / breadth of extensions9.04 Ratings00 Ratings
Community / comment management10.03 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
DNN Platform
-
Ratings
Salesforce Sales Cloud
8.1
261 Ratings
5% above category average
Customer data management / contact management00 Ratings8.9261 Ratings
Workflow management00 Ratings8.2252 Ratings
Territory management00 Ratings7.6204 Ratings
Opportunity management00 Ratings8.7253 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.0238 Ratings
Contract management00 Ratings7.6209 Ratings
Quote & order management00 Ratings7.7192 Ratings
Interaction tracking00 Ratings8.1223 Ratings
Channel / partner relationship management00 Ratings7.9184 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
DNN Platform
-
Ratings
Salesforce Sales Cloud
7.7
99 Ratings
2% above category average
Case management00 Ratings8.097 Ratings
Call center management00 Ratings7.678 Ratings
Help desk management00 Ratings7.582 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
DNN Platform
-
Ratings
Salesforce Sales Cloud
8.2
239 Ratings
8% above category average
Lead management00 Ratings8.4234 Ratings
Email marketing00 Ratings7.9201 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
DNN Platform
-
Ratings
Salesforce Sales Cloud
7.9
242 Ratings
4% above category average
Task management00 Ratings8.0231 Ratings
Billing and invoicing management00 Ratings7.474 Ratings
Reporting00 Ratings8.2195 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
DNN Platform
-
Ratings
Salesforce Sales Cloud
8.1
255 Ratings
6% above category average
Forecasting00 Ratings7.8223 Ratings
Pipeline visualization00 Ratings8.0242 Ratings
Customizable reports00 Ratings8.4252 Ratings
Customization
Comparison of Customization features of Product A and Product B
DNN Platform
-
Ratings
Salesforce Sales Cloud
8.6
246 Ratings
13% above category average
Custom fields00 Ratings8.7244 Ratings
Custom objects00 Ratings8.6233 Ratings
Scripting environment00 Ratings8.5173 Ratings
API for custom integration00 Ratings8.5203 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
DNN Platform
-
Ratings
Salesforce Sales Cloud
8.2
156 Ratings
11% above category average
Social data00 Ratings8.3154 Ratings
Social engagement00 Ratings8.1152 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
DNN Platform
-
Ratings
Salesforce Sales Cloud
8.1
212 Ratings
11% above category average
Marketing automation00 Ratings8.2208 Ratings
Compensation management00 Ratings8.1142 Ratings
Platform
Comparison of Platform features of Product A and Product B
DNN Platform
-
Ratings
Salesforce Sales Cloud
7.4
227 Ratings
0% above category average
Mobile access00 Ratings7.4227 Ratings
Best Alternatives
DNN PlatformSalesforce Sales Cloud
Small Businesses
Divi
Divi
Score 10.0 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Image Relay
Image Relay
Score 9.5 out of 10
Creatio
Creatio
Score 9.4 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Creatio
Creatio
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DNN PlatformSalesforce Sales Cloud
Likelihood to Recommend
9.0
(4 ratings)
8.7
(392 ratings)
Likelihood to Renew
-
(0 ratings)
9.7
(58 ratings)
Usability
-
(0 ratings)
8.0
(121 ratings)
Availability
-
(0 ratings)
9.8
(27 ratings)
Performance
-
(0 ratings)
9.0
(18 ratings)
Support Rating
-
(0 ratings)
7.8
(92 ratings)
In-Person Training
-
(0 ratings)
7.9
(11 ratings)
Online Training
-
(0 ratings)
9.1
(15 ratings)
Implementation Rating
-
(0 ratings)
1.2
(18 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.8
(9 ratings)
Product Scalability
-
(0 ratings)
8.7
(52 ratings)
Professional Services
-
(0 ratings)
9.3
(8 ratings)
User Testimonials
DNN PlatformSalesforce Sales Cloud
Likelihood to Recommend
DNN
DNN [Platform] is great for organizations of any size who wish to have a robust CMS to manage their site. DNN is not ideal for a small site that is better suited to a super easy to user interface such as Wix. DNN [Platform] is plenty strong enough for enterprises and large entities.
Read full review
Salesforce
Salesforce Sales Cloud is an intuitive and easy-to-use platform. It is easy to customize this platform to meet the ever-changing business needs and requirements. It is easy to integrate with other platforms and offers incredible features that help businesses generate leads, automate their marketing processes, and collaborate effectively.
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Pros
DNN
  • Very easy to use CMS - Ease of use is paramount with CMS products to minimise on support calls. Also the template structure of pages ensures that content editors cannot inadvertently corrupt the layout of the page.
  • Powerful application framework - The existence of APIs for all functionality within the CMS provides limitless scope in terms of developing bespoke applications which sit within the CMS.
  • Commercially supported option available - For larger clients, the comfort factor of having a direct line to the developers of the application is a big selling point.
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Salesforce
  • Logging notes: SF makes it easy to log notes in the timeline or static notes that live in an easy-to-see spot for longevity.
  • Logging activities: It's easy to post a call, text, email, etc.
  • API data: Once connected, SF is critical to automation, such as website activity, login activity, pages visited, etc., which saves the Customer Success side time in understanding account activity.
  • Custom fields: you can add custom fields to really personalize your experience. We use quite a few and it's brilliant.
Read full review
Cons
DNN
  • Out of the box, it has some modules, but not enough unless you do a paid version.
  • The support is a bit slow.
  • The menuing can be confusing and terms used a bit strange. which makes training difficult.
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Salesforce
  • Sometimes setting up the interface can be overly complex.
  • Depending on what level of salesforce you are paying for, the SLA for their service team to respond can take a decent amount of time.
  • Wish there was more connection between the salesforce apps like service and sales.
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Likelihood to Renew
DNN
No answers on this topic
Salesforce
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
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Usability
DNN
No answers on this topic
Salesforce
Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment. Also, Salesforce has one of the best software training resources (Trailhead) that I have ever encountered. It is free to all, easy to use, and most importantly it is interactive. No scrolling through endless text in a user manual. There are hands-on modules and related videos interlaced and through it all you earn points and badges to display your level of learning.
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Reliability and Availability
DNN
No answers on this topic
Salesforce
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
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Performance
DNN
No answers on this topic
Salesforce
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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Support Rating
DNN
No answers on this topic
Salesforce
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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In-Person Training
DNN
No answers on this topic
Salesforce
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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Online Training
DNN
No answers on this topic
Salesforce
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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Implementation Rating
DNN
No answers on this topic
Salesforce
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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Alternatives Considered
DNN
My experience with Joomla! was over six years ago so a lot could have changed. However, I prefer DNN over Joomla because DNN offers more modules and a better administration user interface.
Read full review
Salesforce
At our company, we use Salesforce and HubSpot. I personally like both for different reasons. Salesforce makes it easy to generate reports, keep track of dealer and customer information, tie customers to dealers, and is easy to use. However, I like HubSpot for the marketing features. I think HubSpot has easier-to-use workflows and email creations.
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Contract Terms and Pricing Model
DNN
No answers on this topic
Salesforce
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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Scalability
DNN
No answers on this topic
Salesforce
Salesforce Sales Cloud is highly scalable and designed to accommodate the needs of businesses of all sizes, from small startups to large enterprises. It offers flexible subscription models and can easily scale up or down based on the organization's requirements. Whether a company is expanding its sales team, increasing its customer base, or adding new features and functionalities, Sales Cloud can adapt to support growth without sacrificing performance or reliability. Additionally, Salesforce's cloud-based architecture ensures that users have access to resources and capabilities as needed, making it a highly scalable solution for organizations looking to automate customer relationship management at scale.
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Professional Services
DNN
No answers on this topic
Salesforce
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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Return on Investment
DNN
  • DNN helps us win bids on projects through the improvements the community has done over the past few years; we were ready to scrap it all together but it has made great strides
  • DNN's community has come back and is actively working to improve and expand the capabilities of the cms
  • on a negative note, the confusion between evoq and dnn has caused us headaches
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Salesforce
  • The inbox feature allows me to see when the customer opens my email, and hence a timely follow-up could result in a higher response rate.
  • The mobile app allows users to gain access to leads and customer contacts on the go, which increases sales team productivity and enhances customer conversations.
  • The reports of the notes on the account level are not working, which is causing manual work in the weekly report to leadership.
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ScreenShots

Salesforce Sales Cloud Screenshots

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