Docebo Learning Platform vs. HubSpot Academy

Docebo fits both internal and external learning management. It is able to mold itself based on varied use cases. Whether you're HR focused on centralizing all training or marketing focused on reseller/business partner training, the system is able to handle that type of workload. However, as flexible as the system is, there are parts of it that require workarounds (such as its internal reporting system). The data, in itself, is clean, however, the pre-built dashboards are not as good as Power BI or Tableau

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I would recommend HubSpot Academy as an 8. It is an 8 because it is very informative and a great start for learning HubSpot CRM. There is every topic you can think of with informative videos, interactive learnings, and practice quizzes. Topics like workflows, email marketing, sequences, etc. However, sometimes the videos are very long. They are more effective when they are shorter and there is more of them. It is a hit or miss when that happens. Also, the trainings do not go into great detail so it is better for starting learning the basics and functions.

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• PPT import feature is my favorite. It will let you use your existing materials without a hiccup
• The UI is clean and intuitive. My audience was able to use most of the features with ease
• All learning analytics are easy to use and analyze offline easily
• Using the Linkedin Learning inside the platform gave us some time to come up with our own content, as we weren't sitting duck on an empty LMS

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• Marketing and sales tips that can be implemented right away
• Virtual learning environment that offers flexibility
• Certified training respected in the sales vertical
• Free to those who use HubSpot CRM
• Clear, concise courses
• Expanded library of sales and marketing courses

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• Issues with latency. Once training is complete, it takes a while for it to show up in personal records. This can lead to frustration sometimes when one training is a prerequisite for another.
• LMS admin cannot proxy into another user's account.
• Training videos have a size limit.

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• Missing actual workshops on some of the premium features of HubSpot
• Pace of updates and new platforms features might be missing from the existing learning content at the time.
• Having the actual lessons in written format

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The platform is free, nothing to renew

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It was somewhat easy to navigate, I still think that the UX could be better designed. I just thought that it was also hard to find course using the search feature. I still think its one of the better LMS I have seen, but I prefer Litmos over Docebo LMS

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For HubSpot Academy's usability, I rate it a 9 because it is very simple and easy to use. HubSpot Academy is very user friendly. You can pick a category like "email marketing" then you will have an intro video, follow up detail videos, practice quizzes, interactive practices, and some sections have a certification quiz at the end. It is very easy to navigate sections. The only reason I rate the usability a 9 instead of a 10 is because sometimes HubSpot Academy does not register the interactive practices.

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The service is very slow often taking months to resolve issues. The CSM program is poor, with ill knowledgeable people not well trained in customer management with a lack of good follow through. This has been independently observed by several of our Super Admins as well as customers at their annual meeting. They say it has to do with growth, but this has been the case for years.

We replaced cornerstone with Docebo [Learning Suite] mainly due to the user experience and the navigational friendliness it offered to our employees. We used to struggle to explain to employees how to find their transcript and where assigned learnings were located and now in Docebo, this is a very simple process. If your organization takes advantage of single sign on, you can use an embedded deep link to make it even simpler.

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I think it goes straight to the point. It doesn't have a million courses but it's enough with the ones they have because they're amazing.

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• Our candidates were 30 percent more likely to get hired
• Our candidates can cover almost 100% percent more content as they can learn on demand. My candidates are switcher rather fresher. Scheduling live learning sessions during office time was inconvenient for them
• Our clients were angry why were we hiding these new candidates for so long🤣

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• Removed the training burden from managers to allow them to use the time elsewhere (2-8 hours)
• Provided more standard and robust training to new hires, allowing for more consistent customer experience

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info