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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Litera Draft

    Score9.3 out of 10
    N/ALitera Desktop is a single toolbar designed to include everything a lawyer needs to draft documents and create an integrated, seamless experience that ensures user adoption and consolidates vendors.N/A
    Pricing
    DocuSignLitera Draft
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuSignLitera Draft
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DocuSignLitera Draft
    Considered Both Products
    DocuSign
    No answer on this topic
    Litera
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    No answers on this topic
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    No answers on this topic
    Best Alternatives
    DocuSignLitera Draft
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Ginger Business
    Score7.9 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    Ginger Business
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSignLitera Draft
    Likelihood to Recommend
    9.0
    (161 ratings)
    10.0
    (5 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (19 ratings)
    10.0
    (1 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (46 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSignLitera Draft
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
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    Litera
    Litera Desktop has many functions, but it is still a user-friendly program. Very easy to implement and easy to train. We send a variety of documents to clients and other legal professionals electronically. Litera will clean and scrub documents so that there is no hidden metadata when the documents are transferred. This keeps not only our clients and their files safe, but it keeps our email programs safe and clean as well.
    Incentivized
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    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
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    Litera
    • Clearly shows the changes between two documents using multiple colors of text and crossing-out and underlining.
    • Has diverse options for savings and sending the comparison document (Word, PDF and its own proprietary file format).
    • Has multiple options for letting you review each of the changes (in sequential order or by type of change).
    Incentivized
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Litera
    • It is the best when comparing any text or fragment of any content.
    • It helps us to better understand the purchases at the moment of making a move in our newsroom.
    • Its compatibility with other systems is very effective and safe, it makes us communicate safely.
    Incentivized
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Litera
    No answers on this topic
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Litera
    They have done a good job of now overloading Workshare Compare with extra features it doesn't need. This does a couple of things:
    1. It means the interface doesn't have too many menus or too many buttons to click. Everything is straightforward and easy to use.
    2. It keeps the software fast.
    3. It makes it easy on the user to decide when you do and do not need to use this software.
    Incentivized
    Read full review
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Litera
    No answers on this topic
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Litera
    I gave Workshare Compare such a high rating because I don't think I could do my job without it. It has just become so integral to my workflow, that if I were to ever change jobs I think I would have to insist my new employer to me a license. It is fast and just works 99% of the time. It is very rare that it gives me errors, and when it does it's likely because the underlying document is corrupted, not because of any issues with Workshare Compare.
    Incentivized
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    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Litera
    No answers on this topic
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Litera
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Litera
    No answers on this topic
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
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    Litera
    The interaction that can be done within this software is very different from the others. One of the most important is that it is dedicated to quickly and easily summarize the work of comparing files, without having to work a lot to do it. Also, it is a program that helps to discover the direct opinion among the users of these documents.
    Incentivized
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    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
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    Litera
    No answers on this topic
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
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    Litera
    • Document Security is of paramount concern and Workshare 9 is a workhorse.
    • Accuracy of Document Comparison is also a a critically important task and it is done to perfection.
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot