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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    pdfFiller

    Score9 out of 10
    N/ApdfFiller is a cloud-based platform with a comprehensive digital toolkit used to handle PDFs, and to edit, sign, store, manage, and collaborate on documents. Documents are stored in the cloud and can be accessed anytime, anywhere, without worrying about losing data.

    $20

    per month (for an individual user)

    SignatureConfirm

    N/AN/AN/AN/A
    Pricing
    DocuSignpdfFillerSignatureConfirm
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Basic for Enterprise
    $8
    per month (annual commitment) per user (minimum 20 users)
    Premium for Enterprise
    $10
    per month (annual commitment) per user (minimum 10 users)
    Basic
    $20
    per month single user
    Plus
    $30
    per month single user
    Premium
    $40
    per month single user
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuSignpdfFillerSignatureConfirm
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsUp to a 70% discount on individual plans for annual billing.
    More Pricing Information
    Community Pulse
    DocuSignpdfFillerSignatureConfirm
    Considered Multiple Products
    DocuSign
    Chose DocuSign
    DocuSign is far superior to anything on the market for my needs, and my needs varied in different roles across different industries: it is a better solution, and easier to use for client interaction.
    For statements of work, contracts, agreements of sale, commercial and …
    Incentivized
    airSlate, Inc
    Chose pdfFiller
    There are SO many options for this category. What I will say is that I am not always in control nor am I always able to suggest going PDF. People have their rhymes and reasons foro why they use what they do.
    My next most frequently used option is DocuSign, which by all means is …
    Incentivized
    Chose pdfFiller
    I have never been sent a legal document via PDFfiller, only DocuSign. We only use DocuSign for legal and accounting matters because that is what our accountant, solicitor and real estate agent choose to use.
    It is my understanding that DocuSign is more appropriate for contracts …
    Incentivized
    Chose pdfFiller
    DocuSign is very limited in my opinion. The software itself is also very clunky and skips around too much for my brain to handle. The UI is also confusing and looks sort of pieced together.
    Incentivized
    Chose pdfFiller
    PDFfiller is much less expensive than DocuSign and you will get more for your money. DocuSign charges a ton of money for their product. PDFfiller can do basically the same thing.
    Incentivized
    Chose pdfFiller
    I like this better than Adobe but not as much as DocuSign mainly b/c DocuSign is more readily accepted for electronic signature and also DocuSign has better name recognition.
    Incentivized
    Chose pdfFiller
    It's comparatively cheap and has more features than DocuSign.
    Incentivized
    Chose pdfFiller
    PDF Filler is more user friendly and does more.
    Incentivized
    Chose pdfFiller
    Honestly, I'm not sure I could assert that PDFfiller is necessarily better than the competition. It's definitely adequate enough for the tasks I need it for that I quit looking for another service to use.
    Incentivized
    Chose pdfFiller
    I used Adobe Acrobat at a past job for one project. It was a quick use, so I do not have a lot of experience with it. PDFfiller seemed like the preferred, go-to software and seemed the easiest to use, which is why I recommended it for use at my current company.
    Incentivized
    Chose pdfFiller
    Both applications are more than adequate for editing PDF documentation, creating forms and allowing the field to be completed easily by our clients, sending documentation out for signature, and all related PDF creation and editing needs. Neither one is better than the other and …
    Incentivized
    Chose pdfFiller
    PDFfiller is much more cost effective with greater customer responsiveness.
    Incentivized
    SignatureConfirm
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    98%
    Would buy again
    44 Answers
    No answers on this topic
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    100%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    100%
    Happy with the feature set
    45 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    98%
    Lived up to sales and marketing promises
    40 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    100%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Best Alternatives
    DocuSignpdfFillerSignatureConfirm
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    M‑Files
    Score8.9 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Esker
    Score7.4 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    Tungsten Capture
    Score9.5 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DocuSignpdfFillerSignatureConfirm
    Likelihood to Recommend
    9.0
    (161 ratings)
    9.1
    (52 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    9.1
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (19 ratings)
    9.1
    (25 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (46 ratings)
    9.1
    (29 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSignpdfFillerSignatureConfirm
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    airSlate, Inc
    I chose to hit #9. I believe we all have abilities to broaden our needs so for the majority you may end up thinking this is a 10 if having used comparison tools or remembering those times when a certain "other" signature and document completion tool didn't go as planned or seemed less familiar. I will always welcome the clients and professionals who need my response to send their documents to me for PDF filling. On the random flip when I have to have communication rapidly flow on the go in a last minute piece of time, these people will receive my PDF™ items. And if tips and tools are necessary, they are rather easily placed where they can be worked out by anyone.
    Incentivized
    Read full review
    SignatureConfirm
    No answers on this topic
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    airSlate, Inc
    • Create and edit forms with ease.
    • Send forms out for signature and field completion to clients, vendors, and employees.
    • Saved us a ton of time and space around the office, since we have been able to eliminate the fax machine and scanner.
    Incentivized
    Read full review
    SignatureConfirm
    No answers on this topic
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    airSlate, Inc
    • multiple users can not login at the same time. When the 2nd user login to the same account, it will logged out the 1st user automatically.
    • For using advanced features of this software users need to pay a lot. It's very expensive.
    • Unavailability of task manager. It can help users to add their tasks on the dashboard itself and give reminders of those tasks.
    Incentivized
    Read full review
    SignatureConfirm
    No answers on this topic
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    airSlate, Inc
    I will always be a faithful PDFfiller customer. The product has saved me a lot of time over the years and I find a great deal of value in the platform. If I move on to another company someday, PDFfiller will be going with me wherever I go.
    Incentivized
    Read full review
    SignatureConfirm
    No answers on this topic
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    airSlate, Inc
    I don't fully understand all the features and I could probably be using it better, especially the templates. The organisation of exisiting files could be better (ie similar to folders on a pc/laptop). I haven't really invested much time into exploring it further than filling out forms; There possibly is an organisation solution I haven't discovered yet
    Incentivized
    Read full review
    SignatureConfirm
    No answers on this topic
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    airSlate, Inc
    No answers on this topic
    SignatureConfirm
    No answers on this topic
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    airSlate, Inc
    No answers on this topic
    SignatureConfirm
    No answers on this topic
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    airSlate, Inc
    If you need help, you can easily search for it and find online tutorials that walk you through how to do specific things step by step. You do not have to read a 20 page manual or sit for a 10 hour training session, it is refreshing that you can take it at your own pace and learn things as you need to
    Incentivized
    Read full review
    SignatureConfirm
    No answers on this topic
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    airSlate, Inc
    No answers on this topic
    SignatureConfirm
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    airSlate, Inc
    When I was hired on by my current company I was already a paying customer, so I just brought it with me. Once I showed our President/Founder how simple it was to use for our contracts, agreements, and NDAs, it has been a staple in our company ever since. That was almost 3 years ago. We've closed quicker because of the speed at which we can turn signed docs around.
    Incentivized
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    SignatureConfirm
    No answers on this topic
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    airSlate, Inc
    I have used other editors such as Adobe Acrobat and, in my opinion, for the money Adobe costs, if the need is just to edit pdf I would go with PDFfiller. It is a really easy tool to use. It's learning curve is not that steep and it does pretty much everything I need from it.
    Incentivized
    Read full review
    SignatureConfirm
    No answers on this topic
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
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    airSlate, Inc
    No answers on this topic
    SignatureConfirm
    No answers on this topic
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    airSlate, Inc
    • not traveling with a printer
    • able to do work a lot faster
    • documents always look very professional
    • all the paperwork i need to fill out is typed, not handwritten into forms which looks much more professional. Almost as if I had an assistant to type out my documents
    • I love the fact that I can make an edit to an existing PDF. I dont have to go back and forth and ask for editable copies of word documents, etc.
    Incentivized
    Read full review
    SignatureConfirm
    No answers on this topic
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    pdfFiller Screenshots

    Screenshot of the PDF editorScreenshot of fillable fields in pdfFillerScreenshot of the dashboardScreenshot of where to share documents and request eSignatures