DocuWare vs. Foxit PDF Editor (FoxitPhantom)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuWare
Score 9.2 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Foxit PDF Editor (FoxitPhantom)
Score 8.6 out of 10
N/A
FoxitPhantom PDF is a document management software offering from FoxIt.
$14.99
per month
Pricing
DocuWareFoxit PDF Editor (FoxitPhantom)
Editions & Modules
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
Foxit PDF Editor
$14.99
per month
Foxit PDF Editor Pro
$16.99
per month
Foxit PDF Editor Pro - Education Edition
$29.95
per year
Foxit PDF Editor
$159.00
one-time fee
Foxit PDF Editor Pro
$179.00
one-time fee
Offerings
Pricing Offerings
DocuWareFoxit PDF Editor (FoxitPhantom)
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
DocuWareFoxit PDF Editor (FoxitPhantom)
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.7 out of 10
MSB Docs
MSB Docs
Score 9.7 out of 10
Enterprises
Kofax Capture
Kofax Capture
Score 6.0 out of 10
M‑Files
M‑Files
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuWareFoxit PDF Editor (FoxitPhantom)
Likelihood to Recommend
9.0
(7 ratings)
9.0
(28 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.0
(1 ratings)
Usability
7.0
(1 ratings)
6.1
(2 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.0
(2 ratings)
8.9
(11 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
DocuWareFoxit PDF Editor (FoxitPhantom)
Likelihood to Recommend
DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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FoxIt
In a Newsroom, sensitive information may be shared via PDF documents,
such as interviews with confidential sources. Foxit PDF Editor's
security features, such as password protection can be
useful in ensuring the confidentiality of such documents. Foxit PDF Editor is a versatile tool that can be useful in a variety of
scenarios in a newsroom, from editing news scripts to collaborating on
news reports to creating graphics and visuals. Its advanced features and
ease of use make it a popular choice among newsroom professionals.
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Pros
DocuWare
  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
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FoxIt
  • FoxitPhantom carries superior editing tools over Adobe Acrobat and similar products. It allows you to modify text, images, & objects in a more robust fashion
  • Integrates well with Microsoft Office products such as Word, PPT, & Excel
  • Allows you to work in a nearly paperless environment
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Cons
DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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FoxIt
  • I have a dual monitor setup at work and there are times when I wish that I could view pdf documents on both monitors at the same time. I have not yet figured out how to do that with FoxitPhantom as it appears to limit the user to displaying multiple pdf documents as separate tabs on the same screen. If dual screen is an option in the software, it needs to be more apparent.
  • I can't think of any other desired improvements. This software really does everything that I need it to do.
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Likelihood to Renew
DocuWare
Docuware has become a vital part of our organization.
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FoxIt
Because very few editors are so easy to use and deploy backed by speed and performance. Foxit PDF is known for its speed and performance, allowing users to open and work with PDF files quickly and efficiently
Foxit's user-friendly interface is easy to navigate and use, making it a popular choice for users who are new to PDF software.
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Usability
DocuWare
Fairly intuitive for average users.
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FoxIt
Foxit Phantom is pretty easy to use, but it is not as intuitive as the latest Adobe PDF products. Although the initial transition across the organization was filled with negative reactions, I think that over a few months, all departments were able to adapt to the new software and feel like they could find what they need within the tool.
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Performance
DocuWare
No answers on this topic
FoxIt
FoxitPhantom PDF integrates very well with the Microsoft Office products, which is where I found I use this the most. It performs about as well as can be expected, without any out of place latency. Whether it be merging, deleting, editing or rearranging pages, its performance holds up even with larger documents.
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Support Rating
DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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FoxIt
I haven't personally had interaction with the customer support from FoxitPhantom, however based on conversations I have had with members in the organization, I was given positive feedback. Their website has a lot of information and tutorials. If you need to contact them, they are quick to respond. User manuals are readily available.
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Alternatives Considered
DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
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FoxIt
I would say that when you want to get a bigger share of the market and take business from long time consolidated applications like Acrobat, you really need to try harder and give something more to the user to be able to change their mind and switch to Foxit. In our case licensing was an important factor and at the beginning we had a small learning curve with users asking how to open PDF files and what was that orange icon. The truth is that we as users accepted the new software happily because simply said: it does the job. After using Foxit I would not go back to Acrobat, I like better the connectivity, the simplicity and the way it manages the tabs.
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Return on Investment
DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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FoxIt
  • We have cut our mailed AR by over 60% by exporting to foxit and emailing.
  • We have cleared an entire room to be used as additional office space by scanning in old documents.
  • The feature that allows you to directly type onto PDFs has increased our quality control by allowing us to highlight or add notes to important info.
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ScreenShots