DocuWare vs. Nitro Productivity Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuWare
Score 9.2 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Nitro Productivity Suite
Score 8.9 out of 10
N/A
Nitro Productivity Suite combines electronic signature and general PDF editing, from Nitro, Inc. It is built around capabilities such as getting approvals and esignatures in seconds and sharing and reviewing documents from anywhere.
$9.99
per month per user
Pricing
DocuWareNitro Productivity Suite
Editions & Modules
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
Nitro Sign® Essentials
$9.99
per month billed annually per user
Nitro Sign® Advanced
$19.99
per month billed annually per user
Nitro Sign® Premium
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Offerings
Pricing Offerings
DocuWareNitro Productivity Suite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
DocuWareNitro Productivity Suite
Likelihood to Recommend
9.0
(7 ratings)
7.7
(14 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.0
(2 ratings)
9.2
(3 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
DocuWareNitro Productivity Suite
Likelihood to Recommend
DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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Nitro, Inc
Being a Nonprofit organization that produces a lot of publications on various projects, NPS allows us to create, edit and convert documents to suit the needs of our International Donor Partners and other stakeholders. In my own experience using this software, it is used less in our finance department since most of our documents originate from our accounting system and hence there is limited need for PDF management internally.
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Pros
DocuWare
  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
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Nitro, Inc
  • Ability to combine files SEAMLESSLY and order them around as necessary (so underrated)
  • Signing not only for yourself but for others. Helpful for those who have been granted the authority to sign for VPs and directors
  • Much easier to use than some other PDF viewing services
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Cons
DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Nitro, Inc
  • The font choices could be better and more robust.
  • Sometimes converting PDF documents to MS Word has formatting problems, like with some tables.
  • Converting MS Word to PDF can be slow sometimes, meaning it is faster to save the MS Word document as a PDF than selecting the file for conversion using the Nitro PDF convert option.
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Likelihood to Renew
DocuWare
Docuware has become a vital part of our organization.
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Nitro, Inc
No answers on this topic
Usability
DocuWare
Fairly intuitive for average users.
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Nitro, Inc
It's quick and easy to use for all users.
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Performance
DocuWare
No answers on this topic
Nitro, Inc
It works as advertised.
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Support Rating
DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Nitro, Inc
Nitro checks all the boxes for what we need. It is fairly priced, it allows us to read and edit PDF documents, convert PDF to MS Word and convert MS Word to PDF. It allows us to combine multiple files and do all the post processing like adding page numbers and adding headers and footers
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Alternatives Considered
DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
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Nitro, Inc
Every 1-2 years will do a check on current PDF options to include trialing the software. Have tried Foxit and several that seem to have failed in the marketplace. Over the last 4 years, I have always stuck with Nitro. Unfortunately, we still need to keep Adobe Acrobat (free version) installed to view a small percentage of some PDFs we receive.
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Return on Investment
DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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Nitro, Inc
  • ROI was very quick as the license costs were so low. We purchased 8 licenses versus the initial 2 we were planning on for Adobe.
  • More people were able to use the product than we initially thought due to low purchase costs.
  • We haven't had any further costs to own the product after the initial purchase. We would need to purchase new licenses if we wanted to upgrade.
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