Dokmee ECM vs. OnBase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dokmee ECM
Score 8.6 out of 10
N/A
An ECM solution for streamlining the digital transformation process in a manner that the vendor states is efficient, cost effective, and user-friendly. Dokmee is presented as a secure, easy to use enterprise content management system designed for a variety of purpose including document capture and storage, search and retrieval, and file sharing. The vendor further states Dokmee adapts to any business model by maximizing accessibility and functionality in…N/A
OnBase
Score 8.1 out of 10
N/A
OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.N/A
Pricing
Dokmee ECMOnBase
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Dokmee ECMOnBase
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Dokmee ECMOnBase
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Dokmee ECM
9.0
2 Ratings
9% above category average
OnBase
8.9
43 Ratings
8% above category average
Content capture & imaging9.02 Ratings9.141 Ratings
File sync, storage & archiving9.02 Ratings9.133 Ratings
Document management9.02 Ratings9.942 Ratings
Records management9.02 Ratings8.340 Ratings
Content search & retrieval9.02 Ratings8.343 Ratings
Enterprise content collaboration9.02 Ratings8.134 Ratings
Security, risk management & information governance9.02 Ratings9.133 Ratings
Automated workflows9.02 Ratings9.123 Ratings
Artificial intelligence9.02 Ratings9.211 Ratings
Mobile support9.02 Ratings9.015 Ratings
Integration9.02 Ratings7.322 Ratings
Content publishing & creation00 Ratings9.322 Ratings
Contract lifecycle management00 Ratings9.624 Ratings
Best Alternatives
Dokmee ECMOnBase
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Score 9.7 out of 10
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Score 9.9 out of 10
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Score 9.9 out of 10
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Score 9.9 out of 10
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User Ratings
Dokmee ECMOnBase
Likelihood to Recommend
9.0
(2 ratings)
9.5
(43 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(7 ratings)
Usability
-
(0 ratings)
8.6
(9 ratings)
Support Rating
-
(0 ratings)
6.1
(16 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
8.7
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
Dokmee ECMOnBase
Likelihood to Recommend
Office Gemini, LLC (Dokmee)
The files are easily customized and editing of different project documents and easy handling of multiple project files easily without risking any document or any business information. Dokmee ECM allows the team to work together through various projects and easy to access drawings and many other files from remote areas and also the uploading is effective.
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Hyland Software
OnBase is a content services solution for organizations that need high visibility to documents or information across multiple teams or departments. It supports users' access control, workflow functionality with transaction history, electronic document retention, and destruction documentation. Hyland can support the organization for implementations or solutions, or the organization can utilize the education services and build out the solution themselves.
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Pros
Office Gemini, LLC (Dokmee)
  • Document categorization is easy.
  • Multiple document management.
  • Easy to report and great indexing functionality.
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Hyland Software
  • Workflow and Configuration - easy to learn
  • Documentation for each application and toolset
  • Hyland Account Managers and staff are knowledgeable
  • Robust User Community that helps solve an issue or make recommendations
  • Web client - no application installation needed on a PC for users
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Cons
Office Gemini, LLC (Dokmee)
  • Learning require some time.
  • Transferring big files is not easy
  • Multiple project document management.
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Hyland Software
  • I personally find the user inferface to be obnoxious and obtuse.
  • When we have issues it is often hard to resolve the problem as there are many variables such as file types, DPI, and scanner setting that combine to make it hard to pinpoint trouble spots.
  • The upgrade process has always been a nightmare for our team. We are not on the latest version now due to this issue.
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Likelihood to Renew
Office Gemini, LLC (Dokmee)
No answers on this topic
Hyland Software
OnBase has become a core part of our enterprise solutions toolkit due to its ever-growing integration capabilities. Any business process that produces or tracks documents or object entities can be modeled and managed within OnBase and used to supplement almost any line-of-business system that we use.
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Usability
Office Gemini, LLC (Dokmee)
No answers on this topic
Hyland Software
You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.
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Support Rating
Office Gemini, LLC (Dokmee)
No answers on this topic
Hyland Software
This rating is a compromise because I technically have 2 tiers of support.
I go through a re-seller that I give a (10). I send an email and receive acknowledgment within minutes.
For the few times we need to contact Hyland for assistance, it sometimes takes a couple of days to receive a response - and then the first tier might go back and forth a dozen times through email instead of initiating a phone call. And for an advanced issue, they take too long before they forward to an evangelist or someone more knowledgeable that is able to assist. I give that process an (8).
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In-Person Training
Office Gemini, LLC (Dokmee)
No answers on this topic
Hyland Software
The trainer was very knowledgeable and was a Hyland employee. The training was at their corporate headquarters, so it allowed our team to become familiar with organization and culture.
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Online Training
Office Gemini, LLC (Dokmee)
No answers on this topic
Hyland Software
With the Premium subscription, there is a tone of training with audio and practice options.
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Implementation Rating
Office Gemini, LLC (Dokmee)
No answers on this topic
Hyland Software
Using Hyland professional services to assist with the implementation made things much easier. They have the knowledge and experience to get the system live as users are expecting
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Alternatives Considered
Office Gemini, LLC (Dokmee)
No answers on this topic
Hyland Software
The version of SharePoint we were utilizing was not very practical. We oftentimes had issues with archived documents, where they could be found or opening them all together. It seemed the older the document the harder it was to access when logged into SharePoint. This is critical in our business as we need to behave full access to documentation sent and received for an owner's account.
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Return on Investment
Office Gemini, LLC (Dokmee)
  • Easy to manage all the business document.
  • Access to multiple project files through Dokmee ECM tools.
  • Quick reporting and editing of files.
  • File sharing is effective.
Read full review
Hyland Software
  • OnBase provides a very reliable ECM platform for the company.
  • OnBase helped to remove the dependency on paper files and file folders. This saved real estate cost as well as facilitated the ability to work from anywhere.
  • OnBase made same day processing of all incoming and outgoing documents a reality.
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ScreenShots

OnBase Screenshots

Screenshot of an Approval for an Ad-Hoc Task.Screenshot of Onbase's Dark Mode.Screenshot of the Document Viewer.Screenshot of the Send to Department feature.Screenshot of the Workflow Stage.