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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Domino CRM

    Score9.1 out of 10
    N/ADomino CRM serves businesses worldwide as a no-code chatbot builder for automated and optimized customer interactions. With it, one can enhance client relations, engage visitors in flows, save resources, and boost revenues. In addition, Domino CRM offers an in-built CRM system to track analytics and a broadcasting feature for messaging campaigns. The list of available nodes includes blocks with texts, images, audios, and videos, nodes with questions, catalogs, payment…

    $12

    per month

    SendPulse

    Score3.5 out of 10
    N/ASendPulse is an integrated messaging platform providing user communication that includes emails, SMS, web push, SMTP, and user management.. This solution includes 15,000 free emails with up to 2,500 subscribers per month.N/A
    Pricing
    Domino CRMSendPulse
    Editions & Modules
    Starter
    $12
    per month 5 chatbots & 5000 conversations
    Pro
    $28
    per month 15 chatbots and 15000 conversations
    Custom
    Price on Request
    No answers on this topic
    Offerings
    Pricing Offerings
    Domino CRMSendPulse
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available with annual subscription.Pricing starts from $9 a month and depends on the number of messages sent.
    More Pricing Information
    Community Pulse
    Domino CRMSendPulse
    Considered Both Products
    Domino CRM LLP
    Chose Domino CRM
    Actually, we were searching for an easy-to-use builder and came across Domino CRM and decided give a try. As we feel totally satisfied, facing no issues, we have decided to stay with this chatbot builder. If anything new emerges, we might give it a try as well, just in case
    Incentivized
    SendPulse
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Domino CRMSendPulse
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Domino CRM and SendPulse
    Feature
    Domino CRM
    8.2
    1 Ratings
    5% below category average
    SendPulse
    -
    Ratings
    Chat history and transcripts9.11 Ratings00 Ratings
    Chat reporting7.31 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Domino CRM and SendPulse
    Feature
    Domino CRM
    -
    Ratings
    SendPulse
    4.0
    12 Ratings
    67% below category average
    WYSIWYG email editor00 Ratings2.012 Ratings
    Dynamic content00 Ratings1.012 Ratings
    Ability to test dynamic content00 Ratings4.010 Ratings
    A/B testing00 Ratings3.09 Ratings
    Mobile optimization00 Ratings2.012 Ratings
    Email deliverability reporting00 Ratings7.012 Ratings
    List management00 Ratings6.012 Ratings
    Triggered drip sequences00 Ratings7.010 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Domino CRM and SendPulse
    Feature
    Domino CRM
    -
    Ratings
    SendPulse
    4.7
    12 Ratings
    47% below category average
    Dashboards00 Ratings5.011 Ratings
    Standard reports00 Ratings7.012 Ratings
    Custom reports00 Ratings2.09 Ratings
    Best Alternatives
    Domino CRMSendPulse
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Domino CRMSendPulse
    Likelihood to Recommend
    9.1
    (1 ratings)
    1.0
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.1
    (1 ratings)
    3.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Domino CRMSendPulse
    Likelihood to Recommend
    Domino CRM LLP
    Perfect for B2C business, as it allows to automate interactions with user bases. Regardless of your specialization, there will be space for utilization of Domino CRM's chatbots. Probably, less relevant to B2B businesses, as their deals are each more unique and specific, as it seems to me now. However, still possible I guess
    Read full review
    SendPulse
    SendPulse is great if you want to connect with your list on a more personal basis, and making sure that your email reaches your subscriber when it is best for him/her. You can also use the SMS function (though I haven't used it yet). Let's say you have clients and want to send a message to them automatically on their birthday, SendPulse allows you to do that. It allows you to add in specific fields that are relevant to you, in order to customise your messaging as much as you want and need.
    Read full review
    Pros
    Domino CRM LLP
    • Handling payments right via the messenger
    • Booking slots for presentations
    • Notifying customers about events and campaigns
    Read full review
    SendPulse
    • One of the best features of this software is its user interface. I found it very intuitive.
    • It has sms feature also which is a great add-on to this software.
    • It has live chat support feature. And I find it very helpful when i find any technical problem.
    Incentivized
    Read full review
    Cons
    Domino CRM LLP
    • Integration with third-party databases, such as Google Sheets (possible, but you have to code)
    • More ready-to-use templates (there are some, but still)
    • More accessible API integration opportunities (which are now only available for Pro plan users)
    Read full review
    SendPulse
    • I like its Drag and Drop function to design e-mailers but it lacks in some functionalities. Foe example when I write two different contents in a same box I need a line to show separation between my contents in the same box but this feature is unavailable in SendPulse.
    • They should include more fonts. Every product or service needs different kind of fonts to make a right impact on customers. With limited option of fonts it restricts user's creativity.
    • It is good to have templates to give users some idea for designing campaigns but here SendPluse has nothing much to offer. They have very limited number of templates.
    Incentivized
    Read full review
    Likelihood to Renew
    Domino CRM LLP
    No answers on this topic
    SendPulse
    Because I love how easy and intuitive SendPulse is.
    Read full review
    Usability
    Domino CRM LLP
    The platform is user-friendly, intuitive, and offers a wide range of features that cater to various business needs. Its drag-and-drop functionality, customizable templates, and seamless some useful options make it easy to use, even for those without technical expertise. If you know how the Telegram messenger functions, there will be no issues with Domino CRM
    Read full review
    SendPulse
    I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
    Read full review
    Support Rating
    Domino CRM LLP
    No answers on this topic
    SendPulse
    Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
    Read full review
    Implementation Rating
    Domino CRM LLP
    No answers on this topic
    SendPulse
    When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
    Read full review
    Alternatives Considered
    Domino CRM LLP
    Actually, we were searching for an easy-to-use builder and came across Domino CRM and decided give a try. As we feel totally satisfied, facing no issues, we have decided to stay with this chatbot builder. If anything new emerges, we might give it a try as well, just in case
    Read full review
    SendPulse
    For SendPulse's price point, I consider their competition to be the likes of Mailchimp, ConstantContact, etc. While SendPulse rates roughly average across the board in all areas, for businesses looking for the cheapest option (which comes with a lack of features/quality), ConstantContact beats them. For quality/features/value, I'd say Mailchimp is the best option for small businesses.
    Incentivized
    Read full review
    Return on Investment
    Domino CRM LLP
    • Faster response times (instant in fact)
    • All info is stored in one place
    • Measurable automated sales and service funnels
    Read full review
    SendPulse
    • Tapping NRI clients with this software helps me in generating good revenue in last financial year.
    • I grow my NRI database by 60 in last year. And this software played a major role in doing so.
    • It made brand building very easy among my clients.
    Incentivized
    Read full review
    ScreenShots

    Domino CRM Screenshots

    Screenshot of how scenarios are built and flows nodes are addedScreenshot of the broadcasting sectionScreenshot of a section with statisticsScreenshot of a section with scenarios in the dashboard

    SendPulse Screenshots

    Screenshot of Desktop versionScreenshot of Mobile application for iPadScreenshot of Mobile application for Android