Domino CRM vs. SendPulse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Domino CRM
Score 9.1 out of 10
N/A
Domino CRM serves businesses worldwide as a no-code chatbot builder for automated and optimized customer interactions. With it, one can enhance client relations, engage visitors in flows, save resources, and boost revenues. In addition, Domino CRM offers an in-built CRM system to track analytics and a broadcasting feature for messaging campaigns. The list of available nodes includes blocks with texts, images, audios, and videos, nodes with questions, catalogs, payment…
$12
per month
SendPulse
Score 3.9 out of 10
N/A
SendPulse is an integrated messaging platform providing user communication that includes emails, SMS, web push, SMTP, and user management.. This solution includes 15,000 free emails with up to 2,500 subscribers per month.N/A
Pricing
Domino CRMSendPulse
Editions & Modules
Starter
$12
per month 5 chatbots & 5000 conversations
Pro
$28
per month 15 chatbots and 15000 conversations
Custom
Price on Request
No answers on this topic
Offerings
Pricing Offerings
Domino CRMSendPulse
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount available with annual subscription.Pricing starts from $9 a month and depends on the number of messages sent.
More Pricing Information
Community Pulse
Domino CRMSendPulse
Considered Both Products
Domino CRM
Chose Domino CRM
Actually, we were searching for an easy-to-use builder and came across Domino CRM and decided give a try. As we feel totally satisfied, facing no issues, we have decided to stay with this chatbot builder. If anything new emerges, we might give it a try as well, just in case
SendPulse

No answer on this topic

Features
Domino CRMSendPulse
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Domino CRM
8.2
1 Ratings
2% below category average
SendPulse
-
Ratings
Chat history and transcripts9.11 Ratings00 Ratings
Chat reporting7.31 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Domino CRM
-
Ratings
SendPulse
4.0
12 Ratings
67% below category average
WYSIWYG email editor00 Ratings2.012 Ratings
Dynamic content00 Ratings1.012 Ratings
Ability to test dynamic content00 Ratings4.010 Ratings
A/B testing00 Ratings3.09 Ratings
Mobile optimization00 Ratings2.012 Ratings
Email deliverability reporting00 Ratings7.012 Ratings
List management00 Ratings6.012 Ratings
Triggered drip sequences00 Ratings7.010 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Domino CRM
-
Ratings
SendPulse
4.7
12 Ratings
49% below category average
Dashboards00 Ratings5.011 Ratings
Standard reports00 Ratings7.012 Ratings
Custom reports00 Ratings2.09 Ratings
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User Ratings
Domino CRMSendPulse
Likelihood to Recommend
9.1
(1 ratings)
1.0
(12 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
9.1
(1 ratings)
3.0
(2 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Domino CRMSendPulse
Likelihood to Recommend
Domino CRM LLP
Perfect for B2C business, as it allows to automate interactions with user bases. Regardless of your specialization, there will be space for utilization of Domino CRM's chatbots. Probably, less relevant to B2B businesses, as their deals are each more unique and specific, as it seems to me now. However, still possible I guess
Read full review
SendPulse Ltd.
SendPulse is great if you want to connect with your list on a more personal basis, and making sure that your email reaches your subscriber when it is best for him/her. You can also use the SMS function (though I haven't used it yet). Let's say you have clients and want to send a message to them automatically on their birthday, SendPulse allows you to do that. It allows you to add in specific fields that are relevant to you, in order to customise your messaging as much as you want and need.
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Pros
Domino CRM LLP
  • Handling payments right via the messenger
  • Booking slots for presentations
  • Notifying customers about events and campaigns
Read full review
SendPulse Ltd.
  • One of the best features of this software is its user interface. I found it very intuitive.
  • It has sms feature also which is a great add-on to this software.
  • It has live chat support feature. And I find it very helpful when i find any technical problem.
Read full review
Cons
Domino CRM LLP
  • Integration with third-party databases, such as Google Sheets (possible, but you have to code)
  • More ready-to-use templates (there are some, but still)
  • More accessible API integration opportunities (which are now only available for Pro plan users)
Read full review
SendPulse Ltd.
  • I like its Drag and Drop function to design e-mailers but it lacks in some functionalities. Foe example when I write two different contents in a same box I need a line to show separation between my contents in the same box but this feature is unavailable in SendPulse.
  • They should include more fonts. Every product or service needs different kind of fonts to make a right impact on customers. With limited option of fonts it restricts user's creativity.
  • It is good to have templates to give users some idea for designing campaigns but here SendPluse has nothing much to offer. They have very limited number of templates.
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Likelihood to Renew
Domino CRM LLP
No answers on this topic
SendPulse Ltd.
Because I love how easy and intuitive SendPulse is.
Read full review
Usability
Domino CRM LLP
The platform is user-friendly, intuitive, and offers a wide range of features that cater to various business needs. Its drag-and-drop functionality, customizable templates, and seamless some useful options make it easy to use, even for those without technical expertise. If you know how the Telegram messenger functions, there will be no issues with Domino CRM
Read full review
SendPulse Ltd.
I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
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Support Rating
Domino CRM LLP
No answers on this topic
SendPulse Ltd.
Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
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Implementation Rating
Domino CRM LLP
No answers on this topic
SendPulse Ltd.
When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
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Alternatives Considered
Domino CRM LLP
Actually, we were searching for an easy-to-use builder and came across Domino CRM and decided give a try. As we feel totally satisfied, facing no issues, we have decided to stay with this chatbot builder. If anything new emerges, we might give it a try as well, just in case
Read full review
SendPulse Ltd.
For SendPulse's price point, I consider their competition to be the likes of Mailchimp, ConstantContact, etc. While SendPulse rates roughly average across the board in all areas, for businesses looking for the cheapest option (which comes with a lack of features/quality), ConstantContact beats them. For quality/features/value, I'd say Mailchimp is the best option for small businesses.
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Return on Investment
Domino CRM LLP
  • Faster response times (instant in fact)
  • All info is stored in one place
  • Measurable automated sales and service funnels
Read full review
SendPulse Ltd.
  • Tapping NRI clients with this software helps me in generating good revenue in last financial year.
  • I grow my NRI database by 60 in last year. And this software played a major role in doing so.
  • It made brand building very easy among my clients.
Read full review
ScreenShots

Domino CRM Screenshots

Screenshot of how scenarios are built and flows nodes are addedScreenshot of the broadcasting sectionScreenshot of a section with statisticsScreenshot of a section with scenarios in the dashboard

SendPulse Screenshots

Screenshot of Desktop versionScreenshot of Mobile application for iPadScreenshot of Mobile application for Android