Dovetail Employee Engagement Suite vs. Greenhouse

I believe the Dovetail Suite was suitable for what my organization used it for in our HR Department, data collection and case tracking for over 1000 employees. The software was well suited for this and provided us with multiple ways of reading and managing the data for reporting, EEOC claims, evidence of liability, etc. I believe Dovetail would be less appropriate for an all around Human Resources Management System. This is more of a data tool

Incentivized

Well suited for Big organizations where recruitment is a daily task. Understanding of Greenhouse workings is simple and it is not difficult to train people who use it for first time. Greenhouse is less appropriate if you are looking for sharing offer letters or doing employee onboarding. Did not had a great experience in doing that

Incentivized

• Employee Self Service - All of our employees who used this service had nothing but great things to say about how user friendly it was and that the data was easy to read and search through.
• Dovetail Customer Service - Our rep was instrumental in making sure we had all of the tools we needed for launch day. The system had no surprises and everything was explained in detail prior to going live.
• Data Tracking - Keeping track of Employee Relations in a company of over 1000 employees can be a difficult task but Dovetail made this very easy. Adding cases and managing the progress of cases that are assigned to you is very user friendly.

Incentivized

• Customization of interview plans, questions, interviewer roles for multiple positions
• Manages efficient and timely candidate, hiring manager, and interviewer communication
• Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems
• Provides analytics and reporting to allow for data insights and process improvements
• Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date

Incentivized

• I would like to see a recruiting piece added to the management system. This would make it easier to track employees within the Dovetail Suite who were new or were no longer with the company.
• Dovetail may now be integrated with UltiPro but at the time it was not and this would have been a nice feature.

Incentivized

• Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
• Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
• Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.

Incentivized

we are gaining more by in from our hiring managers and candidates seem to like the ease of getting us interview times etc

Incentivized

Greenhouse's user-friendly interface, efficient workflows, and integration capabilities with other HR tools make it a powerful tool for our company, helping us streamline our hiring and onboarding processes. With its customizable workflow and intuitive design, Greenhouse allows us to create a hiring process that suits their specific needs and requirements, without the need for extensive coding or technical expertise. Moreover, Greenhouse's integration capabilities with other HR tools enable us to centralise our hiring and onboarding data, making it easier to access and analyse applicant information, and reducing the risk of data loss or errors.

Incentivized

I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.

Incentivized

I think we could have used more delivered functionality and less customized which now results in more maintenance

Incentivized

Dovetail was perfect for solving a major issue regarding our Employee Relations data tracking. No other software that was researched gave us the flexibility to track our data and manage our programs efficiently. Dovetail support was also better than any other software support I have worked with in the past. I would recommend their product to anyone

Incentivized

Tools appears very light to use. It does not take forever to load. the interface is very simple but capable, unlike many ATS's. The tools is Simple yet loaded with very useful functionalities that save a lot of time and expedites the processes. For different stakeholders, the tools works accordingly.

Incentivized

• Dovetail saved our HR Department time and money on Employee Relations questions and topics in that our Generalists were able to look up other cases that were similar in order to compare the issue the employee was having at the time. This allowed them to focus on other HR related questions throughout the day.
• Our overall business objective was to save our HR Department time, while also giving the Generalists tools to tackle their daily objectives without hesitation.

Incentivized

• Streamlined the hiring process and new hire time to value
• Increased satisfaction for hiring managers and sales account managers
• Allowed us to gain access to a bigger and more targeted talent pool
• Saved us time and helped us avoid things falling by the wayside by keeping things in one place and sending automated alerts

Incentivized