Dovetail User Research vs. UserBob

Dovetail gives an easy starting point to new starters so they can get the concept of why our product has been built/evolved to how it currently is. Get direct customer feedback to answer many of those early common questions and even shortcut the 'why don't we' thinking that every new hire has, We also used Dovetail as a way to share high-value reference customer interviews and testimonials to demonstrate our product-market fit and techs capacity to investors during the Due Diligence process for obtaining external funding

Incentivized

some specific scenarios where UserBob may be suitable is for testing delivery apps, short trip apps like uber, clothing sales apps, and banking service apps where it is less suitable is for service apps or sites legal, medical, consulting, insurance sales, sale of products for vehicles, sale of houses, sale of construction materials.

Incentivized

• Grouping projects
• Content repository
• Sharing user feedback with external organisations

Incentivized

• Cheap, but high quality user testing.
• Bare bones - just the basics of what you need. It lets you customize questions, customize audiences, and then see results!
• Fast.

Incentivized

• Make access possible per project rather than whole account
• Embedded video is often choppy
• Transcribe software is behind new (free) AI tools in market

Incentivized

• Haven't had any issues with UserBob.

UserTesting allows for better user segmentation that's not just based on the honor system of the user but UserBob is cheaper and it's quicker to get data back so it makes collecting data easy and fast so you can move quicker and experiment more. UserBob is great for a first audience or a general audience.

Incentivized

• Saved us 10+ hours of DD work during fundraise
• saves a good 15+ hour per new staff member onboard of current team time
• quality of life vs having multiple google drives that nobody will look at

Incentivized

• increase in electronic branch users
• Increased use of platforms by providers
• more credit card sales

Incentivized