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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    draw.io

    Score7.4 out of 10
    N/Adraw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

    $5

    per month

    TaskRay

    Score9 out of 10
    N/ATaskRay is a project management platform for managing project within Salesforce. It enables work to be planned quickly and efficiently, across geographically distributed teams. It supports collaboration using Chatter groups, and file sharing.

    $15

    per month

    Pricing
    draw.ioTaskRay
    Editions & Modules
    Up to 10 Users
    $5
    per month
    Up to 20 Users
    $11
    per month
    Up to 50 Users
    $27.50
    per month
    Up to 75 Users
    $41.25
    per month
    Up to 100 Users
    $55
    per month
    Up to 200 Users
    $95
    per month
    Up to 500 Users
    $152.50
    per month
    Up to 750 Users
    $190
    per month
    Up to 1,000 Users
    $227.50
    per month
    Up to 2,000 Users
    $377.50
    per month
    Up to 5,000 Users
    $827.50
    per month
    Up to 10,000
    1,577.50
    per month
    TaskRay
    $25.00
    per month
    Offerings
    Pricing Offerings
    draw.ioTaskRay
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    draw.ioTaskRay
    Considered Both Products
    JGraph (Draw.io)
    No answer on this topic
    Bracket Labs
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    draw.ioTaskRay
    Project Management
    Comparison of Project Management features of draw.io and TaskRay
    Feature
    draw.io
    -
    Ratings
    TaskRay
    8.6
    5 Ratings
    11% above category average
    Task Management00 Ratings8.75 Ratings
    Resource Management00 Ratings8.34 Ratings
    Gantt Charts00 Ratings9.34 Ratings
    Scheduling00 Ratings10.04 Ratings
    Workflow Automation00 Ratings9.05 Ratings
    Team Collaboration00 Ratings9.05 Ratings
    Support for Agile Methodology00 Ratings8.34 Ratings
    Support for Waterfall Methodology00 Ratings8.02 Ratings
    Document Management00 Ratings6.32 Ratings
    Email integration00 Ratings9.02 Ratings
    Mobile Access00 Ratings9.02 Ratings
    Timesheet Tracking00 Ratings10.01 Ratings
    Change request and Case Management00 Ratings8.02 Ratings
    Budget and Expense Management00 Ratings8.02 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of draw.io and TaskRay
    Feature
    draw.io
    -
    Ratings
    TaskRay
    8.5
    3 Ratings
    10% above category average
    Invoicing00 Ratings8.01 Ratings
    Project & financial reporting00 Ratings9.03 Ratings
    Integration with accounting software00 Ratings8.52 Ratings
    Best Alternatives
    draw.ioTaskRay
    Small Businesses
    OmniGraffle
    Score9.8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    OmniGraffle
    Score9.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    OmniGraffle
    Score9.8 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    draw.ioTaskRay
    Likelihood to Recommend
    6.9
    (20 ratings)
    8.3
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.8
    (5 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    draw.ioTaskRay
    Likelihood to Recommend
    JGraph (Draw.io)
    draw.io can be more suitable for technical documentation for architectures, flow diagrams/charts, and conceptual images of an application infrastructure. However, this tool is not made for business intelligence work nor for dashboarding to monitor the technical components. From the administrative standpoint, this is not well suited for agile ceremony structures like retrospective boards or planning or even quarterly planning boards. The strength of draw.io lies strongly in being a lightweight diagramming tool.
    Incentivized
    Read full review
    Bracket Labs
    TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
    Incentivized
    Read full review
    Pros
    JGraph (Draw.io)
    • Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do.
    • Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial.
    • Draw.io is fast and performant for me compared with some of the alternatives.
    Incentivized
    Read full review
    Bracket Labs
    • Onboarding Templates
    • Scheduling Onboarding tasks and assignments to client and employees
    • Creating project logs so that everyone knows what is being worked on
    Incentivized
    Read full review
    Cons
    JGraph (Draw.io)
    • When very elaborate diagrams are needed, it lacks the amount of tools and customization needed
    • Since this is an online tool, it can freeze and that causes you to lose that work up to that point
    • Performance can lag with very complex diagrams
    Incentivized
    Read full review
    Bracket Labs
    • Unfortunately TaskRay does not allow us to share templates externally with customers.
    • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
    Incentivized
    Read full review
    Likelihood to Renew
    JGraph (Draw.io)
    No answers on this topic
    Bracket Labs
    It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
    Incentivized
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    Usability
    JGraph (Draw.io)
    The UI is intuitive. It allows a new user to start diagramming almost instantly. Manipulating elements, linking them together, etc. are all easy to do. Draw.io nevertheless a broad variety of diagram templates to help get started and also of shapes to use in diagrams. Some situations can make it a bit tricky to use, such as when having multiple shapes on top of each other (e.g. shapes placed within swimlanes) but that's a minor issue.
    Incentivized
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    Bracket Labs
    Easy Easy Easy to use
    Incentivized
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    Support Rating
    JGraph (Draw.io)
    The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
    Incentivized
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    Bracket Labs
    I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
    Incentivized
    Read full review
    Implementation Rating
    JGraph (Draw.io)
    No answers on this topic
    Bracket Labs
    Again, just like the app, the implementation was very easy.
    Incentivized
    Read full review
    Alternatives Considered
    JGraph (Draw.io)
    draw.io is open-source and free for many uses, which means minimal upfront cost and good value.It works in the browser, also has a desktop version (so you can use offline) which helps teams that may not always be online or want local backups. Useful when you want a diagram tool that “just works” without huge ecosystem lock-in.For organisations that value control, less vendor-dependency, this is a plus.
    Incentivized
    Read full review
    Bracket Labs
    We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
    Incentivized
    Read full review
    Return on Investment
    JGraph (Draw.io)
    • draw.io has surely impacted our organization positively by saving some crucial time.
    • It has not really impacted much monetarily to be honest.
    • The ROI we got from draw.io is that it has made complex things clear for everyone in our organization.
    Incentivized
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    Bracket Labs
    • It was highly effective in organizing projects and sprints.
    • Time cards were easy to manage.
    • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
    Incentivized
    Read full review
    ScreenShots