Drawbridge (discontinued) vs. Opensend

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Drawbridge (discontinued)
Score 7.6 out of 10
N/A
Drawbridge was a customer understanding and identity resolution tool, acquired by LinkedIn in 2019. Its features have been incorporated into LinkedIn Marketing Solutions, and the tool is no longer available standalone.N/A
Opensend
Score 9.6 out of 10
Small Businesses (1-50 employees)
Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions.
$500
per month per seat
Pricing
Drawbridge (discontinued)Opensend
Editions & Modules
No answers on this topic
Tier 1 - Direct to Consumer
$500
per month 2,000+ emails, 10-50k monthly visitors
Tier 2 - Direct to Consumer
$1000
per month 4,300+ emails, 50-150k monthly visitors
Tier 3 - Direct to Consumer
$2000
per month 9,500+ emails, 100-300k monthly visitors
Tier 1 - Business to Business
$5,988
per month 1,000 Contacts per month
Enterprise - Direct to Consumer or Business to Business
Contact Sales
Offerings
Pricing Offerings
Drawbridge (discontinued)Opensend
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Drawbridge (discontinued)Opensend
Best Alternatives
Drawbridge (discontinued)Opensend
Small Businesses
Lead Forensics
Lead Forensics
Score 9.0 out of 10
Lead Forensics
Lead Forensics
Score 9.0 out of 10
Medium-sized Companies
Lead Forensics
Lead Forensics
Score 9.0 out of 10
Lead Forensics
Lead Forensics
Score 9.0 out of 10
Enterprises
Treasure Data
Treasure Data
Score 9.0 out of 10
Treasure Data
Treasure Data
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Drawbridge (discontinued)Opensend
Likelihood to Recommend
2.0
(1 ratings)
9.5
(12 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(1 ratings)
Usability
-
(0 ratings)
9.4
(12 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.2
(1 ratings)
Professional Services
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Drawbridge (discontinued)Opensend
Likelihood to Recommend
Discontinued Products
It is well suited for small, targeted advertisements. I see this happening on a large scale and it is difficult to keep departments/groups/units separate from the individual, so incorrect, inappropriate, or just wrong recommendations are made all the time. The scale of your project I think determines whether this will be useful. A team under ~30/40 people, should work great. Larger than that and wires will be crossed, quality will plummet, and expectations will not be met.
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Opensend
Opensend is a very trusted data partner that identifies anonymous visitors to your site so that you can re-engage them. We were unaware just how much untapped revenue was just sitting on our site with our current site's traffic and it was extremely eye opening for us. Since installation we have added over 69k emails to our list and generated over $200k in revenue, all with this simple set-it-and-forget-it tool.
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Pros
Discontinued Products
  • tracks browsing habits
  • makes personalized recommendations
  • tracks online activity
Read full review
Opensend
  • Implementation was incredibly easy, and their team did most of the work for us.
  • Team is very communicative and always willing to jump on a call to help with questions.
  • The team is also very knowledgeable and listens to my concerns while offering great suggestions.
  • The team is not overly pushy to add additional features.
Read full review
Cons
Discontinued Products
  • well, it's tracking you, so that's a problem
  • IoT - connected to all smart devices
  • user interface is only for advanced users
  • can give incorrect and inappropriate links for setting
  • difficult to control broad settings
  • terrible customer support (what do you expect from LinkedIN)
Read full review
Opensend
  • Their algorithm for profile engagement could be improved. Sometimes the overall engagement of profiles sent from Opensend is rather low (to be expected). They've been great about resolving that problem, so it's really a non-issue.
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Usability
Discontinued Products
No answers on this topic
Opensend
Super easy to use and implement, great customer support, the quality of the emails that Opensend provides is much higher than that of their competitors, which helps with deliverability and revenue. IT also makes sure that we aren't sending emails to unengaged users. I've tried all of the platforms of this kind, and Opensend is the best one!
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Alternatives Considered
Discontinued Products
In hindsight, I wish we had picked any of the other options. Drawbridge is a letdown in cost, user ability, quality of service, and support. Though I have limited experience with the other software mentioned, they surely would not have been such a letdown - in so many areas, as Drawbridge is.
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Opensend
I've selected Opensend between others because they're unique in their own dashboard and also the ways of identifying potential leads. It helps us clarify how big of an audience we have and also the content we're consistently posting/promoting. It's really good overall
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Return on Investment
Discontinued Products
  • Troubleshooting
  • no ROI as too much troubleshooting goes into each project
  • did not synchronize teams' needs
  • poor user interface
  • waste of time
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Opensend
  • Delivers Incremental Value Through Enhanced Email Collection
  • Enables Us To Manage Down Paid Spend With Larger Owned Audiences
  • Easy Setup Negates The Need To Involve Dev and IT Teams, Saving Valuable Internal Resource Time
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ScreenShots