27 Ratings
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Score 8.9 out of 100
6 Ratings
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Score 6 out of 100

Likelihood to Recommend

Drip Ecommerce CRM

If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API.They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
Charles Combs | TrustRadius Reviewer

Aurea Campaign Manager (formerly Lyris HQ)

I feel that this is a very good email marking system. You really can accomplish any task needed for your email marketing needs. I think that if a few key features were added, it would really take Lyris HQ over the top. We are very happy with this product and we tell our clients about it when they ask us.
Chris Kashow | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Drip Ecommerce CRM
8.7
Aurea Campaign Manager (formerly Lyris HQ)
5.0
WYSIWYG email editor
Drip Ecommerce CRM
9.4
Aurea Campaign Manager (formerly Lyris HQ)
2.0
Dynamic content
Drip Ecommerce CRM
7.7
Aurea Campaign Manager (formerly Lyris HQ)
5.0
Ability to test dynamic content
Drip Ecommerce CRM
6.1
Aurea Campaign Manager (formerly Lyris HQ)
7.0
A/B testing
Drip Ecommerce CRM
9.0
Aurea Campaign Manager (formerly Lyris HQ)
5.0
Mobile optimization
Drip Ecommerce CRM
7.8
Aurea Campaign Manager (formerly Lyris HQ)
6.0
Email deliverability reporting
Drip Ecommerce CRM
10.0
Aurea Campaign Manager (formerly Lyris HQ)
8.0
List management
Drip Ecommerce CRM
10.0
Aurea Campaign Manager (formerly Lyris HQ)
4.0
Triggered drip sequences
Drip Ecommerce CRM
10.0
Aurea Campaign Manager (formerly Lyris HQ)
4.0
Landing pages
Drip Ecommerce CRM
Aurea Campaign Manager (formerly Lyris HQ)
4.0

Reporting & Analytics

Drip Ecommerce CRM
7.5
Aurea Campaign Manager (formerly Lyris HQ)
6.0
Dashboards
Drip Ecommerce CRM
8.2
Aurea Campaign Manager (formerly Lyris HQ)
4.0
Standard reports
Drip Ecommerce CRM
8.2
Aurea Campaign Manager (formerly Lyris HQ)
6.0
Custom reports
Drip Ecommerce CRM
6.0
Aurea Campaign Manager (formerly Lyris HQ)
8.0

Pros

Drip Ecommerce CRM

  • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
  • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
  • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
Steve Palfreyman | TrustRadius Reviewer

Aurea Campaign Manager (formerly Lyris HQ)

  • I like the file import process - quick and efficient.
  • List segmentation is thorough.
  • Campaign monitoring is easily accessible and accurate.
Anonymous | TrustRadius Reviewer

Cons

Drip Ecommerce CRM

  • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
  • Any supported integration partners are always good to see. They have expanded in this area, recently.
  • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
  • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
Conrad Magalis | TrustRadius Reviewer

Aurea Campaign Manager (formerly Lyris HQ)

  • PHP API
  • Segmentation
  • Creating messages via API calls
Clark Tomlinson | TrustRadius Reviewer

Likelihood to Renew

Drip Ecommerce CRM

No score
No answers yet
No answers on this topic

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 8.0
Based on 3 answers
Lyris HQ is a simple tool, but it is highly effective and , for smaller organizations, it can save a lot of time and money.
Anonymous | TrustRadius Reviewer

Usability

Drip Ecommerce CRM

No score
No answers yet
No answers on this topic

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 8.0
Based on 1 answer
Super easy to use.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Drip Ecommerce CRM

No score
No answers yet
No answers on this topic

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 9.0
Based on 1 answer
Anonymous | TrustRadius Reviewer

Performance

Drip Ecommerce CRM

No score
No answers yet
No answers on this topic

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 6.0
Based on 1 answer
Running larger segments can take some time.
Anonymous | TrustRadius Reviewer

Support Rating

Drip Ecommerce CRM

No score
No answers yet
No answers on this topic

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 8.0
Based on 1 answer
I found one really good tech support guru and stuck with him forever.
Anonymous | TrustRadius Reviewer

Implementation Rating

Drip Ecommerce CRM

No score
No answers yet
No answers on this topic

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 6.0
Based on 1 answer
Implementation was one of the most painful parts for us as we had to find and create our own library to interface with Lyris's SOAP API interface which still to this day is one of the top libraries used in its language.
Clark Tomlinson | TrustRadius Reviewer

Alternatives Considered

Drip Ecommerce CRM

Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Jordan Comstock | TrustRadius Reviewer

Aurea Campaign Manager (formerly Lyris HQ)

They are much better
Anonymous | TrustRadius Reviewer

Return on Investment

Drip Ecommerce CRM

  • Saves hours of typing redundant emails
  • Helps with our retention based on the constant contact with our current clients
  • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
Matthew Gehrman | TrustRadius Reviewer

Aurea Campaign Manager (formerly Lyris HQ)

  • More defined lists for third party blasts, which turns into more leads for the clients. Which is more money in our pocket.
  • Some segmentation pulls do take a long time, thus leading to multiple requests and a time suck for myself.
Chris Kashow | TrustRadius Reviewer

Screenshots

Pricing Details

Drip Ecommerce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Aurea Campaign Manager (formerly Lyris HQ)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Drip Ecommerce CRM
9.5
Aurea Campaign Manager (formerly Lyris HQ)
8.0

Likelihood to Renew

Drip Ecommerce CRM
Aurea Campaign Manager (formerly Lyris HQ)
8.0

Usability

Drip Ecommerce CRM
Aurea Campaign Manager (formerly Lyris HQ)
8.0

Reliability and Availability

Drip Ecommerce CRM
Aurea Campaign Manager (formerly Lyris HQ)
9.0

Performance

Drip Ecommerce CRM
Aurea Campaign Manager (formerly Lyris HQ)
6.0

Support Rating

Drip Ecommerce CRM
Aurea Campaign Manager (formerly Lyris HQ)
8.0

Online Training

Drip Ecommerce CRM
Aurea Campaign Manager (formerly Lyris HQ)
5.0

Implementation Rating

Drip Ecommerce CRM
Aurea Campaign Manager (formerly Lyris HQ)
6.0

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