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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Drip Ecommerce CRM

    Score7 out of 10
    N/ADrip is an ECRM–an Ecommerce CRM offering email marketing automation software specifically for B2C online retailers. The vendor’s value proposition is that with Drip's simple, user-friendly visual campaign builder, users can design email campaigns based on specific subscriber behavior—so they always send the right message, to the right person, at the right time. Drip starts at $41/mo (with email sending and every feature enabled).

    $19

    per month

    Oracle Sales

    Score8.9 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Pricing
    Drip Ecommerce CRMOracle Sales
    Editions & Modules
    Up to 500 people in account
    $19
    per month
    550 - 2,000
    $29
    per month
    2,001 - 5,000
    $89
    per month
    5,001 - 8,000
    $124
    per month
    8,001 - 15,000
    $209
    per month
    15,001 - 22,500
    $329
    per month
    22,501 - 27,500
    $409
    per month
    27,501 - 35,000
    $529
    per month
    35,001 - 50,000
    $699
    per month
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Drip Ecommerce CRMOracle Sales
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Drip Ecommerce CRMOracle Sales
    Considered Both Products
    Drip Global, Inc
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    Drip Ecommerce CRMOracle Sales
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Drip Ecommerce CRM and Oracle Sales
    Feature
    Drip Ecommerce CRM
    6.3
    9 Ratings
    24% below category average
    Oracle Sales
    -
    Ratings
    WYSIWYG email editor6.08 Ratings00 Ratings
    Dynamic content7.06 Ratings00 Ratings
    Ability to test dynamic content5.16 Ratings00 Ratings
    A/B testing8.08 Ratings00 Ratings
    Mobile optimization7.09 Ratings00 Ratings
    Email deliverability reporting8.09 Ratings00 Ratings
    List management2.09 Ratings00 Ratings
    Triggered drip sequences7.09 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Drip Ecommerce CRM and Oracle Sales
    Feature
    Drip Ecommerce CRM
    6.7
    9 Ratings
    13% below category average
    Oracle Sales
    -
    Ratings
    Dashboards7.09 Ratings00 Ratings
    Standard reports7.08 Ratings00 Ratings
    Custom reports6.06 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Drip Ecommerce CRM and Oracle Sales
    Feature
    Drip Ecommerce CRM
    -
    Ratings
    Oracle Sales
    7.6
    17 Ratings
    3% below category average
    Customer data management / contact management00 Ratings7.017 Ratings
    Workflow management00 Ratings8.016 Ratings
    Territory management00 Ratings7.716 Ratings
    Opportunity management00 Ratings7.815 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.014 Ratings
    Contract management00 Ratings7.914 Ratings
    Quote & order management00 Ratings6.116 Ratings
    Interaction tracking00 Ratings7.014 Ratings
    Channel / partner relationship management00 Ratings8.013 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Drip Ecommerce CRM and Oracle Sales
    Feature
    Drip Ecommerce CRM
    -
    Ratings
    Oracle Sales
    5.8
    15 Ratings
    28% below category average
    Case management00 Ratings5.615 Ratings
    Call center management00 Ratings6.412 Ratings
    Help desk management00 Ratings5.313 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Drip Ecommerce CRM and Oracle Sales
    Feature
    Drip Ecommerce CRM
    -
    Ratings
    Oracle Sales
    8.5
    13 Ratings
    9% above category average
    Lead management00 Ratings9.013 Ratings
    Email marketing00 Ratings8.012 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Drip Ecommerce CRM and Oracle Sales
    Feature
    Drip Ecommerce CRM
    -
    Ratings
    Oracle Sales
    7.6
    14 Ratings
    1% below category average
    Task management00 Ratings6.513 Ratings
    Billing and invoicing management00 Ratings8.02 Ratings
    Reporting00 Ratings8.414 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Drip Ecommerce CRM and Oracle Sales
    Feature
    Drip Ecommerce CRM
    -
    Ratings
    Oracle Sales
    8.1
    16 Ratings
    6% above category average
    Forecasting00 Ratings7.715 Ratings
    Pipeline visualization00 Ratings7.615 Ratings
    Customizable reports00 Ratings9.116 Ratings
    Customization
    Comparison of Customization features of Drip Ecommerce CRM and Oracle Sales
    Feature
    Drip Ecommerce CRM
    -
    Ratings
    Oracle Sales
    5.6
    17 Ratings
    31% below category average
    Custom fields00 Ratings5.617 Ratings
    Custom objects00 Ratings5.617 Ratings
    Scripting environment00 Ratings6.315 Ratings
    API for custom integration00 Ratings5.016 Ratings
    Security
    Comparison of Security features of Drip Ecommerce CRM and Oracle Sales
    Feature
    Drip Ecommerce CRM
    -
    Ratings
    Oracle Sales
    8.7
    18 Ratings
    4% above category average
    Single sign-on capability00 Ratings8.017 Ratings
    Role-based user permissions00 Ratings9.317 Ratings
    Social CRM
    Comparison of Social CRM features of Drip Ecommerce CRM and Oracle Sales
    Feature
    Drip Ecommerce CRM
    -
    Ratings
    Oracle Sales
    10.0
    11 Ratings
    28% above category average
    Social data00 Ratings10.011 Ratings
    Social engagement00 Ratings10.011 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Drip Ecommerce CRM and Oracle Sales
    Feature
    Drip Ecommerce CRM
    -
    Ratings
    Oracle Sales
    7.8
    14 Ratings
    3% above category average
    Marketing automation00 Ratings8.013 Ratings
    Compensation management00 Ratings7.612 Ratings
    Platform
    Comparison of Platform features of Drip Ecommerce CRM and Oracle Sales
    Feature
    Drip Ecommerce CRM
    -
    Ratings
    Oracle Sales
    7.6
    16 Ratings
    0% below category average
    Mobile access00 Ratings7.616 Ratings
    Best Alternatives
    Drip Ecommerce CRMOracle Sales
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Agentforce Sales
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Drip Ecommerce CRMOracle Sales
    Likelihood to Recommend
    9.4
    (8 ratings)
    8.4
    (40 ratings)
    Usability
    -
    (0 ratings)
    5.7
    (13 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (10 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Drip Ecommerce CRMOracle Sales
    Likelihood to Recommend
    Drip Global, Inc
    If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API. They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
    Incentivized
    Read full review
    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Incentivized
    Read full review
    Pros
    Drip Global, Inc
    • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
    • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
    • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
    Incentivized
    Read full review
    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
    Read full review
    Cons
    Drip Global, Inc
    • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
    • Any supported integration partners are always good to see. They have expanded in this area, recently.
    • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
    • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
    Incentivized
    Read full review
    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
    Read full review
    Usability
    Drip Global, Inc
    It’s easy for not just experts, but anyone. Both of my VAs picked it up really quickly
    Incentivized
    Read full review
    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Incentivized
    Read full review
    Performance
    Drip Global, Inc
    No answers on this topic
    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
    Incentivized
    Read full review
    Support Rating
    Drip Global, Inc
    No answers on this topic
    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Incentivized
    Read full review
    Online Training
    Drip Global, Inc
    No answers on this topic
    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Incentivized
    Read full review
    Implementation Rating
    Drip Global, Inc
    No answers on this topic
    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
    Incentivized
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    Alternatives Considered
    Drip Global, Inc
    Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
    Incentivized
    Read full review
    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Drip Global, Inc
    No answers on this topic
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Incentivized
    Read full review
    Return on Investment
    Drip Global, Inc
    • Saves hours of typing redundant emails
    • Helps with our retention based on the constant contact with our current clients
    • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
    Incentivized
    Read full review
    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
    Incentivized
    Read full review
    ScreenShots

    Drip Ecommerce CRM Screenshots

    Screenshot of Get a deeper look into when and how often your customers are up to something. Tracking Events in Drip lets you understand all the times someone takes a peek at their favorite product, when they make a purchase, and more so you can personalize experiences based on real-life behaviors and engagement.Screenshot of Not only do Tags help you quickly see how people interact with your brand, but they also provide an intuitive way of segmenting your people when it comes time to tailor your messaging.Screenshot of Drip’s one-time setup makes it simple to start collecting all the revenue attribution data you need in one place for confident decision-making for the long haul.

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability