Likelihood to Recommend If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API. They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
Read full review I would absolutely recommend Robly to my colleagues. I have used Robly for over six years now and have found so many positives over my years of using it! It provides an easy way for us to keep our contacts organized, and we can easily embed forms into our website. When comparing Robly's pricing options with other email platforms, it won by a landslide. Some small aspects of the program may seem a little outdated, but I have everything I need and more!
Read full review Pros Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation. Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up. Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation. Read full review Robly constantly updates the status information of each email that is sent from its platform, which helps to ensure that there are no problems reviewing the number of people among the targets that could be interested in our service or product, and become customers, when it is necessary to identify them from those who are not, and that otherwise would cause high error margins in the reports. The software has a visual power that is very easy to extend through third-party platforms, allowing us to create content in services such as Photoshop, which we can then include in mailings, although it is also feasible to import the content in the traditional way, through image formats. Among these, the best one to work with is PNG, which allows us to remove the background content so that the important section of the image fits better with the format of the e-mails. Robly works with services based on the optimization of group projects, whose integration serves to send emails to all participants equally, and that these are kept constantly notified about updates to the work, and can be coupled well in advance to these updates, so that no confusion arises at the time of unifying the work sent and points within the same should not be exposed. In reality, Robly's technical support is something we have never had the opportunity to interact with, as the platform is not so buggy that we would need to contact them for advice. In any case, they are likely to show promising results considering the quality of the service. It has been very easy to get familiar with the functions Robly has to work with advanced email address database configurations without losing track of the progress of each campaign, and this is thanks to the well-optimized structure of the platform. Read full review Cons Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc. Any supported integration partners are always good to see. They have expanded in this area, recently. Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt. Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML." Read full review I don't have many cons for Robly. One thing that would be helpful is concerning adding a set of emails to the contact list. It would be nice to receive a list of emails that are not added and a reason why (e.g., duplicate, etc.). I have noticed that when I am editing an email campaign, at times it will unexpectedly stop showing me the text editing menu bar, and there doesn't seem to be a way to call it back up. This can be resolved by saving and exiting the campaign and then reopening, but it breaks into my work flow and is an inconvenience. I have not been able to find a pattern for the occurrence of the glitch. Read full review Likelihood to Renew Because we like the price and value. The annual subscription model allows us to maximize usage without worrying too much about cost, being a small mom and pop outfit.
Read full review Usability We feel that allowing the USER to interact with templates more readily is NOT there. The social media APPS could be simplified and marketed better to allow users to discover ROBLY through our Facebook page or TWITTER account in order to subscribe.
Read full review Support Rating We sometimes got through to a message taking service but they were not able to resolve our issue with a one-call solution necessarily always .
Read full review Implementation Rating We should have been granted a MOBILE RESPONSIVE email template from the get-go. We were never offered any alternatives.
Read full review Alternatives Considered Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Read full review Robly has much of the same functionality as
Constant Contact . I find Robly's interface to be more intuitive. Robly allows us to upload as many images and documents as we want, without charging us extra. Robly's subscription price is lower than
Constant Contact . Their newsletter archiving is also more robust. With
Constant Contact , I felt "nickled and dimed." Not only is Robly's base price lower, it's the price! You can upgrade to unlock more sophisticated features.
Read full review Return on Investment Saves hours of typing redundant emails Helps with our retention based on the constant contact with our current clients Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume. Read full review There has been an increase in revenue in the last month, which is reflected in our ROI of 300%. Results are shown quickly, although this depends directly on the investment made in the platform (the $15 price is only for the base plan). Read full review ScreenShots Drip Ecommerce CRM Screenshots