What users are saying about
27 Ratings
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Score 8.9 out of 100
8 Ratings
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Score 4 out of 100

Likelihood to Recommend

Drip Ecommerce CRM

If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API.They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
Charles Combs | TrustRadius Reviewer

SALESmanago

They are very strong in Europe and if you are an Eastern European entrepreneur on the US East Coast, they might be a better fit than HubSpot or Marketo. But if you are new to marketing automation, it could be a difficult learning curve. And at present (Feb 2017) the European exchange rates make it an unattractive. There are also some issues with price transparency. Add-on fees can mount up.
Lou Covey | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Drip Ecommerce CRM
8.7
SALESmanago
6.9
WYSIWYG email editor
Drip Ecommerce CRM
9.4
SALESmanago
7.1
Dynamic content
Drip Ecommerce CRM
7.7
SALESmanago
5.3
Ability to test dynamic content
Drip Ecommerce CRM
6.1
SALESmanago
6.2
A/B testing
Drip Ecommerce CRM
9.0
SALESmanago
8.5
Mobile optimization
Drip Ecommerce CRM
7.8
SALESmanago
7.2
Email deliverability reporting
Drip Ecommerce CRM
10.0
SALESmanago
5.3
List management
Drip Ecommerce CRM
10.0
SALESmanago
7.2
Triggered drip sequences
Drip Ecommerce CRM
10.0
SALESmanago
8.7
Landing pages
Drip Ecommerce CRM
SALESmanago
6.7

Reporting & Analytics

Drip Ecommerce CRM
7.5
SALESmanago
6.3
Dashboards
Drip Ecommerce CRM
8.2
SALESmanago
6.3
Standard reports
Drip Ecommerce CRM
8.2
SALESmanago
6.3
Custom reports
Drip Ecommerce CRM
6.0
SALESmanago
6.3

Lead Management

Drip Ecommerce CRM
SALESmanago
8.9
Lead nurturing
Drip Ecommerce CRM
SALESmanago
8.7
Lead scoring and grading
Drip Ecommerce CRM
SALESmanago
9.1
Data quality management
Drip Ecommerce CRM
SALESmanago
8.7
Automated sales alerts and tasks
Drip Ecommerce CRM
SALESmanago
9.1

Campaign Management

Drip Ecommerce CRM
SALESmanago
8.4
Calendaring
Drip Ecommerce CRM
SALESmanago
8.4
Event/webinar marketing
Drip Ecommerce CRM
SALESmanago
8.3

Social Media Marketing

Drip Ecommerce CRM
SALESmanago
7.0
Social sharing and campaigns
Drip Ecommerce CRM
SALESmanago
7.7
Social profile integration
Drip Ecommerce CRM
SALESmanago
6.4

Platform & Infrastructure

Drip Ecommerce CRM
SALESmanago
7.7
API
Drip Ecommerce CRM
SALESmanago
8.7
Role-based workflow & approvals
Drip Ecommerce CRM
SALESmanago
8.0
Customizability
Drip Ecommerce CRM
SALESmanago
8.3
Integration with Salesforce.com
Drip Ecommerce CRM
SALESmanago
7.0
Integration with Microsoft Dynamics CRM
Drip Ecommerce CRM
SALESmanago
7.0
Integration with SugarCRM
Drip Ecommerce CRM
SALESmanago
7.0

Pros

Drip Ecommerce CRM

  • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
  • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
  • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
Steve Palfreyman | TrustRadius Reviewer

SALESmanago

  • The solution is easy to use, once you learn it. Given that the marketing automation software is very complex, they managed to create a user-friendly interface, easy to use even without programming knowledge.
  • Educates users and customers - It is impressive how many resources SALESmanago invested in educating customers. We are talking about video tutorials, webinars every Tuesday, Wednesday and Thursday, blog articles, infographics, free eBooks, Marketing Automation Day, events etc.
  • Multiple tools integrated into one - it's a habit that you find all the information and tools you need in one place. There are other solutions on the market, but SALESmanago is among the only ones that provides an overview
  • 30 day free trial - the advantage is that you do not have to pay first to use the solution. In the 30 day trial you have the opportunity to discover all the secrets of this tool and see if it fits to your business.
daraban cosmin | TrustRadius Reviewer

Cons

Drip Ecommerce CRM

  • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
  • Any supported integration partners are always good to see. They have expanded in this area, recently.
  • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
  • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
Conrad Magalis | TrustRadius Reviewer

SALESmanago

  • Using all possible features is hard. There is a need for individual strategy, but that is done well by their partners.
  • Timing and cooldowns could be done better.
  • Drag and drop creators are not top notch in market at the moment.
David Vopelka | TrustRadius Reviewer

Alternatives Considered

Drip Ecommerce CRM

Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Jordan Comstock | TrustRadius Reviewer

SALESmanago

Salesmanago is more affordable and has better behavior analytics when compared with others.
Indra Jaya | TrustRadius Reviewer

Return on Investment

Drip Ecommerce CRM

  • Saves hours of typing redundant emails
  • Helps with our retention based on the constant contact with our current clients
  • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
Matthew Gehrman | TrustRadius Reviewer

SALESmanago

  • The tool has been ROI neutral. It cost us nothing but made us nothing
  • Having experience in a little known marketing automation system has increased our credibility as a consulting service
Lou Covey | TrustRadius Reviewer

Screenshots

Pricing Details

Drip Ecommerce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SALESmanago

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
222 USD*

* number of contacts/per month

Rating Summary

Likelihood to Recommend

Drip Ecommerce CRM
9.5
SALESmanago
3.5

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