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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    PDF Xchange Viewer and Editor

    Score9.3 out of 10
    N/APDF Xchange Viewer and Editor is a pdf editing and conversion software offering from Tracker Software Products. It includes features such as create pdf and convert to pdf.N/A

    SugarSync

    Score3.6 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Pricing
    DropboxPDF Xchange Viewer and EditorSugarSync
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    No answers on this topic
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Offerings
    Pricing Offerings
    DropboxPDF Xchange Viewer and EditorSugarSync
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DropboxPDF Xchange Viewer and EditorSugarSync
    Considered Multiple Products
    Dropbox
    Chose Dropbox
    Box sync did not always work well
    SugarSync Very limited in its self imposed file structure
    Incentivized
    Chose Dropbox
    SugarSync dropped compatibility for my OS without notice and no alternative to access/update my file updates. When I complained, I wasn't satisfied with their response so I changed services. I have been much happier with Dropbox as the overall compatibility, ease of use, and …
    Incentivized
    Chose Dropbox
    Dropbox is comparable. I use Dropbox because that is what my employer chose to use for the company.
    Incentivized
    Chose Dropbox
    When we changed to Dropbox it just had more options, easier accessibility, and just worked
    Incentivized
    Chose Dropbox
    Dropbox may be the most expensive against other cloud sharing products, but you get what you pay for. There are free versions of Dropbox, however there are also plenty of other free programs similar that aren't as effective. Dropbox is more secure, simple, reliable, and …
    Incentivized
    Chose Dropbox
    We chose Dropbox because of its ease of use and organization capabilities. The user interface is such that it takes little to no time to train employees on how to use it. We considered Google Drives, and still use it when the project involves simultaneous collaboration, but the …
    Incentivized
    Tracker Software Products
    No answer on this topic
    Ziff Davis Inc
    Chose SugarSync
    SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my …
    Incentivized
    Chose SugarSync
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy …
    Incentivized
    Chose SugarSync
    SugarSync has the capability of synchronizing various directories, while some of their most popular competitors don't. However, this differentiator is not sufficient to retain the customers in a market of hyper-competition, as they are not adjusting to decreasing pricing market …
    Incentivized
    Chose SugarSync
    No particular reason. Price and functionality.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    1271 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    1067 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    1264 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    857 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    992 Answers
    No answers on this topic
    No answers on this topic
    Features
    DropboxPDF Xchange Viewer and EditorSugarSync
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and PDF Xchange Viewer and Editor and SugarSync
    Feature
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    PDF Xchange Viewer and Editor
    -
    Ratings
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versioning8.21140 Ratings00 Ratings8.06 Ratings
    Video files7.21118 Ratings00 Ratings9.05 Ratings
    Audio files7.71014 Ratings00 Ratings10.05 Ratings
    Document collaboration8.01190 Ratings00 Ratings10.07 Ratings
    Access control8.11266 Ratings00 Ratings10.08 Ratings
    File search7.31312 Ratings00 Ratings9.08 Ratings
    Device sync7.91259 Ratings00 Ratings10.08 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and PDF Xchange Viewer and Editor and SugarSync
    Feature
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    PDF Xchange Viewer and Editor
    -
    Ratings
    SugarSync
    9.7
    8 Ratings
    11% above category average
    User and role management7.41157 Ratings00 Ratings10.07 Ratings
    File organization8.51279 Ratings00 Ratings9.08 Ratings
    Device management8.11138 Ratings00 Ratings10.08 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and PDF Xchange Viewer and Editor and SugarSync
    Feature
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    PDF Xchange Viewer and Editor
    -
    Ratings
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Performance7.91275 Ratings00 Ratings10.08 Ratings
    Reliability8.21283 Ratings00 Ratings10.08 Ratings
    Storage Reports7.5978 Ratings00 Ratings10.06 Ratings
    PDF Editors
    Comparison of PDF Editors features of Dropbox and PDF Xchange Viewer and Editor and SugarSync
    Feature
    Dropbox
    -
    Ratings
    PDF Xchange Viewer and Editor
    9.0
    1 Ratings
    5% above category average
    SugarSync
    -
    Ratings
    Edit Text and Images00 Ratings9.01 Ratings00 Ratings
    Merge or Split PDFs00 Ratings9.01 Ratings00 Ratings
    Add Annotations00 Ratings9.01 Ratings00 Ratings
    Text Recognition (OCR)00 Ratings9.01 Ratings00 Ratings
    Page Management00 Ratings9.01 Ratings00 Ratings
    Form Creation and Editing00 Ratings9.01 Ratings00 Ratings
    Secure PDFs00 Ratings9.01 Ratings00 Ratings
    Convert to Different Formats00 Ratings8.01 Ratings00 Ratings
    Comment and Review Tools00 Ratings9.01 Ratings00 Ratings
    Undo and Redo Actions00 Ratings10.01 Ratings00 Ratings
    Best Alternatives
    DropboxPDF Xchange Viewer and EditorSugarSync
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Tungsten Power PDF
    Score9.8 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Nitro PDF Pro
    Score8.2 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Adobe Acrobat Reader
    Score8.6 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DropboxPDF Xchange Viewer and EditorSugarSync
    Likelihood to Recommend
    8.5
    (1404 ratings)
    8.0
    (4 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    8.2
    (44 ratings)
    -
    (0 ratings)
    9.0
    (3 ratings)
    Usability
    8.5
    (543 ratings)
    9.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.8
    (9 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (40 ratings)
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    8.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    DropboxPDF Xchange Viewer and EditorSugarSync
    Likelihood to Recommend
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Tracker Software Products
    This software handles large PDF files and has not crashed for me, unlike some other PDF software. It does what I need very well, although it has a lot of features beyond what I need. It extracts and adds documents easily and certainly does well with its search function after applying optical character recognition.
    Incentivized
    Read full review
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Tracker Software Products
    • Intuitive an easy to understand interface
    • Fast
    • Good value for the price
    Incentivized
    Read full review
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Cons
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Tracker Software Products
    • Have the ability to add a little more customization (like font sizes in Typewriter tool, etc).
    • Have the ability to export individual pages into separate PDFs.
    • Have the ability to easily resize.
    Incentivized
    Read full review
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Tracker Software Products
    No answers on this topic
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Tracker Software Products
    It does everything I need, such as OCR, redaction, Bates stamping, bookmarking, and handling large PDF files without crashing. It also does well with the extraction and addition of documents.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Reliability and Availability
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Tracker Software Products
    No answers on this topic
    Ziff Davis Inc
    No answers on this topic
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Tracker Software Products
    Performance wise, PDF Xchange Viewer and Editor is flawless. It runs fast, and I haven't experienced any immediately crashing. The reports save quickly, and the document size is never an issue. It saves into a regular PDF, and we're able to open it on any other program or computer. All text boxes, features, and headers show up flawlessly on other programs.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    Tracker Software Products
    The application had no issues (we did not contact support) and that's why I give a 10.
    Incentivized
    Read full review
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    In-Person Training
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    Tracker Software Products
    No answers on this topic
    Ziff Davis Inc
    No answers on this topic
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Tracker Software Products
    No answers on this topic
    Ziff Davis Inc
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Tracker Software Products
    No answers on this topic
    Ziff Davis Inc
    No answers on this topic
    Alternatives Considered
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    Tracker Software Products
    PDF Xchange hits a sweet spot for me and my users. It is powerful, includes a full suite of creation, markup, and management tools. It is very affordable.
    Bluebeam is too much that isn't print and PDF related. It is EXPENSIVE ... more than $300 per person before almost mandatory additional training.
    PDF Creator is good for PDF creation. It doesn't include markup and management tools.
    Read full review
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    Tracker Software Products
    No answers on this topic
    Ziff Davis Inc
    No answers on this topic
    Scalability
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    Tracker Software Products
    No answers on this topic
    Ziff Davis Inc
    No answers on this topic
    Professional Services
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    Tracker Software Products
    No answers on this topic
    Ziff Davis Inc
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    Tracker Software Products
    • PDF XChange costs around $50-75 per person depending on the version.
    Read full review
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.