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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Drupal

    Score7.1 out of 10
    N/ADrupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.N/A

    MethodCRM

    Score9.1 out of 10
    N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $35

    per month per user

    Pricing
    DrupalMethodCRM
    Editions & Modules
    No answers on this topic
    CRM Quick Start
    $35
    per month per user
    CRM Pro
    $59
    per month per user
    CRM Enterprise
    $97
    per month per user
    CRM Multi-Entity
    Custom Quote
    Offerings
    Pricing Offerings
    DrupalMethodCRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    DrupalMethodCRM
    Considered Both Products
    Open Source
    No answer on this topic
    Method Integration Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    76%
    Would buy again
    13 Answers
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    76%
    Happy with the feature set
    13 Answers
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    12 Answers
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    16 Answers
    Features
    DrupalMethodCRM
    Security
    Comparison of Security features of Drupal and MethodCRM
    Feature
    Drupal
    8.3
    74 Ratings
    1% above category average
    MethodCRM
    8.2
    19 Ratings
    2% below category average
    Role-based user permissions8.374 Ratings8.319 Ratings
    Single sign-on capability00 Ratings8.117 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Drupal and MethodCRM
    Feature
    Drupal
    7.8
    69 Ratings
    0% below category average
    MethodCRM
    -
    Ratings
    API7.364 Ratings00 Ratings
    Internationalization / multi-language8.260 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Drupal and MethodCRM
    Feature
    Drupal
    6.5
    78 Ratings
    19% below category average
    MethodCRM
    -
    Ratings
    WYSIWYG editor6.371 Ratings00 Ratings
    Code quality / cleanliness8.275 Ratings00 Ratings
    Admin section7.078 Ratings00 Ratings
    Page templates5.677 Ratings00 Ratings
    Library of website themes5.568 Ratings00 Ratings
    Mobile optimization / responsive design6.572 Ratings00 Ratings
    Publishing workflow6.776 Ratings00 Ratings
    Form generator6.672 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Drupal and MethodCRM
    Feature
    Drupal
    6.6
    77 Ratings
    13% below category average
    MethodCRM
    -
    Ratings
    Content taxonomy6.971 Ratings00 Ratings
    SEO support6.472 Ratings00 Ratings
    Bulk management6.467 Ratings00 Ratings
    Availability / breadth of extensions6.670 Ratings00 Ratings
    Community / comment management6.869 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Drupal and MethodCRM
    Feature
    Drupal
    -
    Ratings
    MethodCRM
    8.0
    22 Ratings
    2% above category average
    Customer data management / contact management00 Ratings8.322 Ratings
    Workflow management00 Ratings8.320 Ratings
    Territory management00 Ratings1.81 Ratings
    Opportunity management00 Ratings8.320 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.920 Ratings
    Contract management00 Ratings8.711 Ratings
    Quote & order management00 Ratings9.118 Ratings
    Interaction tracking00 Ratings9.019 Ratings
    Channel / partner relationship management00 Ratings10.012 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Drupal and MethodCRM
    Feature
    Drupal
    -
    Ratings
    MethodCRM
    10.0
    2 Ratings
    26% above category average
    Case management00 Ratings10.01 Ratings
    Call center management00 Ratings9.92 Ratings
    Help desk management00 Ratings10.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Drupal and MethodCRM
    Feature
    Drupal
    -
    Ratings
    MethodCRM
    8.9
    19 Ratings
    14% above category average
    Lead management00 Ratings8.817 Ratings
    Email marketing00 Ratings9.014 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Drupal and MethodCRM
    Feature
    Drupal
    -
    Ratings
    MethodCRM
    7.5
    20 Ratings
    3% below category average
    Task management00 Ratings9.118 Ratings
    Billing and invoicing management00 Ratings10.015 Ratings
    Reporting00 Ratings3.417 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Drupal and MethodCRM
    Feature
    Drupal
    -
    Ratings
    MethodCRM
    7.7
    18 Ratings
    1% above category average
    Forecasting00 Ratings8.09 Ratings
    Pipeline visualization00 Ratings9.017 Ratings
    Customizable reports00 Ratings6.017 Ratings
    Customization
    Comparison of Customization features of Drupal and MethodCRM
    Feature
    Drupal
    -
    Ratings
    MethodCRM
    7.5
    19 Ratings
    2% below category average
    Custom fields00 Ratings6.419 Ratings
    Custom objects00 Ratings6.418 Ratings
    Scripting environment00 Ratings9.212 Ratings
    API for custom integration00 Ratings8.014 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Drupal and MethodCRM
    Feature
    Drupal
    -
    Ratings
    MethodCRM
    10.0
    2 Ratings
    28% above category average
    Marketing automation00 Ratings10.02 Ratings
    Compensation management00 Ratings10.02 Ratings
    Platform
    Comparison of Platform features of Drupal and MethodCRM
    Feature
    Drupal
    -
    Ratings
    MethodCRM
    7.4
    15 Ratings
    3% below category average
    Mobile access00 Ratings7.415 Ratings
    Best Alternatives
    DrupalMethodCRM
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DrupalMethodCRM
    Likelihood to Recommend
    6.8
    (87 ratings)
    8.3
    (24 ratings)
    Likelihood to Renew
    1.0
    (19 ratings)
    10.0
    (3 ratings)
    Usability
    6.9
    (20 ratings)
    9.0
    (18 ratings)
    Availability
    9.7
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (5 ratings)
    10.0
    (19 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.1
    (4 ratings)
    9.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DrupalMethodCRM
    Likelihood to Recommend
    Open Source
    If you want to set up a basic Not For Profit (NFP) Membership system and content base, Word Press is easier than Drupal. However, if you have specific needs that require a fair bit of customisation then Drupal is the best CRM available. If the webmaster is confident with PHP and SQL, Drupal allows a lot of creativity.
    Incentivized
    Read full review
    Method Integration Inc.
    Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
    Incentivized
    Read full review
    Pros
    Open Source
    • Drag and drop functionality is easy to use
    • Easy to switch between straight text and HTML content
    • Ability to easily have multiple environments so that pages can be built in b/c-stage before they are approved and published
    • Solid user experience where it's clear how to navigate the platform
    Incentivized
    Read full review
    Method Integration Inc.
    • The customization team is brilliant!
    • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
    • The more organized I am, the more time I have to take care of my clients!
    • I have nothing but praise for the support team and the rest of the crew at Method.
    Incentivized
    Read full review
    Cons
    Open Source
    • This is not an easy CMS to work with if you don't have a good understanding of website development. It isn't "plug-and-play" like Wordpress or Shopify.
    • Over time, doing major updates to the system can be taxing, especially if you aren't well-versed enough in doing system updates in line with your "child" theme and code.
    • The CMS can become somewhat cumbersome with server resources if not carefully optimized while you build and customize it to your liking.
    Incentivized
    Read full review
    Method Integration Inc.
    • It would be great if we could attach files to a lead or account in general and not just in an activity or opportunity.
    • All custom fields do not show up as options for a view when searching for leads or customers within certain parameters.
    Read full review
    Likelihood to Renew
    Open Source
    The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
    Read full review
    Method Integration Inc.
    The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
    Read full review
    Usability
    Open Source
    As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
    Incentivized
    Read full review
    Method Integration Inc.
    Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
    Incentivized
    Read full review
    Reliability and Availability
    Open Source
    Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
    Read full review
    Method Integration Inc.
    No answers on this topic
    Performance
    Open Source
    Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
    Incentivized
    Read full review
    Method Integration Inc.
    No answers on this topic
    Support Rating
    Open Source
    As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
    Incentivized
    Read full review
    Method Integration Inc.
    The Customer Support of this app is fantastic. If you ever have any questions they are there to answer you or fix whatever issue that you are having. The FAQ pages are also extremely helpful when you want to learn about the more in-depth qualities this program has to offer.
    Incentivized
    Read full review
    In-Person Training
    Open Source
    I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
    Read full review
    Method Integration Inc.
    No answers on this topic
    Online Training
    Open Source
    The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
    Read full review
    Method Integration Inc.
    No answers on this topic
    Implementation Rating
    Open Source
    Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
    Incentivized
    Read full review
    Method Integration Inc.
    Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
    Read full review
    Alternatives Considered
    Open Source
    Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
    Incentivized
    Read full review
    Method Integration Inc.
    We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and making sure our payments were being logged appropriately. I do wish that payments would be added to the calendar automatically so that the sales rep could view and make a phone call letting them know their invoice is due.
    Read full review
    Scalability
    Open Source
    Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
    Incentivized
    Read full review
    Method Integration Inc.
    No answers on this topic
    Return on Investment
    Open Source
    • Given the endless possibilities that Drupal can have, we tend to have great support going on when we get a website launched
    • It has become much much faster and easier for us to launch a new project due to reusability
    • Configuration management in Drupal helps greatly with CI/CD, saves us costs
    Read full review
    Method Integration Inc.
    • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
    • It has likely saved our company several hundred hours in the last 10 years.
    • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
    Incentivized
    Read full review
    ScreenShots

    MethodCRM Screenshots

    Screenshot of a shared customer list.Screenshot of a customer profile.Screenshot of activity logging.Screenshot of a workflow visualization.Screenshot of the automated sales process.Screenshot of a testimonial.