Druva Security Cloud vs. MediaFire

100% cloud backup solution that was implemented well and easy to use. Great communication from our AE through the process and whenever needed. There is a robust admin web management portal that offers a fairly granular user privilege setup and the ability to add different regions in backup. Druva Security Cloud doesn't require a lot of bandwidth or additional resources for either backups or restores. Users can independently recover their data. We are able to back the files up both individually and at a group level. The support team is 24/7 and easily accessible. Biggest con, in this day and age, is that it would be great to have an admin smartphone application. More details when the backup is running would be nice as well as more customizable reports. Also some cosmetic bugs related to the UX, but nothing huge.

It is well suited for large file sharing and file syncing. Easy to collaborate the files and provide access. File encryption, some features are pretty limited like the ease of use on front end as well. Customer support can be better and improve customer loyalty. Design can be improved for easier navigation and use.

Incentivized

• We like the option of downloading backed up files both individually and as a group.
• The ransomware protection is a security feature that puts our minds at ease when it comes to the safety of our data.
• The Customer Success team does frequent reach outs and technical health checks.

• FileDrop feature. This is an amazing functionality that increases collaboration among our team. People can drop files in a specific folder related to a project and we can keep it organized.
• Mobile Apps for Android and iOS. The apps works pretty well and you can carry your files everywhere.
• Regular and Instant Uploads - MediaFire checks for the exact same file in the cloud. If it finds it, the upload will be instant. Otherwise, it proceeds with regular upload.
• Multiple Upload Types - Basic, Flash and HTML5

Incentivized

• They have more ways to improve in Analytics section and UX.
• I recommend to have to integrate with the cloud storages cheaper option to store backups which would be tremendous for customers to save snapshots costs.
• Love to see Druva Data Resiliency Cloud have a better rbac policy on who can trigger the DR engine.

• Download Page - When you generate a link to download some files it redirects users to a specific page where they can download the file. The page is sometimes confusing and with a lot of ads which can be a little bit annoying.
• Customization Option - you can find a customization section in "Settings", but there are just a few things that you can really customize. Maybe improving this would be nice to allow you personalize your environment (for companies, for instance).
• Blocked options for the free version - There are a lot of interesting options that are available just for business and pro versions. If you could at least test it before upgrading your version it would help users decide.
• Lack of PC sync client - Would be great if you could install a PC client that would synchronize your files.
• Problems when refreshing your files list in the browser. Sometimes it gets slow and you have to refresh the entire page to continue.

Incentivized

This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.

Incentivized

The product is easy to navigate and manage. Setup and configuration is also easy. We did not need to pay for any additional professional services. Our account team worked with use on the integration. It was not complex or difficult to learn how to setup and use. End users also have the ability to log in and manage their own files and emails

Incentivized

Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.

Incentivized

Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter

Incentivized

We had an issue in my first year that took a long time to fix. The support guy was awesome, took screen shots, filled me in, was professional, but it just took so long. I do think that was an anomaly, but it certainly sticks out nonetheless. Beyond that, we've had pretty good support "relationships" with the reps. They're usually pretty prompt at getting back and quite knowledgeable. Just make sure you have your proxies updated, because that's always step 1!

Incentivized

They are very well knowledgeable. They conducted a two day training session and they explained each and everything.

As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it

Incentivized

Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...

Incentivized

We evaluated VMWare as a provider and found their dependence on IaaS or on-premises setup was a deal breaker. Being all-cloud really required that we have a cloud-native SaaS backup solution. VMWare and other IaaS and on-prem providers really could not match Druva Data Resiliency Cloud's abilities, at least not that we were able to determine.

Incentivized

MediaFire's Pro Pricing is cheaper than Dropbox, although they're less known in the industry. I trust them with important documents, and they [have] never lost a file, whereas I can't say the same about other services like theirs. Customer service is fast and friendly if you need them, and their site is very clean and clutter free, which (to me) is important.

Incentivized

As the product is cloud based within AWS, scaleability is unlimited. The on-premise units of scale are predictable and allow administrators to scale up / down as needed. In my experience, the flexibility around these appliances, allow organisations to vertically or horizontally scale the environment with confidence and ease. Conversely, it is possible to set thresholds to ensure that organisations do not over commit and manage budgets effectively.

• Using Druva has simplified greatly the backup process. Once fully configured to your business needs, Druva provides a fast amount of backups.
• Druva has saved a lot of time for the IT team. Usually time is wasted by staff members searching for a missing email. Now, they reach out to us or use their own Druva account to locate a missing email quickly and easily.

Incentivized

• Thanks to MediaFire I have been able to recover information stored many years ago on their servers, since they usually do not delete files after a certain time.
• It has helped me to be able to backup sensitive information from long before the existence of massive clouds, so if you did not make these backups you had to lose all the information, but thanks to half fire that did not happen to me.