DuxWare Practice Management vs. Epic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DuxWare Practice Management
Score 10.0 out of 10
N/A
N/AN/A
Epic
Score 8.0 out of 10
N/A
Epic offers a suite of medical practice management and EHR software.N/A
Pricing
DuxWare Practice ManagementEpic
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DuxWare Practice ManagementEpic
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DuxWare Practice ManagementEpic
Top Pros
Top Cons

No answers on this topic

Features
DuxWare Practice ManagementEpic
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
DuxWare Practice Management
9.4
1 Ratings
17% above category average
Epic
9.3
5 Ratings
16% above category average
Real-time eligibility verification8.01 Ratings8.94 Ratings
Claims management9.01 Ratings9.34 Ratings
Coding10.01 Ratings9.45 Ratings
Patient billing10.01 Ratings9.45 Ratings
Financial Reporting10.01 Ratings9.24 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
23% above category average
Epic
8.8
5 Ratings
10% above category average
Rule-based scheduling10.01 Ratings9.45 Ratings
Multi-location support10.01 Ratings8.64 Ratings
Automated appointment reminders00 Ratings8.64 Ratings
Automated patient check-in00 Ratings8.93 Ratings
Calendar interface00 Ratings8.35 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
29% above category average
Epic
9.1
5 Ratings
20% above category average
Integration with other EMR and PM systems10.01 Ratings8.25 Ratings
Customization10.01 Ratings8.75 Ratings
Charting / document management00 Ratings9.25 Ratings
Templates00 Ratings9.55 Ratings
Patient portal00 Ratings9.45 Ratings
Mobile/tablet support00 Ratings8.75 Ratings
Fax integration00 Ratings8.63 Ratings
Workflow automation00 Ratings9.93 Ratings
Speech recognition00 Ratings9.43 Ratings
E-prescribing00 Ratings9.75 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
18% above category average
Epic
9.3
5 Ratings
10% above category average
HIPAA compliance10.01 Ratings9.25 Ratings
Role-based permission levels10.01 Ratings9.25 Ratings
Data backups and redundancy00 Ratings9.25 Ratings
Local mode / networking failsafe00 Ratings9.45 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
24% above category average
Epic
8.9
5 Ratings
12% above category average
Multi-office / multi-physician capabilities10.01 Ratings8.95 Ratings
Task tracking00 Ratings8.75 Ratings
Specialty-specific workflows00 Ratings8.95 Ratings
Best Alternatives
DuxWare Practice ManagementEpic
Small Businesses
athenaClinicals
athenaClinicals
Score 7.7 out of 10
athenaClinicals
athenaClinicals
Score 7.7 out of 10
Medium-sized Companies
CareLogic EHR, by Qualifacts
CareLogic EHR, by Qualifacts
Score 9.6 out of 10
CareLogic EHR, by Qualifacts
CareLogic EHR, by Qualifacts
Score 9.6 out of 10
Enterprises
Allscripts Professional EHR
Allscripts Professional EHR
Score 9.3 out of 10
Allscripts Professional EHR
Allscripts Professional EHR
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DuxWare Practice ManagementEpic
Likelihood to Recommend
10.0
(1 ratings)
10.0
(6 ratings)
Usability
-
(0 ratings)
9.2
(4 ratings)
Support Rating
-
(0 ratings)
9.4
(6 ratings)
User Testimonials
DuxWare Practice ManagementEpic
Likelihood to Recommend
DuxWare
Duxware has worked so well with our EMR system of MDIntelleSys since the beginning. Any issues are very quickly addressed and fixed
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Epic
Epic is great to access from home or anywhere there is a wifi connection. It is very convenient for office or hospital employees. One time when it is not optimal is when I write a Certification of Terminal Illness for a hospice patient. I can never see it again. It drops off of Epic. I wish those notes would remain.
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Pros
DuxWare
No answers on this topic
Epic
  • Interdisciplinary Communication: The care of patients improves when you are able to have the entire care team communicate with each other. Epic makes this process very easy by utilizing one chart for all physicians in the organizations. Care decisions and patient safety are greatly improved by seeing past decision making processes.
  • Patient Communication: With features like MyChart and Care Everywhere, Epic gives patients a great deal of control over their information. MyChart acts like a patient portal allowing them to see what their providers have to say, see lab results, make payments, and share information with their doctor all from a mobile device or computer. Having features like this allow the patient to take part in their care.
  • Improves Claim Efficiency: The way that Epic handles insurance claims is incredible. Claims are correct and double checked before they are sent to the insurance companies. This in turn, reduces the number of denials and improves the speed of payments.
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Cons
DuxWare
No answers on this topic
Epic
  • Difficult to find what you need.
  • Almost impossible to correct mistakes.
  • Multiple screens must be navigated to get to what you want.
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Usability
DuxWare
No answers on this topic
Epic
You should invest time into taking a training class before using Epic, but once you get the hang of it the usability features are endless! My favorite part about Epic is how it is automated and "trained" to catch user errors that would typically be missed in normal documentation/charting. This ensures accuracy and eliminates errors.
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Support Rating
DuxWare
No answers on this topic
Epic
A dedicated support staff for each module/area is provided by Epic. This is beneficial for points of contact, however, not all support staff are created equal, and there seems to be high turnover in these roles(staff seems to turn over every 1-2 years). This can make it challenging for continuity and quick support resolution as new staff are not as familiar with organization-specific needs, environments, and/or questions.
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Alternatives Considered
DuxWare
The front page was the deciding factor. We don't have to go from page to page to see the entire patient information.
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Epic
Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
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Return on Investment
DuxWare
No answers on this topic
Epic
  • It must have had a positive impact as things get done quicker, leading to easier billing/coding. It must be saving a lot of money and time. I am not aware of a better product.
  • Employee satisfaction
  • Efficiency
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ScreenShots