DuxWare Practice Management vs. Epic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DuxWare Practice Management
Score 10.0 out of 10
N/A
N/AN/A
Epic
Score 8.6 out of 10
N/A
Epic offers a suite of medical practice management and EHR software.N/A
Pricing
DuxWare Practice ManagementEpic
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DuxWare Practice ManagementEpic
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DuxWare Practice ManagementEpic
Features
DuxWare Practice ManagementEpic
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
DuxWare Practice Management
9.4
1 Ratings
22% above category average
Epic
8.5
7 Ratings
12% above category average
Real-time eligibility verification8.01 Ratings8.56 Ratings
Claims management9.01 Ratings8.56 Ratings
Coding10.01 Ratings8.57 Ratings
Patient billing10.01 Ratings8.57 Ratings
Financial Reporting10.01 Ratings8.56 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
25% above category average
Epic
8.2
7 Ratings
5% above category average
Rule-based scheduling10.01 Ratings9.07 Ratings
Multi-location support10.01 Ratings9.06 Ratings
Automated appointment reminders00 Ratings10.05 Ratings
Automated patient check-in00 Ratings8.05 Ratings
Calendar interface00 Ratings5.06 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
32% above category average
Epic
8.9
7 Ratings
21% above category average
Integration with other EMR and PM systems10.01 Ratings8.07 Ratings
Customization10.01 Ratings8.07 Ratings
Charting / document management00 Ratings9.57 Ratings
Templates00 Ratings9.57 Ratings
Patient portal00 Ratings9.07 Ratings
Mobile/tablet support00 Ratings8.57 Ratings
Fax integration00 Ratings9.05 Ratings
Workflow automation00 Ratings8.55 Ratings
Speech recognition00 Ratings10.04 Ratings
E-prescribing00 Ratings9.57 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
19% above category average
Epic
9.6
7 Ratings
15% above category average
HIPAA compliance10.01 Ratings10.07 Ratings
Role-based permission levels10.01 Ratings9.57 Ratings
Data backups and redundancy00 Ratings9.57 Ratings
Local mode / networking failsafe00 Ratings9.57 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
28% above category average
Epic
8.2
7 Ratings
8% above category average
Multi-office / multi-physician capabilities10.01 Ratings9.57 Ratings
Task tracking00 Ratings7.57 Ratings
Specialty-specific workflows00 Ratings7.57 Ratings
Best Alternatives
DuxWare Practice ManagementEpic
Small Businesses
athenaClinicals
athenaClinicals
Score 9.5 out of 10
athenaClinicals
athenaClinicals
Score 9.5 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 8.6 out of 10
eClinicalWorks
eClinicalWorks
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DuxWare Practice ManagementEpic
Likelihood to Recommend
10.0
(1 ratings)
9.0
(8 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(6 ratings)
Support Rating
-
(0 ratings)
10.0
(6 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
DuxWare Practice ManagementEpic
Likelihood to Recommend
DuxWare
Duxware has worked so well with our EMR system of MDIntelleSys since the beginning. Any issues are very quickly addressed and fixed
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Epic
Epic is very good on the medical side and continues improving mental health and dental care. Having integrated telehealth via Zoom was a game-changer. During COVID, it was vital to have telehealth options and to ensure it was completely HIPAA Compliant and easy to document inside their health record.
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Pros
DuxWare
No answers on this topic
Epic
  • There are doctors' notes templates with prepopulated fields in them. This saves a lot of time.
  • Epic sends medication orders to pharmacies electronically so that we do not have to call. This saves a lot of time.
  • Epic has a Secure Chat feature via which we can send HIPAA protected messages to any employee with the patient's name and record attached.
  • It has a PDMP link. We can look up what controlled medications such as opiates patients have been prescribed and by whom.
  • It links to MyChart, which is a platform via which patients can look up their own information without them having to call the doctors. This saves a lot of time.
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Cons
DuxWare
No answers on this topic
Epic
  • Visual Updates: While Epic is constantly improving the user experience, there are a few features that still need a design refresh. While this does not effect functionality, it does have an impact on user perception.
  • Ordering: While placing an order for a physician is very easy, a few changes to the workflow could improve the experience for physicians.
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Likelihood to Renew
DuxWare
No answers on this topic
Epic
It is beyond measure the best EHR on the market.
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Usability
DuxWare
No answers on this topic
Epic
You should invest time into taking a training class before using Epic, but once you get the hang of it the usability features are endless! My favorite part about Epic is how it is automated and "trained" to catch user errors that would typically be missed in normal documentation/charting. This ensures accuracy and eliminates errors.
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Support Rating
DuxWare
No answers on this topic
Epic
The initial training was good but would have been even better had I been more familiar with the system before taking it. I found learning how to deal with Epic while working in the field at the same time was a (pardon the pun) Epic learning curve. I really think there should be a scribe who does the data entry and others can focus on what they do best.
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In-Person Training
DuxWare
No answers on this topic
Epic
Well-vetted lesson plans that teach you what you need to know for success.
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Online Training
DuxWare
No answers on this topic
Epic
While not as effective as in-person training, it is still adequate.
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Implementation Rating
DuxWare
No answers on this topic
Epic
Epic has a regimented implementation process that ensures a successful go-live.
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Alternatives Considered
DuxWare
The front page was the deciding factor. We don't have to go from page to page to see the entire patient information.
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Epic
Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
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Return on Investment
DuxWare
No answers on this topic
Epic
  • Being able to track and document all of our services in the same place has made an exceptional improvement in continuity of patient care, both internally across departments (medical/dental/mental health) and externally with specialists and other healthcare organizations on a national scale.
  • Continuous improvements in Data reporting and analytics make tracking and implementing quality improvement measures throughout the year easy.
  • Massive improvements to the ELLA training platform, combined with detailed and interactive training materials for all system areas, make onboarding and staff training much easier!
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