Likelihood to Recommend CA Wily is well suited for monitoring the load balanced application nodes and determine their main performance bottlenecks like if problem exists in heap or in some connection issues. But I think when it comes to providing the entire report of the application, it is less appropriate as there is no way to create the entire report of the test for all the counters monitored. Also there is no way to detect some issues based on the system configuration.
Read full review We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
Read full review Pros Alerting which can be customized by the end user. Visualization of the metrics and data presented to provide a unique and attractive interface. Flexibility to manage actions and commands that we deem important for each application. The ability to define these and customize the metrics reported for each individual application is huge for us. Read full review Root cause finding/remediation (it goes beyond analysis). Shows latency between applications and servers. Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code. Read full review Cons We are facing challenges to meet RFP requirements in few areas where I would recommend CA to improve. We are facing challenges for non (java and dotnet application) which CA APM does not support. SAP is another solution where CA APM is not able to address our business requirement. Read full review The tool demands High CPU resources to perform monitoring which reduces the overall performance and the user experience is sluggish Also a good amount of training is required to set up the different use cases and monitoring parameters which in return demands a dedicated resource to work on the tool Read full review Support Rating We have never received any support from CA on this product
Read full review The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
Erik Silva Senior Information Technology Specialist
Read full review Alternatives Considered We only have 1 application using DX APM, while most of other applications are instrumented using
Dynatrace .
Dynatrace provides a better monitoring and instrumentation for applications. The required effort to setup monitoring capability using DX APM is way more work compared to
Dynatrace , also the amount of KPIs offered from
Dynatrace is more than DX APM.
Read full review There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of
AppDynamics and
New Relic ( which we had trials for) both costly against AppInternals.
Rob Bates Public & Private Cloud Senior Engineer
Read full review Return on Investment Introscope is deeply utilized within the organization. However, CEM and Team Center not as much. Those that use one piece don't generally use the others. Partially because of the curve in learning how to use the consoles effectively. reporting is pretty well configured and easy to setup if you know how to use the tools. So this can be easy to use and takes less time to configure for the different groups within the organization. Read full review This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW. This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance. Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve. Read full review ScreenShots