What users are saying about
Top Rated
507 Ratings
1 Rating
Top Rated
507 Ratings
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Score 8 out of 100
1 Rating
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Score 8 out of 100

Likelihood to Recommend

Dynatrace

Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly.For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
Anonymous | TrustRadius Reviewer

germain CRT

It is perfectly suited for keeping all your developers up-to-date with the latest best practices. In the case of a really huge system, the possibility to identify the most critical line of script that needs to be fixed for the most severe production issues is a huge benefit. It will not be that useful for smaller projects with just a few people in the project team.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Dynatrace
germain CRT
8.0
Application monitoring
Dynatrace
germain CRT
10.0
Database monitoring
Dynatrace
germain CRT
9.0
Threshold alerts
Dynatrace
germain CRT
7.0
Predictive capabilities
Dynatrace
germain CRT
6.0
Application performance management console
Dynatrace
germain CRT
7.0
Collaboration tools
Dynatrace
germain CRT
8.0
Out-of-the box templates to monitor applications
Dynatrace
germain CRT
8.0
Application dependency mapping and thresholding
Dynatrace
germain CRT
9.0
Virtualization monitoring
Dynatrace
germain CRT
7.0
Server availability and performance monitoring
Dynatrace
germain CRT
10.0
Server usage monitoring and capacity forecasting
Dynatrace
germain CRT
7.0
IT Asset Discovery
Dynatrace
germain CRT
8.0

Pros

Dynatrace

  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
Matthew Mariner | TrustRadius Reviewer

germain CRT

  • It provides contextual information so you can reproduce any issue and validate a fix on test environments.
  • It allows us to identify misbehaving application code or business objects that cause application slowdowns and crashes.
Anonymous | TrustRadius Reviewer

Cons

Dynatrace

  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
Philippe REY | TrustRadius Reviewer

germain CRT

  • Email alerts configuration is not user-friendly
  • Tuning recommendations that are provided by germain CRT are not always right.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Dynatrace

Dynatrace 8.6
Based on 13 answers
We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
Rebecca Douglass | TrustRadius Reviewer

germain CRT

No score
No answers yet
No answers on this topic

Usability

Dynatrace

Dynatrace 8.4
Based on 10 answers
I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product.
Nischay Goyal | TrustRadius Reviewer

germain CRT

No score
No answers yet
No answers on this topic

Reliability and Availability

Dynatrace

Dynatrace 8.2
Based on 2 answers
Our environment, it never goes down therefore is always available.
Rebecca Douglass | TrustRadius Reviewer

germain CRT

No score
No answers yet
No answers on this topic

Performance

Dynatrace

Dynatrace 7.3
Based on 2 answers
We have not seen where it does slow down an application.
Rebecca Douglass | TrustRadius Reviewer

germain CRT

No score
No answers yet
No answers on this topic

Support Rating

Dynatrace

Dynatrace 8.4
Based on 412 answers
Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
Anonymous | TrustRadius Reviewer

germain CRT

germain CRT 9.0
Based on 2 answers
We cannot have any complaints regarding support provided for our deployments by germain CRT. We had some worries that with such big ecosystems of plugins issues are imminent, but it really only takes a few minutes for you to add a new plugin and germain CRT support team is happy to do it for you.
Anonymous | TrustRadius Reviewer

In-Person Training

Dynatrace

Dynatrace 8.2
Based on 1 answer
We did both online and in house training - they used our system so it made more sense.
Rebecca Douglass | TrustRadius Reviewer

germain CRT

No score
No answers yet
No answers on this topic

Online Training

Dynatrace

Dynatrace 8.2
Based on 1 answer
The training was done on our time and with our system.
Rebecca Douglass | TrustRadius Reviewer

germain CRT

No score
No answers yet
No answers on this topic

Implementation Rating

Dynatrace

Dynatrace 7.9
Based on 27 answers
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
Sandy Neavaes | TrustRadius Reviewer

germain CRT

No score
No answers yet
No answers on this topic

Alternatives Considered

Dynatrace

Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
Anonymous | TrustRadius Reviewer

germain CRT

germain CRT has a richer set of features when compared with its competition. The pricing policy of germain CRT works better for our type of products. The free trial allowed us to thoroughly evaluate if required features can be found and integrated to our advantage. Availability of both on-premise and cloud deployments is very important for us and not every vendor has it.
Anonymous | TrustRadius Reviewer

Scalability

Dynatrace

Dynatrace 7.3
Based on 1 answer
Dynatrace can be used to monitor may software tools
Rebecca Douglass | TrustRadius Reviewer

germain CRT

No score
No answers yet
No answers on this topic

Return on Investment

Dynatrace

  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
Anonymous | TrustRadius Reviewer

germain CRT

  • germain CRT real-time insights helped us to improve our product UX and technology performance.
  • We significantly decreased cost of downtime and downtime itself.
Anonymous | TrustRadius Reviewer

Pricing Details

Dynatrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

germain CRT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dynatrace
8.8
germain CRT
8.0

Likelihood to Renew

Dynatrace
8.6
germain CRT

Usability

Dynatrace
8.4
germain CRT

Reliability and Availability

Dynatrace
8.2
germain CRT

Performance

Dynatrace
7.3
germain CRT

Support Rating

Dynatrace
8.4
germain CRT
9.0

In-Person Training

Dynatrace
8.2
germain CRT

Online Training

Dynatrace
8.2
germain CRT

Implementation Rating

Dynatrace
7.9
germain CRT

Scalability

Dynatrace
7.3
germain CRT

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