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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dynatrace

    Score8.4 out of 10
    N/ADynatrace is an enterprise software platform that provides Application Performance Management (APM), full-stack Observability, and automated operational analytics across multi-cloud and hybrid IT environments. The platform ingests telemetry data—including metrics, logs, traces, and user-experience data—to automate system health monitoring, root-cause fault detection, and digital performance management.

    $0

    per synthetic request

    Zscaler Private Access

    Score9.4 out of 10
    N/AZscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.N/A
    Pricing
    DynatraceZscaler Private Access
    Editions & Modules
    Synthetic Monitoring
    $0.001
    per synthetic request
    Kubernetes Platform Monitoring
    $0.002
    per hour for any size pod
    Real User Monitoring
    $0.00225
    per session
    Application Security
    $0.018
    per hour for 8 GIB host
    Infrastructure Monitoring
    $0.04
    per hour for any size host
    Full-Stack Monitoring
    $0.08
    per hour for 8 GIB host
    No answers on this topic
    Offerings
    Pricing Offerings
    DynatraceZscaler Private Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DynatraceZscaler Private Access
    Considered Both Products
    Dynatrace LLC
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    206 Answers
    99%
    Would buy again
    84 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    169 Answers
    100%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    201 Answers
    99%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    149 Answers
    95%
    Lived up to sales and marketing promises
    59 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    162 Answers
    91%
    Implementation went as expected
    68 Answers
    Features
    DynatraceZscaler Private Access
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Dynatrace and Zscaler Private Access
    Feature
    Dynatrace
    7.8
    1 Ratings
    7% below category average
    Zscaler Private Access
    -
    Ratings
    Remote monitoring7.31 Ratings00 Ratings
    Network device monitoring7.31 Ratings00 Ratings
    Multiple Server Monitoring8.21 Ratings00 Ratings
    Multi-device monitoring8.21 Ratings00 Ratings
    Automated alerts and notifications8.21 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Dynatrace and Zscaler Private Access
    Feature
    Dynatrace
    8.0
    1 Ratings
    1% above category average
    Zscaler Private Access
    -
    Ratings
    Performance data reports7.31 Ratings00 Ratings
    Customizable reporting8.21 Ratings00 Ratings
    Data visualization9.11 Ratings00 Ratings
    Risk analysis7.31 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of Dynatrace and Zscaler Private Access
    Feature
    Dynatrace
    -
    Ratings
    Zscaler Private Access
    9.2
    58 Ratings
    5% above category average
    Multi-Factor Authentication00 Ratings9.258 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Dynatrace and Zscaler Private Access
    Feature
    Dynatrace
    -
    Ratings
    Zscaler Private Access
    8.8
    27 Ratings
    2% below category average
    Endpoint Detection and Response (EDR)00 Ratings8.827 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Dynatrace and Zscaler Private Access
    Feature
    Dynatrace
    -
    Ratings
    Zscaler Private Access
    8.6
    65 Ratings
    8% above category average
    Network Analytics00 Ratings8.961 Ratings
    Threat Recognition00 Ratings9.053 Ratings
    Vulnerability Classification00 Ratings8.442 Ratings
    Automated Alerts and Reporting00 Ratings8.255 Ratings
    Threat Analysis00 Ratings8.748 Ratings
    Threat Intelligence Reporting00 Ratings8.245 Ratings
    Automated Threat Identification00 Ratings8.643 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Dynatrace and Zscaler Private Access
    Feature
    Dynatrace
    -
    Ratings
    Zscaler Private Access
    9.1
    78 Ratings
    6% above category average
    Continuous Verification00 Ratings9.171 Ratings
    Secure Web Gateways00 Ratings9.353 Ratings
    Network Flow Control00 Ratings9.158 Ratings
    Network Traffic Analysis00 Ratings9.165 Ratings
    Segmentation Leveraging00 Ratings9.264 Ratings
    Admin Access Control00 Ratings9.368 Ratings
    Network Data Encryption00 Ratings9.260 Ratings
    Network Topology Mapping00 Ratings8.752 Ratings
    Best Alternatives
    DynatraceZscaler Private Access
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DynatraceZscaler Private Access
    Likelihood to Recommend
    8.0
    (345 ratings)
    9.4
    (85 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    8.4
    (2 ratings)
    Usability
    8.5
    (13 ratings)
    9.0
    (80 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (201 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (8 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DynatraceZscaler Private Access
    Likelihood to Recommend
    Dynatrace LLC
    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Incentivized
    Read full review
    Zscaler
    Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.
    Incentivized
    Read full review
    Pros
    Dynatrace LLC
    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Incentivized
    Read full review
    Zscaler
    • Connecting users remotely with a secure connection. I am a service desk agent who works with end users, and if there is an issue due to ZPA, it's most likely due to configuration. A really good service.
    • Logging, I believe, works well as I troubleshoot end users and can gather extra details for my network admin. IP.zscaler.com, and the debug logs are nice. Additionally, I like how it shows the App policy assigned to the user's machine ECT.
    Incentivized
    Read full review
    Cons
    Dynatrace LLC
    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Incentivized
    Read full review
    Zscaler
    • Needs an interface for Support Desk/Help Desk to more easily understand that the problem is a lack of an FQDN or access is not allowed due to policy, not because of a technical shortcoming in ZPA.
    • Documentation of the BC solution is not well-detailed.
    Incentivized
    Read full review
    Likelihood to Renew
    Dynatrace LLC
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Incentivized
    Read full review
    Zscaler
    When it works - it works incredibly slick. It's only L4 which seems like a downgrade of security from solutions that promote L7.
    Incentivized
    Read full review
    Usability
    Dynatrace LLC
    Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
    Incentivized
    Read full review
    Zscaler
    The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.
    Incentivized
    Read full review
    Reliability and Availability
    Dynatrace LLC
    Our environment, it never goes down therefore is always available.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Performance
    Dynatrace LLC
    We have not seen where it does slow down an application.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Support Rating
    Dynatrace LLC
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    In-Person Training
    Dynatrace LLC
    We did both online and in house training - they used our system so it made more sense.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Online Training
    Dynatrace LLC
    The training was done on our time and with our system.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Implementation Rating
    Dynatrace LLC
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Alternatives Considered
    Dynatrace LLC
    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Incentivized
    Read full review
    Zscaler
    ZPA is where the bulk of zero-trust access is found. While the functionality for ZIA is excellent, the policy we implement for internet access is more focused on threat prevention and not narrowly scoped access.
    Incentivized
    Read full review
    Scalability
    Dynatrace LLC
    Dynatrace can be used to monitor may software tools
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Return on Investment
    Dynatrace LLC
    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
    Read full review
    Zscaler
    • We used to get anywhere from 30 to 50 tickets surrounding our previous VPN solution every month. We now average 3-5 tickets regarding remote connectivity, and of those, only 1 or 2 are actual issues with ZPA.
    • Using ZPA Access Policies, we can now block endpoints that have outdated security software from ever connecting to our environment. This was simply not possible with our previous solution.
    • Some of our employee base skews older and had a harder time understanding the change from VPN to Zscaler.
    • There is significantly less downtime with ZPA when compared to other VPN solutions.
    Incentivized
    Read full review
    ScreenShots

    Zscaler Private Access Screenshots

    Screenshot of how ZPA provides access for all users while minimizing the attack surface, eliminating lateral movement, and stopping zero day threats. A cloud native service, ZPA can be deployed in just hours to replace legacy remote access tools like VPNs and VDIs.