Eagle CMMS (formerly Maxpanda) offers a work order management system software. It provides solutions for maintenance management and a program that encourages smooth communication between maintenance department personnel, vendors, outside staff members, contractors, and anyone else who may need access to work order management. Through it, users will have the ability to submit work order requests for multiple types of services through a system portal. It is designed to make submitting a request…
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UpKeep Maintenance Management
Score 7.0 out of 10
Small Businesses (1-50 employees)
UpKeep allows users to snap a picture of a broken piece of equipment, create a work order, and schedule it for repair - all from a mobile device. UpKeep is designed for facility, property, restaurant, and manufacturing managers looking to improve communication by enabling real-time status updates for their teams. The vendor says it is a modern, intuitive, and customizable CMMS that is proven to expedite workflow processes. Capabilities include: -Add co-workers and easily assign work…
Among circuit design and printed circuit programs, it is ahead of other programs thanks to its accessibility and ease of use. Its most important feature is that it supports both the circuit design and the printed circuit program in harmony. This feature is not available in all programs. For educational purposes, students should be allowed to use it for a period of time. Especially if you do not have a license in program design devs with processors, you cannot try programs with more than 2KB.
For companies that have larger facilities or multiple properties - this software is superb. You can track every maintenance plan - daily/weekly/monthly/annually - so nothing ever goes undone. I'm talking daily cleaning to refreshing the paint in the parking lot each year - you can easily schedule all of this maintenance within the app. Asset tracking - everything from machinery to tools to doors - you can tag and track all. Break/fix over time is huge - you can use the reporting function to see how many times something has broken over time - so now you can assess if it's more cost effective to replace rather than repair.
Thanks to the library support of processors, especially PIC microcontrollers, it becomes possible to verify the code you have written by uploading the HEX code before it goes into real production.
It is quite easy to find and access many educational materials to learn the program.
From the simplest circuit to the most complex circuit, it is quite easy to design and follow.
Periodic maintenance needs are still a little tricky keeping in the system without flooding the user with too many work orders.
It does not immediately update all the time. For example, closing out work orders and the number of total work orders stays the same until it’s rebooted.
I think the platform is user-friendly but there have been some issues that colleagues have been complaining about. For example, the program tends to run slow from time to time. Reporting could be better. We could use more fields for categories under parts and assets.
I cannot say enough great things about their customer service. From the start of the purchase, Upkeep was extremely helpful and informative. They have been ongoingly keeping us informed and available to answer any of our questions as they arise. They ongoing learning portal is also helpful when new features and changes happen with the interface.
Eagle Technology ProTeus is quick and easy to use compared to other programs. There are many materials available (books, articles, videos) especially to learn how to use it. The interface of the program is quite plain and simple compared to other programs.
Previously had MEX, though had not implemented it throughout the business. It was way too difficult for the techs to use on the fly and was just a nightmare to implement. UpKeep, on the other hand, is a walk in the park.
Compared to other task managers, the user cost for Upkeep is very high. But to the degree the staff are willing to work with you, it is completely justified.
The concern with an organization my size are items slipping through the cracks whether that is internally or by our renter base. Upkeep minimizes this to a great degree.
You need to get everyone within your organization to buy into upkeep. It can only be as good to the degree that it is utilized.