eApps vs. WordPress VIP

It may be good for a big site with a lot of traffic, but there are so many better sites if you don't have huge traffic.

WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.

Incentivized

• Eapps support is very good. We can always call and speak to a tech support technician 24 hours a day. They are also very knowledgable.

Incentivized

• Security - class leading security, ensuring sites are protected and operate hassle free
• Scalability - provide patches and updates first before the market place
• Reliability - up to 99.9% up time, with a fantastic track record
• Performance - hitting the high notes for Core Web Vitals and ensuring WordPress is operating at its peak performance

Incentivized

• They did nothing to try and save me money. [I feel] the price was ridiculously high for what I needed.

• There aren't any smaller hosting packages for organizations with lower budgets
• Plug-in updates through the repo can be somewhat tedious
• Timezone issues with support can happen occasionally

Incentivized

Most clients never even consider moving to another platform once they are set up on WordPress VIP.

Incentivized

There is documentation for everything you might need.

Incentivized

The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.

Incentivized

Eapps is a cheaper alternative to AWS and Rackspace.

Incentivized

Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered Pantheon, but they were not Wordpress-centric enough for the direction we were going.

Incentivized

• Uptime is critical for my business. Recently we had some issues with uptime, but they were resolved rather quickly.

Incentivized

• Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.

Incentivized