EazyBI Cloud vs. Sigma Computing

EazyBI is a great tool to create custom reports based on team performance where measures like Hours Spent are used. It's not as easy as measuring capacity, since that still must be done externally and saved in user-defined formulas

Incentivized

Its a great tool to have. The ability to come in the morning and by using the report being able see how the day will go. Seeing the goal and the current inventory and also to be able to adjust as the day goes on. With the report updates the report as changes to the inventory happen live or if any issues arise. being able to see that live and being to react quickly.

Incentivized

• Gauges make it easy to understand how teams are performing against targets.
• Customizable formulas make it possible to measure what matters most to your team and company.
• This tool eliminated the need for ad-hoc analysis, and managers could repurpose the time saved into other qualitative measures instead.

Incentivized

• Allows end users to easily dive into the data without having direct access to the table in our database management software.
• Can easily turnaround dashboards that are detailed and visually pleasing.
• Sigma is intuitive and as new features are rolled out it is easy to adopt and incorporate them into new and existing dashboards.

Incentivized

• Documentation by use case instead of key word matches.
• SME webinars on at smaller intervals of time.
• Built-in assistance tools for formula debugging

Incentivized

• Viewer level license is quite limited. These users can't download data or even add filters on datasets. Something to keep in mind.
• Directly querying the underlying data warehouse will lead to increased usage. Not a big deal on something like Redshift, but your Snowflake consumption will increase, potentially by a lot.

Sigma has helped us a lot and has become an integral part of our daily workflow. It would be difficult to switch to another platform and have to rebuild the numerous metrics and performance reports that we have already established

Incentivized

It has a clean and modern interface. However, it is not completely intuitive. I think it would be better and easier to navigate with more Windows style drop down menus and/or tabls. There is a significant learning curve, but that may be due in part to the technical nature of this type of software tool.

Incentivized

Yes, as long as you don’t conduct user error sigma is always up and running and waiting for you to complete your dashboards

Incentivized

It depends, it loads quickly for smaller dashboards but when loading larger amounts of data it takes more time to do so

Incentivized

Support team is helpful in answering questions and providing help with using the UI. There are knowledgeable people within the support team. There are also good online support tools. There are significant community support resources available. There is however lack of a live support. It would be useful to have live phone number or chat to use.

Incentivized

Was not involved in implementation

Incentivized

EazyBI is the only tool that allows for dynamic reporting. I'd highly recommend investing the time to learn how to create user-defined formulas since the return on value will increase as time passes

Incentivized

Sigma is by far the best. It is easiest to learn and easiest to use on a day to day basis. I never have to wait for dashboards to load and it's very easy to understand the variables that are going into my visualizations. Best of all I can manipulate the data within Sigma very easily. In these other platforms data manipulation is difficult or must be done in the data warehouse

Incentivized

It is a cloud service offering that is able to expand based on your usage

Incentivized

• Since EazyBI can be configured for team quantitative measures, collaboration time now focuses on brainstorming and discussion around projects.
• Since user-defined formulas are reused across reports, there's less deviation in reporting from different people.
• There's less time spent debating the reporting setup since reports are configured once and kept current through the fiscal quarter.

Incentivized

• Monitoring health of cloud platform has allowed the company to anticipate issues before they affect customers – Sigma prompted us building a canary monitoring process that provides customer container health.
• Customer success has used an activity report to discover customers running runaway processes that they were unaware of, creating an alert to contact the customer and prevent an embarrassing situation.
• Customer success uses the activity report to prompt conversations regarding increases or declines in behavior that led to increasing contract limits or addressing churn concerns.

Incentivized