Sigma is definitely worth a try!
Overall Satisfaction with Sigma Computing
We use Sigma Computing to develop dashboards - these dashboards display information on security analytics and Snowflake personnel analytics. It is used across the entire organization and solves several of our analytical hurdles.
Pros
- Easy graphs
- Easy to share and display
- Easy to learn and code into a new dashboard
Cons
- Requires an account to view
- Need to be code savvy
- Can be slow based on amount of data
- Positive: easy to share with leadership
- Positive: works with Snowflake for our customers
- Positive: helps tell stories better than reports do.
Pretty similar, we look all analytics tools!
Sigma Feature Ratings
Using Sigma Computing
1500 - The entire organization. It ranges from the security team using it for log analysis and dashboards to the HR team looking at the new hire dashboard. It is an intricate part of seeing the bigger picture with our data and how we can develop strategies to make better use of such data.
50 - There are dedicated resources who actually create the dashboards, set up the connectors, ingest the data and make the configuration changes. Those folks are required to know SQL and basic configuration handling when using sigma. It is a bit of a more technical role and requires patience when you get stuck.
- Creating dashboards to view data in a picture
- Exporting reports of just the data we need
- Sharing dashboards, reports and idea via sigma
- Using Sigma to share security dashboards rather than the security tools themselves
- Easy export such as csv
- Ingesting more data to create even more dashboards that speak to each other
- Including more teams and their data problems
Evaluating Sigma and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
- Existing Relationship with the Vendor
- Analyst Reports
- Third-party Reviews
The most important factor to us was the product functionality and what it could do. We wanted to ensure we brought in a tool that can provide data analytics into dashboards, reports and be easy to share. We are open to collaborating with other teams within to organization to better our platform.
We would evaluate a few more tools to be honest. I believe we covered what we needed to cover with Sigma but would love to have had more time to look at other competing tools in the market. This would’ve helped open our minds to other functionality that is unique to specific tools.
Sigma Implementation
Change management was a big part of the implementation and was well-handled - We take change management seriously and it is required by all tools. So it did not matter that it was sigma. We follow the same procedures with any acquisition process.
- Learning curve
- Compatibility with systems
Sigma Training
- no training
There is a bit of a learning curve but a lot of the information is available online. You can do a quick search in your web browser search engine and find what error or functionality you are trying to perform. It’s harder for non-technical folks.
Configuring Sigma
I do not. It is all unique to your organization and what you’re looking for! Some teams are more security driven than others so it’ll truly vary.
I believe single sign on was a big one to use but other than that. It is pretty configured already out of the box.
Sigma Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I have only used support one time and it was a pleasant experience. They are very quick, polite, knowledge and care for you to fix whatever issue you have run into. The agent I worked with was patient and looking for my problem to be resolved regardless of how long it would take.
Using Sigma
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Ingesting/connecting data
- Creating dashboards
- Creating rules in SQL
- Loading the dashboards with a lot of data
- Making small changes
Sigma Reliability
Integrating Sigma
- Snowflake!
It isn’t too bad as Snowflake uses connectors to integrate with sigma.
- No
- No
- No
Not applicable, we don’t have others in our roadmap.
- Single Signon
- API (e.g. SOAP or REST)
- ETL tools
Sounds pretty spot on!
Ensure you follow all appropriate steps and test each step for verification. It’s not a race as long as you make it to the finish line correctly.
Relationship with Sigma Computing
Was not part of the negotiations.
Clearly state what you’re looking for in the product, how much your budget is, what your unique environment uses, what your use case of using this tool is and what you hope to achieve in 1 year with using this tool. It is imperative to be transparent in your goals.
Upgrading Sigma
- Can’t speak to this as I do not know.
- I would love to see faster load times when pulling open a dashboard.
- More export functionality to maybe . JSON
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