EazyBI Cloud vs. Wingman (legacy product)

EazyBI is a great tool to create custom reports based on team performance where measures like Hours Spent are used. It's not as easy as measuring capacity, since that still must be done externally and saved in user-defined formulas

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Wingman would be well suited for any organisation with more than 5+ reps in their sales team. Recording all the demo calls will create a playbook which will help the reps learn from each other and also to ramp up new reps with how to conduct the demo and discovery calls

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• Gauges make it easy to understand how teams are performing against targets.
• Customizable formulas make it possible to measure what matters most to your team and company.
• This tool eliminated the need for ad-hoc analysis, and managers could repurpose the time saved into other qualitative measures instead.

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• Filtering calls by keywords - saves you time so that you don't have to listen to entire calls.
• Creating game tapes - so that you can easily onboard new team members.
• Great support team (love for Sushma).
• Much cheaper than competitors.

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• Documentation by use case instead of key word matches.
• SME webinars on at smaller intervals of time.
• Built-in assistance tools for formula debugging

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• Searching for specific calls (you can scroll through the list, but that takes time)
• The dashboard isn't as user friendly as it could be, but a seasoned user can navigate it just fine
• The AI-driven insights aren't always accurate but are still very useful nonetheless

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I think Wingman is one of the best software in their segment. Very few companies are cost-effective and offer similar solutions.

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Super user friendly tool! There are some features that I think might be improved over time, like navigation assistance or tutorials, and quick tips, like how to ensure calls always get recorded, how to add Wingman to calls last-minute, or how to use their playlist feature Game Tapes, but those are nice to haves, not need to haves.

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Wingman is always quick and thorough with their support and often offer to proactively connect on Zoom. I love that.

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Invited by TrustRadius (TR) on Vendor's Behalf

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I wasn't directly involved but no news is good news in our organization for topics like this!

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

EazyBI is the only tool that allows for dynamic reporting. I'd highly recommend investing the time to learn how to create user-defined formulas since the return on value will increase as time passes

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Gong is expensive but it has a lot better AI/Intelligence feature compared to Wingman. Wingman definitely does the job, is cheap, and also support is pretty amazing and I personally like Shruti a lot in terms of what she is doing in this space. Also, Wingman is in an Indian company.

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• Since EazyBI can be configured for team quantitative measures, collaboration time now focuses on brainstorming and discussion around projects.
• Since user-defined formulas are reused across reports, there's less deviation in reporting from different people.
• There's less time spent debating the reporting setup since reports are configured once and kept current through the fiscal quarter.

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Independently Invited by TrustRadius

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• Training of new Sales representatives has gone from 1 month to 2 weeks using Wingman as part of the training tools.
• The transcripts have also helped us to decrease the number of disputes "Lost" on Stripe, by providing evidence needed to win the case.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info