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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EBizCharge

    Score8.1 out of 10
    N/AEBizCharge supports integrated B2B payments for users across the United States and Canada, allowing businesses to securely accept transactions, anywhere, anytime, inside 50 ERP, CRM, accounting, and eCommerce solutions. EBizCharge is designed to increase payment processing efficiency, eliminate double entry, reduce human error, improve security, and simplify the customer experience. EBizCharge provides online and mobile credit card processing, unlimited transaction history, customizable…N/A

    Google Pay

    Score4.5 out of 10
    N/AGoogle Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
    Pricing
    EBizChargeGoogle Pay
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EBizChargeGoogle Pay
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EBizChargeGoogle Pay
    Considered Both Products
    Century Business Solutions
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    81%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    70%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    82%
    Implementation went as expected
    14 Answers
    Features
    EBizChargeGoogle Pay
    Payment Gateways
    Comparison of Payment Gateways features of EBizCharge and Google Pay
    Feature
    EBizCharge
    9.0
    1 Ratings
    19% above category average
    Google Pay
    -
    Ratings
    Fraud Detection9.01 Ratings00 Ratings
    Billing and Invoicing Support9.01 Ratings00 Ratings
    Payment Form Acceptance9.01 Ratings00 Ratings
    Best Alternatives
    EBizChargeGoogle Pay
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EBizChargeGoogle Pay
    Likelihood to Recommend
    8.0
    (2 ratings)
    2.0
    (22 ratings)
    Usability
    8.0
    (1 ratings)
    1.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.9
    (2 ratings)
    User Testimonials
    EBizChargeGoogle Pay
    Likelihood to Recommend
    Century Business Solutions
    I feel like I have answered this in my previous responses, but it is well suited for the Accounts Receivable side of our company which helps streamline the payments our customers send us. I would recommend it for all AR situations to help a company, but it does have some bugs to be worked on. It has overall helped our company.
    Incentivized
    Read full review
    Google
    I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
    Incentivized
    Read full review
    Pros
    Century Business Solutions
    • Process the credit card payments
    • pay on time
    • bank deposit
    Read full review
    Google
    • They provide good rewards like cash back offers and gift vouchers.
    • Easy to pay by scanning the QR code.
    • Help us to find best recharges for our mobile.
    • Easy to pay electricity bill.
    • Will notify us if our validity expires on recharges.
    • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
    • We can check balance by enter the UPI Pin.
    Read full review
    Cons
    Century Business Solutions
    • We have had issues with the automatic import of payments from EBizCharge
    • into Acumatica. When we manually import them, they successfully apply to the correct order/invoice, but when we had it on automatic, we would get duplicated payment entries which created more unnecessary work for us having to delete them after.
    • We were told that previously used credit cards on a customer account would not show up if another user wanted to pay for a separate order/invoice, but they do show up. We have a couple of accounts that many, many users pay through and it would be way too hard to create a new account for each user since there are so many that use it. We just wanted the ability to not have the previously used credit cards shown on a new payment, but they are which is super inconvenient for security purposes.
    • We previously had issues with payments not being imported to the correct account but that has gotten better. Not resolved completely, but better. It just creates more work for us having to go into the payment and change it to the correct account and then validate it.
    • We previously had issues with payments not being imported to the correct account but that has gotten better. Not resolved completely, but better. It just creates more work for us having to go into the payment and change it to the correct account and then validate it.
    Incentivized
    Read full review
    Google
    • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
    • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
    • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
    Incentivized
    Read full review
    Usability
    Century Business Solutions
    - Good customer service if bugs arise - Easy streamlined process for the Accounts Receivable side of our company
    Incentivized
    Read full review
    Google
    I feel that this system not safe. Google keep charging my credit card but they say they cannot trace the payment because there is no transaction record! I cannot stop the payment.
    Read full review
    Support Rating
    Century Business Solutions
    No answers on this topic
    Google
    I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
    Incentivized
    Read full review
    Alternatives Considered
    Century Business Solutions
    PayFabric was what we switched from and the customer service and features were not as good as what EBizCharge was able to offer us. And EbizCharge was cheaper overall than PayFabric which helped our company budget as a whole
    Incentivized
    Read full review
    Google
    GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
    Read full review
    Return on Investment
    Century Business Solutions
    • In my experience, loss of revenue
    • In my experience, no contact with merchant
    • In my experience, no customer service
    Read full review
    Google
    • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
    • Improves risk mitigation and ensures safety and account health of our vendors
    • Increased efficiency and pushes payments through at a faster rate
    • Provides work-life balance when fiscal deadlines slowly approach
    Incentivized
    Read full review
    ScreenShots