Ebsta vs. Yesware

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ebsta
Score 8.0 out of 10
N/A
N/AN/A
Yesware
Score 8.1 out of 10
N/A
Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.
$19
per month
Pricing
EbstaYesware
Editions & Modules
No answers on this topic
Pro
$19
per month
Premium
$45
per month
Enterprise
$85
per month
Offerings
Pricing Offerings
EbstaYesware
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnnual plans save up to 23%.
More Pricing Information
Community Pulse
EbstaYesware
Top Pros
Top Cons

No answers on this topic

Best Alternatives
EbstaYesware
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Score 8.4 out of 10
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Score 9.7 out of 10
Mailtrack
Mailtrack
Score 8.4 out of 10
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Score 9.7 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EbstaYesware
Likelihood to Recommend
10.0
(1 ratings)
8.4
(62 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(6 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
10.0
(1 ratings)
8.2
(12 ratings)
User Testimonials
EbstaYesware
Likelihood to Recommend
Ebsta Limited
Their CSM Eve is great. Super responsive and helpful when you need her. Their tool never breaks!
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Vendasta
It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
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Pros
Ebsta Limited
  • Easy to use
  • Syncs with Salesforce
  • Can add contacts to Salesforce from Ebsta fluidly
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Vendasta
  • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
  • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
  • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
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Cons
Ebsta Limited
  • It doesn’t recognize specific URL links. For example, “bob smith” could be in our CRM 10 times and it won’t know which one is the correct Bob Smith.
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Vendasta
  • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
  • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
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Likelihood to Renew
Ebsta Limited
No answers on this topic
Vendasta
I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
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Usability
Ebsta Limited
No answers on this topic
Vendasta
Pretty good overall, but again it needs some tweaks to ensure user frustration is kept to a minimum. This would go back to the autosave feature I mentioned which would immediately be a value add but not something that should need a user to move into a paid tier.
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Support Rating
Ebsta Limited
10/10 responsiveness.
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Vendasta
Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
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Alternatives Considered
Ebsta Limited
No answers on this topic
Vendasta
All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
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Return on Investment
Ebsta Limited
  • Allows us easy access to know if someone is in our database without searching
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Vendasta
  • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
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ScreenShots

Yesware Screenshots

Screenshot of CampaignsScreenshot of Email Templates