Yesware

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Yesware
Score 8.1 out of 10
N/A
Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.
$19
per month
Pricing
Yesware
Editions & Modules
Pro
$19
per month
Premium
$45
per month
Enterprise
$85
per month
Offerings
Pricing Offerings
Yesware
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional DetailsAnnual plans save up to 23%.
More Pricing Information
Community Pulse
Yesware
Considered Both Products
Yesware
Chose Yesware
Yesware had a lot more accurate tracking than sendgrid and had a great integration with Salesforce to track who was sent emails. sendgrid had no way of tracking and became hard to manage who we had sent emails. sendgrid did help to maintain domain health and allow for far more …
Chose Yesware
Groove has a simple and more user-friendly interface. It also allows mass emails to be sent more easily. Yesware provides this as well but some of the features were off - like the preview ones. It just needs an interface update. I believe if this feature was fixed, Yesware …
Chose Yesware
Yesware is far superior to the free or included-in CRM email trackers I have tried over the year; it is just more accurate and tracks the opens more reliably,
and can filter out your opens and opens from people in your own organization so you don't get any false positive results.
Chose Yesware
Our team evaluated Salesloft, Saleshandy, RightInbox, and Boomerang. We felt that the Yesware integration with GMail was simple and unobtrusive. While none of these tools integrate directly with our CRM, Yesware's ability to upload contacts via .csv files helped ease that pain …
Chose Yesware
I preferred using Yesware to Outreach in terms of the templates themselves because with Yesware as an end user I could still customize the messaging and make the email sound like me. With Outreach templates were locked down so end users could not change any of the messaging and …
Chose Yesware
WE were looking for a sophisticated tool to solve our outbound efforts and one name keep popping up. Outreach. We tried to set up meetings with them but they discovered us over an email and told us that someone from my org tried to look for their solution however it is not best …
Chose Yesware
We use both Yesware and Moosend and they each serve their own purpose. Yesware is better suited for plain text emails, whereas Moosend is best for HTML emails. They do work together sometimes when we need our counselors to have access to an email we built in Moosend when we …
Chose Yesware
I've had deliverability issues with Mixmax and downtime issues with Apollo. No real service issues using Yesware, but it does lack in some features behind the two. Ultimately, deliverability was the most important factor for me in choosing Yesware. I like Mixmax's ability …
Chose Yesware
I think they compliment one another. While Outreach also provides great analytics, Yesware is more seamless.
Chose Yesware
We ended up changing from Yesware to Groove due to some functionality and integrations we needed like SFDC and LinkedIn Sales Navigator. We wanted to be able to track inmails and upload LISN leads automatically.
Chose Yesware
I found Yesware and Streak to be fairly comparable but Yesware's data analytics were superior.
Chose Yesware
Yesware is much more reliable compared to others. The tracking feature is the most outstanding feature of this software which is not provided to the same extent by other software. Users can track each and every email, whether email has been opened or not, which device has been …
Chose Yesware
Yesware is extremely limited in functionality compared to something like SalesLoft, which is a much more comprehensive tool. We originally moved to Yesware from SalesForce Inbox and Engage as that did not offer the flexibility to deploy templates and was much more cumbersome …
Chose Yesware
Yesware was the only product that we evaluated. We thought about using HubSpot in tandem with it, but realized this was unnecessary.
Chose Yesware
I evaluated both Yesware and SalesLoft. I found that SalesLoft offered a ton of additional features that weren't necessary for our needs and had a price point to reflect the additional functionality. Yesware fits our needs with its product offering and price.
Chose Yesware
Yesware is much more efficient than its competitors and gives much more real-time results compared to SalesLoft for example that in my experience has lagged. Yesware is much more dynamically priced as well which makes it easy to fit any business's needs. We selected Yesware for …
Chose Yesware
Yesware is so much simpler to use. Because of the integrations and how easy it is to use it actually gets used by our team. I've used many systems like this in the past and nothing gets used as much as Yesware.
Chose Yesware
Yesware is less robust than Outreach. Outreach might be overkill for your needs. Outreach is a great SDR tool. Yesware is great for strategic email outreach.
Chose Yesware
I like both of these systems. YesWare did feel pretty easy for most sales reps to use and implement into their workflows.
Chose Yesware
We had previously used HubSpot Sales. Yesware provides more detailed tracking analytics than HubSpot Sales.
Chose Yesware
Yesware is simple. There is less of a hassle upon implementing it and setting up multiple users. The pricing is also much more reasonable and pragmatic. HubSpot was overly complicated and not as specialized, trying to do too much instead of perfecting one aspect. With Yesware …
Chose Yesware
We use both and outreach has more functionality in terms of automation but it is 3-4X the pricing which is why I still stick with Yesware for a majority of my teams.
Top Pros
Top Cons
Best Alternatives
Yesware
Small Businesses
Mailtrack
Mailtrack
Score 8.4 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 8.4 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
All AlternativesView all alternatives
User Ratings
Yesware
Likelihood to Recommend
8.4
(62 ratings)
Likelihood to Renew
9.0
(6 ratings)
Usability
7.0
(1 ratings)
Support Rating
8.2
(12 ratings)
User Testimonials
Yesware
Likelihood to Recommend
Vendasta
It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
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Pros
Vendasta
  • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
  • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
  • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
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Cons
Vendasta
  • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
  • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
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Likelihood to Renew
Vendasta
I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
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Usability
Vendasta
Pretty good overall, but again it needs some tweaks to ensure user frustration is kept to a minimum. This would go back to the autosave feature I mentioned which would immediately be a value add but not something that should need a user to move into a paid tier.
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Support Rating
Vendasta
Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
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Alternatives Considered
Vendasta
All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
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Return on Investment
Vendasta
  • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
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ScreenShots

Yesware Screenshots

Screenshot of CampaignsScreenshot of Email Templates