TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Echobox Social

    Score9.5 out of 10
    N/AEchobox is a social media publishing solution designed to understand the meaning of content using in-built AI. With automation that tailors to the user's business, Echobox is designed to share the right content with the right audience at the optimal time, to drive more traffic, higher engagement and greater revenue from social media and emails. Echobox is an automation platform boasting users among more than 2000 brands worldwide, including Newsweek, CNBC, The Guardian,…N/A

    Viraltag

    Score8.7 out of 10
    N/AViraltag is a social media marketing and management solution built to provide users with multi-channel content management based on engaging visual content. It includes third-party integrations with Dropbox, Picasa, Instagram, RSS feeds, and Canva, among others.N/A
    Pricing
    Echobox SocialViraltag
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Echobox SocialViraltag
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Echobox SocialViraltag
    Considered Both Products
    Echobox
    No answer on this topic
    Viraltag Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    74 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    62 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    74 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    63 Answers
    No answers on this topic
    Features
    Echobox SocialViraltag
    Listening/monitoring
    Comparison of Listening/monitoring features of Echobox Social and Viraltag
    Feature
    Echobox Social
    -
    Ratings
    Viraltag
    9.0
    1 Ratings
    16% above category average
    Boolean keyword searches00 Ratings10.01 Ratings
    Filtering out noise/spam00 Ratings8.01 Ratings
    Sentiment analysis00 Ratings9.01 Ratings
    Broad channel coverage00 Ratings9.01 Ratings
    Publishing
    Comparison of Publishing features of Echobox Social and Viraltag
    Feature
    Echobox Social
    -
    Ratings
    Viraltag
    9.3
    2 Ratings
    13% above category average
    Content planning and scheduling00 Ratings10.02 Ratings
    Audience targeting00 Ratings9.01 Ratings
    Content optimization00 Ratings8.02 Ratings
    Workflow management00 Ratings10.02 Ratings
    Engagement
    Comparison of Engagement features of Echobox Social and Viraltag
    Feature
    Echobox Social
    -
    Ratings
    Viraltag
    8.3
    2 Ratings
    2% above category average
    Automated routing and prioritization00 Ratings8.02 Ratings
    Customer interaction histories00 Ratings9.01 Ratings
    Bulk actions00 Ratings8.01 Ratings
    Marketing
    Comparison of Marketing features of Echobox Social and Viraltag
    Feature
    Echobox Social
    -
    Ratings
    Viraltag
    9.5
    1 Ratings
    21% above category average
    Lead generation00 Ratings10.01 Ratings
    Content marketing00 Ratings9.01 Ratings
    Paid media management00 Ratings10.01 Ratings
    Campaigns and promotions00 Ratings9.01 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Echobox Social and Viraltag
    Feature
    Echobox Social
    -
    Ratings
    Viraltag
    9.2
    2 Ratings
    10% above category average
    Twitter00 Ratings9.02 Ratings
    Facebook00 Ratings9.02 Ratings
    LinkedIn00 Ratings9.01 Ratings
    Google+00 Ratings10.01 Ratings
    Instagram00 Ratings9.01 Ratings
    Pinterest00 Ratings9.02 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Echobox Social and Viraltag
    Feature
    Echobox Social
    -
    Ratings
    Viraltag
    9.7
    1 Ratings
    23% above category average
    Campaign success analytics00 Ratings10.01 Ratings
    Real-time tracking00 Ratings10.01 Ratings
    Competitor analysis00 Ratings9.01 Ratings
    Account management
    Comparison of Account management features of Echobox Social and Viraltag
    Feature
    Echobox Social
    -
    Ratings
    Viraltag
    8.5
    1 Ratings
    7% above category average
    Role-based user permissions & privileges00 Ratings8.01 Ratings
    Mobile access00 Ratings9.01 Ratings
    Best Alternatives
    Echobox SocialViraltag
    Small Businesses
    No answers on this topic
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Emplifi
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Echobox SocialViraltag
    Likelihood to Recommend
    9.4
    (76 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    9.4
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (14 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.8
    (20 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Echobox SocialViraltag
    Likelihood to Recommend
    Echobox
    Echobox Social is well suited to publishers and media organisations who are publishing daily online content that needs sharing across social platforms. It works best if your social media objective is driving traffic to your articles/website. It would be suitable for both small and large organisations, as it allows multiple users with different access.
    Incentivized
    Read full review
    Viraltag Inc.
    I found [Viraltag] offers great value for money. Especially, it allows you to
    just manage one account for all media social media platforms namely Pinterest,
    Instagram, Facebook, Facebook Pages, Twitter, and LinkedIn. Tailwind (another
    great social media posting tool), on the other hand, only allows 1 account for
    1 social media platform. This implies that we have to pay more! However, [Viraltag] has
    been responsive to users' requests, and it is constantly improving its features
    over time.
    Incentivized
    Read full review
    Pros
    Echobox
    • Echobox automation is invaluable; the fact that it can intelligently automatically schedule articles within seconds of these being published on our website saves us a huge amount of time
    • I find the AI message option particularly useful when rescheduling content. Although it does not always pick out the best quote, most of the time it does a good job and again saves a lot of time
    • Having the option to schedule content immediately as well as in a specific time-slot or day is also very useful
    Incentivized
    Read full review
    Viraltag Inc.
    • Affordable platform for Pinterest especially
    • Streamlining of pins at peak times on Pinterest
    • Easy to navigate platform
    Incentivized
    Read full review
    Cons
    Echobox
    • Since I'm Brazilian, and our whole team is based in Brazil, would be great if the whole platform was translated for Portuguese. There are no many English speakers in Brazil, to be honest. That would make it easier
    • Tik Tok. Would be nice if somehow Echobox could provide their AI for Tik Tok Users
    Read full review
    Viraltag Inc.
    • While the more costly arrangement offers Google examination, this is just insufficient for a business to see genuine commitment with our posts.
    • Visual investigations with charts, which are standard on numerous different arrangements, are just accessible in the top estimated plan at VT.
    Incentivized
    Read full review
    Likelihood to Renew
    Echobox
    Because I am totally satisfied with Echobox service. I find it balanced between the service itself and its cost. Compared to its competitors, it is, without a doubt, the best product for small publishers. It only lacks in a greater and more efficient management of statistics which, at the moment, is absent. I will definitely renew Echobox!
    Read full review
    Viraltag Inc.
    No answers on this topic
    Usability
    Echobox
    Setting up can be complicated but their team was on standby to help us with that. The interface was a bit stiff at first but once you are all set up, you won't need to do much since most of it is automated and the more complicated things can be cleared up with customer support.
    Read full review
    Viraltag Inc.
    It is absolutely amazing software. I love to use this mind-blowing software.
    Incentivized
    Read full review
    Support Rating
    Echobox
    When there have been problems, they’ve usually been resolved very quickly. Some issues have occurred such as not being able to download images or posts not going out when the service has crashed, but they’re also very open to feedback. The option to download pictures loaded into the feed stories was my suggestion; saving us time creating new images and getting the posts out quickly
    Incentivized
    Read full review
    Viraltag Inc.
    It is very supportive by all means.
    Incentivized
    Read full review
    Implementation Rating
    Echobox
    You just have to keep in mind that it can take a day or two to have the set up of an account all done.
    Read full review
    Viraltag Inc.
    No answers on this topic
    Alternatives Considered
    Echobox
    Echobox AI function (the ability to decide when is the best time to share a post) is a [game-changer] and also the UI is cleaner and easier to use. I found Hootsuite confusing and complicated. It has too many windows and also doesn't pull the articles automatically. There is no comparison really, Echobox is miles ahead.
    Read full review
    Viraltag Inc.
    We don't use Hootsuite for Pinterest and we don't use Viraltag (much) for Twitter, Instagram or Facebook feeds.
    Incentivized
    Read full review
    Return on Investment
    Echobox
    • Higher click-through rates on articles shared to social.
    • An increased volume of social posts across all pages through automation, leading to more eyes on more articles.
    • Automation has led to more time for other tasks.
    • Digital subscriptions have increased steadily since implementing Echobox.
    Read full review
    Viraltag Inc.
    • Viraltag, when used to optimize Pinterest stream, saved advertising dollars and reached organic audience really well
    Incentivized
    Read full review
    ScreenShots