Very intuitive and efficient, a must-have tool for social media editors
Updated March 10, 2023
Very intuitive and efficient, a must-have tool for social media editors
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Echobox
Slate.fr, being a pure player, we do rely a lot on our presence on social media. This is definitely at the core of our strategy as a company. Echobox made our social media editors’ lives much easier. It is an intuitive, very useful and quick-to-learn tool. We use to spend so much time posting on the different platforms individually. With Echobox, having all of our accounts on one tool has been a substantial time saver. The feature that sold us on going with Echobox is the time-slot one, adding a score above the posts, suggesting if that is relevant at that time, and letting the algorithm post at the most suitable time.
- The AI-based algorithm, with the time-slot feature
- Resharing old contents that match trending topics
- The time-saving workflow
- The social media analytics
- Instagram Reels and TikTok integrations (coming soon!)
- Cross-posting on multiple platforms or accounts
- The time-slot feature
- The analytics
- It helped us achieve the traffic goals we aimed
- It made our social media editors' life much easier
Do you think Echobox Social delivers good value for the price?
Yes
Are you happy with Echobox Social's feature set?
Yes
Did Echobox Social live up to sales and marketing promises?
Yes
Did implementation of Echobox Social go as expected?
Yes
Would you buy Echobox Social again?
Yes
Using Echobox
5 - It goes from social media editors to journalists and editors in chief.
1 - I'm the person supporting Echobox as CTO, only if one of the accounts get disconnected.
- Sharing our daily new contents
- Sharing old contents at the most meaningful time
- Social media analytics
- Just the fact to have all our accounts in one place is a relieving and time saving thing
- We might want to try their newsletter solution in the coming months
Evaluating Echobox and Competitors
Yes - It replaced Grum for our Instagram accounts when Grum closed its doors.
- Product Features
- Product Usability
- Product Reputation
Being able to choose what time would the best to post every new or old content we have is a key feature when you work in an online media.
If we were a bigger company with more people working on this matter, we would try much more solutions to have a better overview.
Echobox Implementation
- Implemented in-house
Yes -
- Secure all our accounts with 2FA
- Connect all the accounts in Echobox
- Wait for Echobox to finish the configuration
- Make Instagram accept the connections from various locations
Echobox Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We did not, and I'm not sure it's an option.
Yes - Instagram accounts get sometimes disconnected, but the issue is on Instagram side.
I don't think there was such thing as exceptional support if there's not an exceptional issue.
Using Echobox
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Schedule a post at the best time possible
- Cross-posting through different platforms or accounts
- None that I can think of
Yes, but I don't use it