Echometer vs. Quantum Workplace Engagement Surveys and Pulses

I think Echometer is perfect for anyone who wants to bring better structure, accountability, and historical tracking to their retros. Anyone who wants to convert feedback into action items and track progress between retros will be particularly suited for Echometer. This is also a great tool for someone trying to figure out how to run retros, as it provides structures and lots of presets to try out!

This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon

Incentivized

• Collecting feedback via survey prior to our retros
• Real-time feedback collection during our retros
• Easy to review feedback and prioritize
• Historical views of trends over time

• Quantum reporting was really easy to read and great for presenting to upper management.
• They also offered some great additional resources for an upcharge.
• This software is customizable to your organization, which is great.
• This software was very user-friendly for my employees completing the engagement survey.

Incentivized

• It would be nice to treat action items as more of a checklist
• We occasionally have issues with participants dropping and re-joining

• I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.

Incentivized

Everything that I had expected from the survey were delivered with a few more

Incentivized

It took just one retro to explore the UI and figure out what features and functionality are available, and to understand how to run retros in the platform! I always prefer to try something out in order to learn it, and this platform was easy to understand. The survey collection is especially intuitive and easy to follow, and makes it as easy as possible to collect team feedback!

The survey is very easy to use. Our Team Members were able to take the survey via their cell phones and had little to no trouble completing them in a reasonable period of time. Our folks in the office with computer access were all surprised at how easy and smooth the process to provide feedback went and how quickly they were able to work through each question.

Incentivized

The professionals at Quantum really take the time to understand you and your organization and I think this goes a long way in rolling the product out with little to no issues. Their Customer Service Team does an outstanding job of being available or getting back to you in a very short period of time. I do not recall EVER being frustrated because I had to wait to get a question answered or could not get a question answered within a reasonable period of time.

Incentivized

Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial

Incentivized

Figma provided us with a basic whiteboard to collect team feedback asynchronously and all in one place, but we specifically wanted to be able to collect anonymous feedback and also collect feedback via surveys prior to our Retros. Echometer provided both of those functionalities, while still giving us the collaborative structure we needed around our review time!

We selected Quantum Workplace for three primary reasons:

• Greater database of survey responses from more organizations and employees (strong benchmark universe)
• Automated tools to create department level executive summary presentations
• Prior experience with Quantum via Best Places to Work survey

And, finally, the pricing was very competitive, although not necessarily the lowest.

Incentivized

• This has helped us surface feedback quicker and track response
• Team alignment around changes we want to see has been faster
• We've seen so many great suggestions we wouldn't have otherwise

• Much better turn-around on reporting which has led to us being able to begin follow-up steps with our employees MUCH quicker.
• Improved results analysis allowing managers to better target their efforts.
• Reporting that is consistent with our marketing brand standards so that it doesn't feel too "off the shelf".