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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ridder iQ

    Score8.1 out of 10
    N/ARidder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.N/A

    M1

    Score7.7 out of 10
    N/AM1, from ECI Software Solutions headquartered in Ft. Worth, is an all-in-one manufacturing ERP software solution, built for small and medium-sized discrete manufacturers.N/A
    Pricing
    Ridder iQM1
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ridder iQM1
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Ridder iQM1
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    ECI Software Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    20 Answers
    80%
    Would buy again
    24 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    96%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    79%
    Happy with the feature set
    19 Answers
    87%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    62%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    69%
    Implementation went as expected
    9 Answers
    50%
    Implementation went as expected
    13 Answers
    Features
    Ridder iQM1
    Customization
    Comparison of Customization features of Ridder iQ and M1
    Feature
    Ridder iQ
    6.0
    18 Ratings
    22% below category average
    M1
    7.3
    18 Ratings
    3% below category average
    API for custom integration6.217 Ratings7.415 Ratings
    Plug-ins5.915 Ratings7.111 Ratings
    Security
    Comparison of Security features of Ridder iQ and M1
    Feature
    Ridder iQ
    7.9
    20 Ratings
    6% below category average
    M1
    8.1
    27 Ratings
    4% below category average
    Single sign-on capability7.717 Ratings8.615 Ratings
    Role-based user permissions8.019 Ratings7.727 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ridder iQ and M1
    Feature
    Ridder iQ
    7.3
    19 Ratings
    3% below category average
    M1
    7.2
    28 Ratings
    4% below category average
    Dashboards7.017 Ratings7.326 Ratings
    Standard reports6.318 Ratings7.228 Ratings
    Custom reports8.418 Ratings7.127 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Ridder iQ and M1
    Feature
    Ridder iQ
    6.5
    18 Ratings
    17% below category average
    M1
    7.5
    26 Ratings
    3% below category average
    Accounts payable6.818 Ratings7.825 Ratings
    Accounts receivable6.918 Ratings7.526 Ratings
    Global Financial Support5.912 Ratings7.59 Ratings
    Primary and Secondary Ledgers6.311 Ratings7.716 Ratings
    Journals and Reconciliations6.714 Ratings6.821 Ratings
    Configurable Accounting6.414 Ratings7.618 Ratings
    Standardized Processes6.314 Ratings7.719 Ratings
    Inventory Management
    Comparison of Inventory Management features of Ridder iQ and M1
    Feature
    Ridder iQ
    6.3
    16 Ratings
    23% below category average
    M1
    8.2
    26 Ratings
    3% above category average
    Inventory tracking6.416 Ratings8.326 Ratings
    Automatic reordering7.114 Ratings8.715 Ratings
    Location management5.513 Ratings7.521 Ratings
    Order Management
    Comparison of Order Management features of Ridder iQ and M1
    Feature
    Ridder iQ
    7.6
    20 Ratings
    4% below category average
    M1
    7.8
    26 Ratings
    2% below category average
    Pricing7.820 Ratings7.726 Ratings
    Order entry7.719 Ratings8.326 Ratings
    Cost of goods sold7.320 Ratings7.917 Ratings
    Order Orchestration7.518 Ratings7.913 Ratings
    Credit card processing00 Ratings7.310 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Ridder iQ and M1
    Feature
    Ridder iQ
    5.7
    16 Ratings
    28% below category average
    M1
    7.4
    21 Ratings
    2% below category average
    Billing Management7.416 Ratings8.420 Ratings
    Cash and Asset Management6.114 Ratings8.217 Ratings
    Travel & Expense Management4.98 Ratings5.09 Ratings
    Budgetary Control & Encumbrance Accounting4.712 Ratings7.213 Ratings
    Period Close5.614 Ratings7.921 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Ridder iQ and M1
    Feature
    Ridder iQ
    5.4
    13 Ratings
    26% below category average
    M1
    6.3
    16 Ratings
    11% below category average
    Project Planning and Scheduling5.013 Ratings7.916 Ratings
    Task Insight for Project Managers6.012 Ratings7.810 Ratings
    Definable Resource Pools5.312 Ratings4.89 Ratings
    Project Mobile Functionality00 Ratings4.67 Ratings
    Procurement
    Comparison of Procurement features of Ridder iQ and M1
    Feature
    Ridder iQ
    5.2
    16 Ratings
    31% below category average
    M1
    7.1
    18 Ratings
    0% below category average
    Bids Analyzed and Compared4.810 Ratings6.27 Ratings
    Contract Authoring5.18 Ratings7.64 Ratings
    Contract Repository4.17 Ratings6.46 Ratings
    Requisitions-to-Purchase Orders Integrated6.010 Ratings7.710 Ratings
    Supplier Management5.916 Ratings7.518 Ratings
    Risk Management
    Comparison of Risk Management features of Ridder iQ and M1
    Feature
    Ridder iQ
    4.8
    7 Ratings
    34% below category average
    M1
    5.2
    4 Ratings
    26% below category average
    Risk Repository4.55 Ratings6.52 Ratings
    Control Management5.35 Ratings6.14 Ratings
    Control Efficiency Assessments4.84 Ratings4.94 Ratings
    Issue Detection4.87 Ratings4.13 Ratings
    Remediation and Certification00 Ratings4.33 Ratings
    Logistics
    Comparison of Logistics features of Ridder iQ and M1
    Feature
    Ridder iQ
    6.3
    13 Ratings
    10% below category average
    M1
    4.0
    10 Ratings
    54% below category average
    Transportation Execution Management6.412 Ratings2.54 Ratings
    Trade and Customs Management6.212 Ratings4.73 Ratings
    Transportation Planning and Optimization00 Ratings2.24 Ratings
    Fulfillment Management00 Ratings4.98 Ratings
    Warehouse Workforce Management00 Ratings5.58 Ratings
    Manufacturing
    Comparison of Manufacturing features of Ridder iQ and M1
    Feature
    Ridder iQ
    7.5
    19 Ratings
    0% above category average
    M1
    7.1
    27 Ratings
    5% below category average
    Production Process Design7.916 Ratings5.519 Ratings
    Production Management7.317 Ratings7.422 Ratings
    Configuration Management7.717 Ratings7.119 Ratings
    Work Execution7.417 Ratings7.720 Ratings
    Manufacturing Costs7.217 Ratings7.626 Ratings
    Supply Chain
    Comparison of Supply Chain features of Ridder iQ and M1
    Feature
    Ridder iQ
    6.2
    16 Ratings
    17% below category average
    M1
    8.1
    20 Ratings
    10% above category average
    Forecasting6.213 Ratings7.814 Ratings
    Inventory Planning6.516 Ratings7.720 Ratings
    Performance Monitoring5.915 Ratings8.715 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Ridder iQ and M1
    Feature
    Ridder iQ
    6.2
    11 Ratings
    17% below category average
    M1
    5.9
    9 Ratings
    22% below category average
    Proposal Management5.810 Ratings4.96 Ratings
    Product Master Data Management6.511 Ratings7.09 Ratings
    Payroll Management
    Comparison of Payroll Management features of Ridder iQ and M1
    Feature
    Ridder iQ
    -
    Ratings
    M1
    6.3
    8 Ratings
    17% below category average
    Pay calculation00 Ratings6.58 Ratings
    Benefit plan administration00 Ratings4.83 Ratings
    Direct deposit files00 Ratings7.55 Ratings
    Grants Management
    Comparison of Grants Management features of Ridder iQ and M1
    Feature
    Ridder iQ
    -
    Ratings
    M1
    2.7
    2 Ratings
    94% below category average
    Award Lifecycle Management00 Ratings2.72 Ratings
    Best Alternatives
    Ridder iQM1
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ridder iQM1
    Likelihood to Recommend
    8.1
    (24 ratings)
    7.7
    (30 ratings)
    Likelihood to Renew
    6.4
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (8 ratings)
    6.0
    (30 ratings)
    Support Rating
    6.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Ridder iQM1
    Likelihood to Recommend
    ECI Software Solutions
    The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
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    ECI Software Solutions
    The M1 ERP is tailored for small to medium organizations, offering good features at least in the components utilized by my organization such as customizable workflows, user-friendly dashboards, ability to process orders, and track the entire orders lifecycle. It also has good customer interaction features in the CRM part. It provides robust data security, and offers scalable modules to grow with your business. Implementation is not challenging if you don't have so many customizations in the software.
    Incentivized
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    Pros
    ECI Software Solutions
    • Customization of layouts
    • Reporting module, create Custom Reports for all use cases and if needed relation specific
    • Item factor conversion for purchase/sales/WIP using Weight and Length in all directions
    • Aanpassing van lay-outs
    • Rapportagemodule, maak aangepaste rapporten voor alle use cases en indien nodig relatiespecifieke rapporten
    • Conversie van artikelfactoren voor aankoop/verkoop/WIP met gebruik van gewicht en lengte in alle richtingen
    Read full review
    ECI Software Solutions
    • Allows for component parts to be scheduled independently through the plant
    • Once parts are built, it is easy to duplicate/reuse parts across they quoting and ordering modules and customers
    • If used properly and consistently, M1 will provide accurate job cost analysis to determine estimating, training, efficiency and other issues.
    Incentivized
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    Cons
    ECI Software Solutions
    • Ridder iQ misses graphical workflow and blocks designer
    • Adaptions to rights in iQ can be difficult and time consuming
    • Ridder iQ is unfortunately still not webbased
    • Ridder iQ is fortunately developping api endpoints but this is still not completed.
    • The no/low code functionality can be extended
    • Ridder iQ mist grafische workflow en blokkeert ontwerper
    • Aanpassingen aan rechten in iQ kunnen moeilijk en tijdrovend zijn
    • Ridder iQ is helaas nog steeds niet webgebaseerd
    • Ridder iQ is gelukkig bezig met de ontwikkeling van API-eindpunten, maar deze zijn nog niet afgerond.
    • De no/low-code functionaliteit kan worden uitgebreid
    Incentivized
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    ECI Software Solutions
    • Some of the functions are pretty detailed - and so they take a while to generate screens and pages in reports.
    • We actually use it for 2 companies we own - and it would be nice if the inter company communication was a little smoother. It's hard to share some data, and not everything is possible to be shared.
    • Customized reports need to backed up before any updates to M1 or they're lost. It seems M1 overwrites the report folders everytime you run an update - so you have to keep track of what you've changed in Crystal Reports and restore it.
    Incentivized
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    Likelihood to Renew
    ECI Software Solutions
    Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.
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    ECI Software Solutions
    No answers on this topic
    Usability
    ECI Software Solutions
    The working environment can be perfectly designed for every user and department, which makes the user-friendliness very good. Adding columns, formatting tables can all be customized to the user. Dutch Translation: De werkomgeving is perfect in te richten voor elke gebruiker en afdeling, wat de gebruiksvriendelijkheid zeer hoog maakt. Het toevoegen van kolommen en het opmaken van tabellen is allemaal aanpasbaar aan de gebruiker.
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    ECI Software Solutions
    Because it would be helpful if ECI would provide better documentation, communication and workflows to understand how each field interacts within the system and how each of those touch other areas within M1. It would also be useful if ECI would provide prescheduled training for how to customize things with M1 through Design Studio
    Incentivized
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    Support Rating
    ECI Software Solutions
    Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond
    Incentivized
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    ECI Software Solutions
    Support has been great and timely
    Incentivized
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    Implementation Rating
    ECI Software Solutions
    I didn't work here yet at the time of the implementation
    Incentivized
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    ECI Software Solutions
    No answers on this topic
    Alternatives Considered
    ECI Software Solutions
    Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.
    Incentivized
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    ECI Software Solutions
    M1 is light years ahead in overall cost and proficiency. It allows so much more control and flexibility as compared to its competitors. When choosing M1 we went through many demos and M1 was the only ERP that met our needs and still does. We also control our own data which is a big plus for us.
    Incentivized
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    Return on Investment
    ECI Software Solutions
    • The implementation process is well managed by Ridder iQ employees.
    • After going live, our main processes were just slightly affected, no significant delays occurred.
    • Het implementatieproces wordt goed begeleid door de medewerkers van Ridder iQ.
    • Nadat we live gingen, ondervonden onze belangrijkste processen slechts lichte hinder; er deden zich geen noemenswaardige vertragingen voor.
    Incentivized
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    ECI Software Solutions
    • Time savings having to only enter certain information once and have it follow through the entire order process from quote to cash
    Incentivized
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    ScreenShots

    Ridder iQ Screenshots

    Screenshot of Ridder IQ combines the knowledge and practical experience gained since 1982 and is built on the latest software techniques such as .NET, C# and Microsoft SQL.Screenshot of Ridder IQ includes a complete CRM system with integration to Exchange and Outlook, purchase, sales, stock and time administration, as well as document management systems, integrated report designer and an authorization system.

    M1 Screenshots

    Product screenshotProduct screenshot