Spruce vs. Infor CloudSuite ERP

I think my single most surprising and satisfying experience with ECI and its RockSolid Maxx and then Spruce products was the ease of implementation and rollout -- both on the hardware and software side. ECI seems to have mastered the idea of using an integrated team along with robust tutorials to make that process easy.

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We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution

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• lumber management.
• purchasing and receiving.
• Cloud based.

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• Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
• No software vendor in this space is perfect. Lawson does perform as advertised.
• Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.

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• Point of sales
• P&L usability

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• Trying to locate forms that you haven't used before is not very user friendly
• overall view and navigation is very old style and could use an update
• Reports are built in and not very customizable, could also use an easy report reference guide.

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The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.

For the most part when there is internet, we are able to log in and proceed to do our daily tasks which is very helpful, but we have also encountered a glitch on our laptop that we use to do inventory that switches to the last branch that was used. This, in combination with Spruce logging out of the remote connection daily, can cause issues if the person accessing Spruce does not have the remote connection password.

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Invited by TrustRadius (TR) on Vendor's Behalf

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The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.

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Independently Invited by TrustRadius

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Spruce is possibly just above average. Not super impressed with usability and especially not impressed with tech support who is rarely able to answer questions on the first call.

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One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.

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• With $13 million in gross and 40 employees I'm able to run a full back office with a staff of two. In today's tight labor market that is invaluable.
• Being able to implement Spruce with almost no upgrading or replacement of existing computer hardware represented a huge cost savings to us. I'm not even sure what dollar amount I could attach to that.
• Dealing with both a wholesale and retail customers requires that we provide different levels and kinds of reporting and documentation. Spruce has made it easy to respond to the different demands that those customers place upon us.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• Reduced period close processing by more than a day
• Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
• Created more consistent business processes driving efficiency
• Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
• Improving customer experience through integrated customer and partner portals

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info