Likelihood to Recommend
ECM -XD is great when you are linking documents of different types and from different sources into a single centralized location. There is no limit to the amount of information that can be retained for a specific complaint, investigation, etc. so situations where documents obtained at different times and from different personnel need to be linked to a single file are ideal. ECM -XD is less ideal for situations in which individual file information is simple with low density, or requiring a high level of customization. The user interface is likely more intuitive for novice users through other software options
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As per my knowledge and experience, Small PDF is well suited when we want to convert the large and bulk processing on the images to convert them into a single file and share. I found it well suited for college students because daily they scan multiple images and merge them to send as a single assignment file. Smallpdf has the future in the education field. Sometimes it is less appropriate for the people who want to share official documents by converting them into pdf without a watermark. I personally really like the Small PDF, it really helped reduce the difficulty of sending files, and photos to others.
Read full review Pros Great cloud integration of information. Saves a lot of space on network drives and eliminates need for local storage of critical documents. Very good comprehensive repository of information. Documents of different format and file extensions are allowed for upload and easy to access. Regulatory and auditory compliance. This platform facilitates documentation of customer feedback, and thus ensures GMP, ISO, and FDA compliance. Read full review It's PDF editing tool suite is extremely comprehensive. Drag & Drop functionality and intuitive user interface means non-technical users can easily use most of its features. It's online-first design avoids typical problems of depending on one specific computer for specific tasks. Read full review Cons Customization could be made easier. Often times we instead have blank unused information fields for individual complaint files. Record display layout could be optimized. While very comprehensive, it could be difficult to find specific information. Mobile compatibility. I haven't seen any support for mobile compatibility. ECM -XD is typically only accessed on laptop and desktop machines in our organization. Read full review It has everything I'm not sure what I will say. E-sign, Share, convert. You can give an option in upload priorities features which I can see later. Background remover thing also you can add in it. So I can remove the unnecessary thing from an image. You can add a chatbot for help. Read full review Usability
I give this rating to Smallpdf because it comes with a large array of tools and gadgets. It allows not only pdf reading but also mixing, splitting, conversion to and from pdf, pdf compression or protecting. It is really complete and it works excellent compared to other much more expensive alternatives in the market.
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The output quality of the results produced by this software is very good. In some of the situations where the size of the files are big, this software takes time to upload the files but the download speed is quite good and the quality of the documents are satisfactory. PDF compression results are amazing in this software. It reduces the size without compromising on quality.
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Customer support for ECM -XD has been very responsive and quick to resolve issues and answer inquiries. Help contact links aren't very visible within the platform, and mobile or tablet support doesn't look to be documented. Overall, support is great from a functional perspective but could be easier to find and use with improvements in layout and interface design.
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Everything is so simple and works so well, you shouldn't need support, but on the one occasion in several years that I needed it, support was quick and courteous.
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I think that Smallpdf stacks up against its competitors in terms of easiness of use. The tool is very user-friendly, every feature is communicated in an efficient way and very simple to user so the user doesn't have to be particularly good at using software. Its features are superficial when compared to
but easiest to use for sure.
Read full review Return on Investment Large annual cost savings ($500K+) in hardware and storage space of complaint-related documentation by moving to cloud platform. Significant time savings in information retrieval and audit preparation by centralizing information for multiple users to single repository. Easier GMP, ISO, and FDA regulation compliance through comprehensive linkage of documentation and customer feedback timeline. Read full review It has definitely increased efficiency. Lower paid employees can complete a simple task with Smallpdf rather than having a higher paid employee use their time to do it differently. Smallpdf decreases the customer-response time. Being able to send over the proper sized file quickly makes us look great! Read full review ScreenShots